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I just stayed here for a wedding. The place was beautiful. Little over priced for what was there. They say it's a resort but it in my opinion was just a hotel. Food was pricey for the area I thought, and not much of a selection. Don't get me wrong the food tasted great, could have had more choices ...
The Palace didn't start as a luxury hotel but rather a private residence. But now it is open to the public to get a glimpse of what it must be like to live like royalty! The location is ideal. The Cliff House is literally built into the ocean-side cliff. The main building (The Palace) is set back ...
The place is nice, but buildings are old. Many little things don't work. When eating, plates are piled high without enough staff to remove them.
The hotel is located on beautiful grounds. Ocean front room was clean with gorgeous view. The staff at the buffet and restaurants were excelllent. Our consierge "Manuel" was just great. He was very caring, pleasant personality, helpful, and sincere. YOU ROCK Manuel.
Spent a week in Gran Ventana. Overall it was a nice stay. We were greeted to the hotel with frozen drinks. Staff was very friendly and helpful during the trip. They were really great. Rooms were nice and clean however they really need to be updated. Visible wear and tear in the rooms. Eg. Rust on ...
Overall hotel good, it could be great! 4 people w/1 key to room. Received another when asked but we werent told that this was service key --left us w/no towels bc room wasn't service when we weren't in room(3 of 5 days). They only have large towels that's ok if you know -- bring your own. Only cold ...
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