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Hotel is old with wonky floors but otherwise clean, quiet and fine. My bed was very comfortable. We had a room with 2 single beds. The bathroom was very small, but clean. The continental breakfast far surpassed my expectations. Lots of fresh fruit and delicious croissants along with the usual cereals, ...
Can't beat the location for Haymarket and room was clean and good size for a short stay. However reception staff need to work on their customer service and tea & coffee facilities in the room would be good.
We had such a wonderful stay. The bus routes stop just outside the property and the overall area is wonderful and very inviting. We hope to return and will stay at Pollock Halls again.
Wonderful hotel & staff. Delicious breakfast. Only two things I would change: 1)provide a top sheet on the beds. Duvet was too warm, but the alternative (nothing) also not feasible. 2) No wash cloths/"flannels" available. This seems to be consistently absent from hotels in the UK, though. Would have ...
The incredible staff went far out of their way to make sure my experience was perfect. Their professionalism was high quality and their rooms were superb. I will come back every time!
The staff was great with our entire family (5 siblings and families). We were in a triple the first three nights which was a large room and quite comfortable. The second stay we were on the 6th floor which was not so great but we made do.
Nice hotel. The hotel layout is slightly confusing but I think this is due to how Edinburgh old town is designed and the hotel is working best with this situation. The room was spotlessly clean and fresh towels were provided daily. The room is spacious with plenty of storage. The room also has tea ...
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