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Had a great couple of nights here, the staff were very friendly, the check in was super quick and the sauna/pool/jacuzzi facilities were brilliant. There is a lovely pub about 300m away from the hotel as well which was ideal for us. And there’s always the option of eating/drinking in the hotel itself. ...
Efficient check in, but I was staying in a different part of the hotel that was a long walk - approximately 250 metres. Doesn't sound like much but I had a lot of bags. Other than that, it was perfectly okay.
Was apprehensive after reading some reviews but rooms were clean and quiet. Location was just off the A12 but no traffic noise. Good blackout curtains and decor, maybe a little dated but very pleasant. Well proportioned rooms and ensuites. Good lounge and dining area off reception. Would definitely ...
Clean rooms, good decor and design, modern facility in general. Only problem was the shower leaked all over the bathroom floor potentially making the bathroom a serious trip hazard. Also, quite a lively atmosphere in the foyer and reception.
We stayed for two nights, and so did our daughter who came with her Pug and stayed in a dog friendly room. The restaurant and bar staff were extremely good and constantly smiled even though they worked extremely long shifts. The Christmas lunch was lovely and overall we enjoyed it there. The only ...
Enjoyed our one night stop at Pontlands, large luxurious room, lovely bathroom, comfortable bed, the morning breakfast was delicious. Only thing I didn't like was having to call reception to get a drink of water, might as well provide a bottle of water for guests before arrival as standard?
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