Compare and book 4 Star hotels in Greenhill, Herne Bay

"This is my third stay here after deciding to visit every year on my birthday three years ago. The hotel is wonderful - the decor is warm and cosy but stylish. I loved my room and that sea view is unbeatable. The breakfast is delicious and incredibly generous - I always get the full English but the juices, pastries and other bits at the buffet are also great. I also had the most amazing massage and facial at the spa! The staff are lovely and go out of their way to make your stay enjoyable. "

"We booked the hotel for an overnight stay before embarking the ferry to France. The rooms are small but clean. Dinner at the restaurant was excellent. There is also a Starbucks cafe in the building which we used for a morning coffee."

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "

"We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC."

"Great hotel. Warm and welcoming. Comfy rooms and comfortable bed. Very nice breakfast too!"

"I booked the Delux manor room (£250+) for my mum's 70th birthday but it was terrible. Coffee machine was dirty, kettle was not clean and was too small, mould around the window, mould and damp marks on the ceiling in the room and in the bathroom. Tom was accommodating on the phone prior to staying, restaurant staff were very slow serving but were friendly and James (duty manager) promised a full refund after my complaint about the mould and the fact it caused my asthma to flare up causing me to take my reliever through the night and the week after the stay.. 2 weeks later I still have had no refund and will escalate it further as selling a room in that condition is unacceptable to customers health. Photos to prove all of the above. Price does not include swimming pool use unlike other hotels. A very disappointing stay all round."

"Stayed in one of the lodges and found it very comfortable. "

"Fantastic place to eat s as nd stay! Food excellent - friendly good staff. Rooms comfortable, clean and tidy.gr great location too! I would highly recommend the Canterbury Bell for hotel and restaurant!!"

"Everything was beautiful, the room, the firepit restaurant, the location. Will come again"