Hotel Universal Port Reviews, Deals & Photos 2024

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Comfortable bayside hotel, walk to Universal Studios Japan

Dates

May 2024

June 2024

AEGEAN STANDARD KING | In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

9.4

Exceptional

Popular amenities

Breakfast available

Parking available

Free WiFi

Laundry

Air conditioning

Restaurant

Explore the area

1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031

Universal Studios Japan5 min walk
Universal CityWalk Osaka5 min walk
Osaka Aquarium Kaiyukan6 min drive
Osaka (ITM-Itami)37 min drive

Room options

AEGEAN STANDARD KING

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

301 sq ft
Sleeps 2
1 King Bed

Standard King Room

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

301 sq ft
Sleeps 2
1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Quadruple Room (2 Single Beds and 2 Soda Beds)

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

431 sq ft
Sleeps 4
2 Single Beds and 2 Single Sofa Beds

Standard Twin Room

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

301 sq ft
Sleeps 2
2 Single Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

431 sq ft
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

431 sq ft
Sleeps 2
2 Single Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

366 sq ft
Sleeps 3
2 Single Beds and 1 Single Sofa Bed

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

366 sq ft
Sleeps 2
2 Single Beds

AEGEAN STANDARD TWIN

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

301 sq ft
Sleeps 2
2 Single Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

366 sq ft
Sleeps 3
2 Single Beds and 1 Single Trundle Bed

Caribbean Superior Twin Room

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

366 sq ft
Sleeps 2
2 Single Beds

AEGEAN DELUXE Quadruple Room

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

431 sq ft
Sleeps 4
2 Single Beds and 2 Single Trundle Beds

AEGEAN DELUXE Triple Room

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

431 sq ft
Sleeps 3
2 Single Beds and 1 Single Trundle Bed

AEGEAN DELUXE Twin Room

Highlights

Air conditioning

Fridge

HDTV

Blackout curtains

Hairdryer

Bidet

Separate bath and shower

Private bathroom

431 sq ft
Sleeps 2
2 Single Beds

Separate bathtub and shower, free toiletries, hair dryer, slippers

Standard King Room

Sleeps 2
1 King Bed

Waku Waku Wonder Room

Sleeps 3
1 Single Bed and 1 Queen Bed

Standard Twin Room

Sleeps 2
2 Double Beds

Ocean Twin Room

Sleeps 3
2 Double Beds

Party Room

Sleeps 4
2 Single Bunk Beds and 2 Single Sofa Beds

Family Room

Sleeps 3
3 Single Beds

OCEAN DELUXE

Sleeps 4
2 Double Beds

Aegae STANDARD KING

Sleeps 2
1 King Bed

MINIONS ROOM 3 Super Silly Fun Land, a Memorable Place for Gru and the Girls

Sleeps 4
2 Single Bunk Beds

Aegae STANDARD TWIN

Sleeps 2
2 Single Beds

Girly Room

Sleeps 4
4 Single Beds

Carib SUPERIOR

Sleeps 3
1 Single Sofa Bed and 2 Single Beds

Superior Corner Room

Sleeps 2
2 Single Beds

Superior Twin Room

Sleeps 3
2 Single Beds

Bathroom | Separate bathtub and shower, free toiletries, hair dryer, slippers

MINIONS ROOM Gru's House

Sleeps 4
1 Queen Bed, 1 Single Sofa Bed and 2 Single Beds

Aegae DELUXE

Sleeps 4
2 Single Sofa Beds and 2 Single Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

per night

6 May - 7 May

About the area

Osaka

Hotel Universal Port is located in Konohana, a neighbourhood in Osaka, and is in the entertainment district and near the bay. Imamiya Ebisu Shrine and Sumiyoshi Taisha are notable landmarks, and travellers looking to shop may want to visit Osaka Takoyaki Museum and Universal CityWalk Osaka. Universal Studios Japan and Legoland Discovery Center are not to be missed.

Visit our Osaka travel guide

What's nearby

Universal Studios Japan - 5 min walk
Universal CityWalk Osaka - 5 min walk
Legoland Discovery Center - 6 min drive
Osaka Aquarium Kaiyukan - 6 min drive
Kyocera Dome Osaka - 8 min drive

Getting around

Universal City Station - 3 min walk
Chidoribashi Station - 5 min drive
Osaka (ITM-Itami) - 38 min drive

Restaurants

ババ・ガンプ・シュリンプ - 5 min walk
ホテルユニバーサルポートラウンジR - 2 min walk
ポートダイニングリコリコ - 2 min walk
The Dragon's Pearl - 8 min walk
Buffet Dining 'Akala The Park Front Hotel - 3 min walk

About this property

Hotel Universal Port

Hotel near Universal Studios Japan

Located close to Osaka Takoyaki Museum and Universal CityWalk Osaka, Hotel Universal Port provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, rico rico, offers breakfast and dinner. In addition to a bar, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
Tour/ticket information, a 24-hour front desk and a vending machine
A porter/bellboy, multilingual staff and a lift
Guest reviews speak highly of the first-rate property condition

Room features

All 600 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the size rooms at the property.

Extra conveniences in all rooms include:

Bathrooms with separate baths/showers and bidets
32-inch HDTVs with cable channels
Fridges, children's slippers and heating

Languages

English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (JPY 3,000 per night)
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: JPY 2,980 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Acqua
Lounge R
Rex cafe
rico rico

Things to do

Shopping

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Lockers
Luggage storage
Shared microwave
Vending machine

Guest services

Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance

Outdoors

On the bay

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site

14 floors
Building
Built in 2005
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bidet
Children's slippers
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste
Towels

Entertainment

32-inch flat-screen TV with digital channels

Food and drink

Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.

The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Renovations and closures

The property will be renovating from 1 October 2021 to 31 March 2024 (completion date subject to change). The following areas are affected:

Exterior

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately JPY 2980 per person
Covered self-parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Requests for food allergies cannot be accommodated at this property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Property is also known as

Hotel Universal Port

Hotel Universal Port Osaka

Universal Port

Universal Port Hotel

Universal Port Osaka

Hotel Universal Port Hotel

Hotel Universal Port Osaka

Hotel Universal Port Hotel Osaka

Frequently asked questions

Is Hotel Universal Port pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Universal Port?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel Universal Port on 6 May 2024 start from £93.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Universal Port?

Self-parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at Hotel Universal Port?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Universal Port?

Checkout is at 11:00 AM.

Where is Hotel Universal Port located?

Located in Konohana, this hotel is within a 5-minute walk of Universal Studios Japan and Osaka Takoyaki Museum. Universal CityWalk Osaka and Legoland Discovery Center are also within 2 mi (3 km). Universal City Station is only a 3-minute walk and Sakurajima Station is 9 minutes.

Hotel Universal Port Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Charles

Travelled with family and small children

22 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel. The room was spacious and the bathroom was equipped with a shower and bath. In addition to regular amenities, complimentary bubble bath was provided which is a fun touch for kids. Features like the first floor's fish tank and the elevator area's jellyfish domes are also fun for kids. From the hotel, it is a short walk to Universal Studios, the touristy restaurant area, and the train station. Aside from USJ, there is nothing much to see in the immediate area, but the hotel is only a few stops from the Osaka Loop Line which connects to all the major spots. Getting to the hotel from Kansai by train is a bit of a hassle, but there is an easy to use bus that stops at the far end of USJ that is really convenient. The walk from the bus stop to the hotel is a far lesser hassle than navigating all the train transfers with many suitcases and the ride is quick, comfortable, and easy if you check a Youtube tutorial first.

Stayed 3 nights in Apr 2024

10/10 Excellent

Marion

Travelled with family

19 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ideal for visiting Universal studios and access to Osaka

Stayed 4 nights in Apr 2024

10/10 Excellent

Terry

Travelled with family and small children

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for a Universal Studios trip

Stayed 3 nights in Apr 2024

8/10 Good

Maria

Travelled with family

14 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is beautiful and fun for kids. My kids absolutely loved the minions Easter theme. We stayed on a deluxe floor the one with the fake jelly fish. We were told it was a good floor but it was just okay. Nothing special. Nonetheless we loved it as it was a short 3 minute walk to Universal, the train station and Citywalk. Would stay again!

Stayed 1 night in Apr 2024

10/10 Excellent

Diana Romero

Travelled with partner

12 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful there was convenience stores walkable distance. Universal Studios was really the hotel was great. The staff was great.

Stayed 4 nights in Apr 2024

2/10 Terrible

Alexa

Travelled with partner

10 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I am so disappointed on my stay here because I have much experience with anything Universal. The staff were not attentive, and kept giving me misinformation. She said we could have early check in which is why we drove early and when we got there, she said no and made us wait 3 hours. The food in the buffet was absolutely horrid, cold & just not fresh. My husband & I went to the buffet and felt so uncomfortable because we felt like we were being profiled. One of the workers literally hovered over us the whole eating experience and I don’t know if she thought we were going to run out on the bill or what but it was very uncomfortable for us. I could tell she was telling other workers to watch us. The receptionist also told us that the parking would be vouched at the end of the stay and it was not. The lack of help from the staff was super disappointing and they will never see me again. Don’t waste your money here.

Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family

8 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, very happy with the size of the room for three people. Very close to USJ.

Stayed 1 night in Apr 2024

10/10 Excellent

Lorna, Dana Point

Travelled with partner

1 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location for Universal Studios Japan. And you have king beds.

Stayed 6 nights in Mar 2024

10/10 Excellent

Lisa, surrey

21 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2024

8/10 Good

Ryuichi

18 Mar 2024

Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book	Property Cleanliness & Room Cleanliness
Check-In Time	3:00 PM
Check-Out Time	11:00 AM
Star Rating	3.5

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Hotel Universal Port3.5 star property

Choose dates to view prices

Hotel Universal Port

Photo gallery for Hotel Universal Port

Overview of Hotel Universal Port

Exceptional

Popular amenities

Explore the area

Room options

View all photos for AEGEAN STANDARD KING

AEGEAN STANDARD KING

Highlights

View all photos for Standard King Room

Standard King Room

Highlights

View all photos for Deluxe Quadruple Room (2 Single Beds and 2 Soda Beds)

Deluxe Quadruple Room (2 Single Beds and 2 Soda Beds)

Highlights

View all photos for Standard Twin Room

Standard Twin Room

Highlights

View all photos for Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

View all photos for Superior Triple Room (2 Single Beds and 1 Sofa bed)

Superior Triple Room (2 Single Beds and 1 Sofa bed)

Highlights

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

View all photos for AEGEAN STANDARD TWIN

AEGEAN STANDARD TWIN

Highlights

View all photos for Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

Highlights

View all photos for Caribbean Superior Twin Room

Caribbean Superior Twin Room

Highlights

View all photos for AEGEAN DELUXE Quadruple Room

AEGEAN DELUXE Quadruple Room

Highlights

View all photos for AEGEAN DELUXE Triple Room

AEGEAN DELUXE Triple Room

Highlights

View all photos for AEGEAN DELUXE Twin Room

AEGEAN DELUXE Twin Room

Highlights

View all photos for Standard King Room

Standard King Room

View all photos for Waku Waku Wonder Room

Waku Waku Wonder Room

View all photos for Standard Twin Room

Standard Twin Room

View all photos for Ocean Twin Room

Ocean Twin Room

View all photos for Party Room

Party Room

View all photos for Family Room

Family Room

View all photos for OCEAN DELUXE

OCEAN DELUXE

View all photos for Aegae STANDARD KING

Aegae STANDARD KING

View all photos for MINIONS ROOM 3 Super Silly Fun Land, a Memorable Place for Gru and the Girls

MINIONS ROOM 3 Super Silly Fun Land, a Memorable Place for Gru and the Girls

View all photos for Aegae STANDARD TWIN

Aegae STANDARD TWIN

View all photos for Girly Room

Girly Room

View all photos for Carib SUPERIOR

Carib SUPERIOR

View all photos for Superior Corner Room

Superior Corner Room

View all photos for Superior Twin Room

Superior Twin Room

Hotel Universal Port
3.5 star property