Hotel seems that was renewed few time ago. Even the fournitures are all new! I liked a lot the heated floor in the bathroom. I had no time to take tyhe breakfast, so i can not say much abput it. The only remark was regarding the wifi connection that was free only for 30min. For me stay connected is needed to better enjoy the city and attractions,
Great little hotel in the middle of Charlottenburg. The staff was very friendly and helpful. If you like a big breakfast, you can't go wrong with their generous buffet. Very close to public transportation. There are many good restaurants and you are near the Ku'Damm shopping area. It is a nice quiet place to come back to after a day of sight seeing. The price is right also.
"Service disappointing, facilities and value great"
This is my second review of this hotel, as I feel compelled to update my earlier opinion. I've now spent around 30 nights here in the last 3 months and am continually disappointed regarding the hotel staff and the condition of some of the rooms.
My list of issues include being charged for breakfast on two occasions, when my booking clearly indicated it was included. No amount of complaint or logic was acknowledged or accepted by the reception staff and I had to go directly to Expedia for a refund. I even asked them to check the booking the second time around but the guy's English was so bad, I'm not sure he understood.
Non-functional, broken and dirty facilities are the norm: the common areas continue to look shabby; the windows and curtains on the stairs are filthy; the toilet seats tend to be loosely attached (in Room 101, the seat is broken); and the sink plugs rarely work properly. The taps and showerheads need to be descaled too. Most of the pillows need replacement. The single duvets should be double or kingsize to match the beds. I would complain but I know it will fall on deaf ears (or be misunderstood).
However, I keep going back because I love the décor, the large TVs, the storage space, the desks, the beds, the fridges, the heating/cooling system and the small balcony outside each room. I tolerate the flaws as the price is genuinely good value.
Traveller from Worthing, UK
Located in the centre of the fascinating metropolis of Berlin , in a peaceful side street near the famous Kurfürstendamm …More
Arrived later than expected due to problem getting a taxi at Tegel flugplatz.It was probably down to Germany spanking Brazil in the World Cup 2014 (7-1) and everyone watching /listening to the football! Single Rooms were big enough and bathroom spotless- could have eaten your meals off the floor. Bed very comfy. Did not try catering but bar average for hotel and proximity. But found a "local" bar within 10 mins walk of hotel where treated like locals.not auslanders.
Traveller from Manchester,England
Eight-storey hotel located south-west of the city centre, within six kilometres of the Brandenburg Gate and the Reichstag …More
Part of the borough of Charlottenburg-Wilmersdorf since 2001, Wilmersdorf offers visitors a quiet option in the heart of Berlin. Boasting a variety of cafes and restaurants, the neighborhood is also home to the Kirche am Hohenzollernplatz. This iconic church is considered one of the finest examples of Brick Expressionism and its striking design has earned it the nickname God's Powerhouse.
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