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Staff was great . I was stuck at airport , they sent the shuttle right over to pick me up and made sure I got a great rate on a room !
Due to the weather conditions in Miami, my flight back to america was re-routed and i had an overnight layover. the Red Carpet is nothing fancy but it was clean and had a shuttle service to-from the airport. the staff was actually really friendly and helpful!
Hotel being refurbished / poor signs to accommodate it / cigarette burns on duvet / otherwise room was nice
The stay was ok and the pool wasn't open because of the hurricane. The pool looked clean, the room was clean and a few repairs needed to be done. Other than what is already written it is ok and nothing more than water on the ground by the vending machine and ice. Nothing out of the ordinary at this ...
The shuttle service from the airport was terrible. We waited for over an hour and had to call back. The carpet in front of the air conditioning unit was wet. The staff at the front desk were nice. The pool area was very nice and the free breakfast was pretty good.
We stayed here for 1 night before a cruise. The shuttle from the airport was a huge bonus. We were even able to check in early at 10am without any issue, which was amazing since we had been flying most of the night. We spent the day at the pool which was not busy and clean. The room was large, modern ...
Clean and comfortable room but staff a bit picky and serious, a smile is a must when it's come to customer service
The location of the hotel is very convenient for restaurants and shopping, yet tucked away from all the chaos. Rooms are large and clean. The carpet in my room could use a shampoo but other than that everything was fine.
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