Baku Hotel Guide - 5 stars Hotels in Baku, Azerbaijan

Very slow check in. Plan your time in advance. At 15.00 my room was not ready.

The hotel is very classy and elegant. The people are very well trained in hospitality and made us feel welcome. It was refreshing that they spoke English and helped us out with directions and money exchange. The amenities were outstanding. The gym was very well equipped with quality machines. The only thing that could have been better was the view. Unfortunately you must pay an extra $40 to get a sea view but we took our chance. Overall we were happy with our experience and the value of the hotel. ($210)

From late arrival, to use of the business center, and a room with a view the staff went out of their way to ensure my stay was perfect.

Despite standing between the two runways at the airport this hotel is really quiet, the sound proofing in the rooms is excellent. Hotel itself is fine, but the location is not great if you are visiting central Baku. There is nothing around the hotel other than the airport itself.

Arriving at 03:00am as usual in Baku the reception staff are alert and attentive. The computer systems were 'down' so the room key allocation was a little confused. Accompanied by a porter I entered the room I was allocated to be greeted by shouts from the person who was already in there and fast asleep. Not a great start, and the porter found it amusing which was a worry. Finally arriving in the correct room at 04:00am the internet did not work but I was assured it would be fixed in about 5 minutes. Obviously at 04:45 I stopped trying (it still wasn't working) and went to sleep. I have stayed there many times but this experience leads me to think about trying a different hotel the next time. On my first visit to Baku this was the only decent hotel in the city but there are plenty of them now, competition which this place doesn't seem to take as any motivation to sharpen themselves up.

All was very nice enjoyed our stay would recommend to all who wants to stay here

Very comfortable stay Spacious room Friendly staff