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After an accidental fall at the Mud Volcanoes, I returned to the hotel (very upset) with all my clothes and backpack 'full of mud'. The concierge was very kind to arrange to clean these items so the next day, my clothes and backback were cleaned (like new), and I smiled again. On the other hand, ...
Sixth hotel this year every staff member has gone out of their way to make us welcome. We enjoyed our stay in five hotels in Switzerland but this hotel is above all.
My wife and I stayed at the Epoque for 4 nights. The staff were very welcoming, efficient and friendly throughout our stay from check-in (with a complimentary welcome drink) to check-out. We had a junior suite including a sitting area, a working area, large bedroom and a bathroom with double basins ...
More food and beverage choices and the cost is way too high for the food/drink you get. Offer pizza and mici too. The rooms are not expensive, and did have an excellent experience. I paid 90 lei for 2 pina coladas pool side, thats $13 each, ridiculous for Romania and the quality of the drinks.
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