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Friendly staff, bar close to reception and lifts. Room large and well stocked. Shower had a removable head. A good stop if you just arrived by plane. Good bus service to Belfast.
Great location, rooms clean and bright, really friendly and helpful staff. My only complaint was the room was super hot with no air conditiioning.
Enjoyed our stay. Hotel was quite quiet. In a good location right by the city centre. Close to local bus routes / tours / bus station etc. Lots of shops near by. Downside, a fair few drunk men on our hotel street asking for money etc. Our room had a terrible view - a block of closed in flats literally ...
The reception staff was very good. They couldn't find my reservation in the begginiing, but then everything was resolved in a matter of minutes Although the fact it's non-somoking area I could smell cigarretes somoke all the time. Found the room OK, A fridge could be useful
Perfect location. Right next to a beautiful botanical garden, and about a 10 minute easy walk into the city center. Lovely and friendly staff too. I'll be back for sure!
It's a basic hotel clean and comfortable. Some staff were helpfull but some need customer care training . Breakfast was awful need to improve and need friendly staff in this area.
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