Ratings based on 563 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Newcastle upon Tyne

Great location close to City Centre

Posted 24-Feb-2015
Pros: Breakfast was a great start to the day
Location: Great city centre location ideal for a days shopping and a night out.
Just round the corner from the train station and close to shops, restaurants and bars, this hotel is ideally placed. The Hotel was clean and the staff friendly. Definitely worth paying for breakfast it was a great start to the day.
3 out of 5
by A verified traveller

Very average for the price! M

Posted 07-Feb-2015
A very dated hotel with a distinctly average quality! The king suite where I stayed was no more than a standard double room with a couch and tub! I stayed in the macdonald hotel in Manchester for nearly half the price and my room was larger, much more modern, and had much better room facilities! I wouldn't stay again. Thumbs down for sure! The radisson has nothing to worry about, as the Hilton is relying on its name to attract custom.
5 out of 5
Recommended
for Couples
by A verified travellerfrom doncaster

Very close to all amenities

Posted 27-Jan-2015
Pros: Central location
Cons: Better views
Location: Nice restuarants rugby grounds
Really nice room and breakfast felt relaxed the whole stay would definitely go back
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Devon

Getaway in Leeds

Posted 27-Jan-2015
Pros: Spa area was very quiet
Cons: Only 1 lift was working, meaning we spent most of our stay in the lift
Location: Very close to leeds centre
Went to leeds to visit a friend. Was pleased with this hotel as everyone is friendly and the service could not be faulted
5 out of 5
Recommended
for Everyone
by A verified travellerfrom newcastle on tyne

four friends stayed overnight and were impressed

Posted 25-Jan-2015
Pros: all the above
Cons: walking directions from leeds station on the info sheet
Location: too many to list. we visited city art gallery and craft shop and the trinity shopping mall with brill cinema. best meal was Botanica next to church
we all agreed the staff were friendly ,the rooms were very well appointed and the bathrooms were fantastic.everywhere was clean and beds more than comfortable. a good breakfast too. we would certainly recommend Leeds cityHilton hotel.
2 out of 5
by A verified travellerfrom ormskirk

4*? More like 1*

Posted 18-Jan-2015
We just recently got back from a stay at the Hilton in Leeds City centre. When we first arrived we were welcomed and told our rooms were available early! Brilliant start, reception were very helpful. Got to outside the room, the cleaner had left all the rubbish outside our door. Fair enough it could have been because we checked in early but after going out and coming back in at 5pm dirty towels and cleaners rubbish was still there. The inside of the room was dirty with dust/fluff all over the floor, dust in the bathroom, toothpaste all around the bathroom. The wall had lots of dirt marks on. We were laid in bed and could hear a ridiculously loud buzzing noise, so got very interrupted sleep. After reading further reviews I believe this to be the air conditioning. We didn't get robes even after being told we would when I rang and when I booked online. Pros: reception- they were amazing, as a same sex couple we usually experience several looks & views when checking into a double room at a hotel. Not here. They were extremely helpful. Cons: everything bar reception. The concierge was not at the desk when we were told he would be. We waited 15 minutes. Overall I wouldn't go back but maybe we just got a bad room?
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom London

Pleasing stay

Posted 11-Dec-2014
Pros: restaurant and bar, staff very friendly
Room comfort marked down, due to noisy air conditioning unit, it was either have a cold room or noisy fans.
1 out of 5
by A verified traveller

Hilton Leeds City Hotel - a big thumbs down

Posted 02-Dec-2014
Pros: location & good facilities in the hotel - gym (didn't go but looked good) & a Costa (although very expensive)
Cons: room facilities and cleaniness staff knowledge of area
Location: excellent location, shops, restaurants bus station all very close
where to start!! the room was booked for two people flying in for a relaxing weekend from Ireland we arrive into the room and we have 1 bath towel and 1 hand-towel between two people the towels were actually damp 1 small shower gel between two people 2 small cartons of milk between two people (now this could be standard hotel policy but after travelling for a considerate amount of time a shower and tea/coffee on arrival and the following morning are nice to have) the hair-dryer didn't work loads of noise on the Friday night, we had to ring down to reception to send someone up. i appreciate this is out of the hotels control to a point but the rooms could be more sound proof the air-condition was very loud the rooms were cold - no extra blankets available in the room no extra pillow available in the room the back was missing from the tv remote - so the batteries kept on falling out, not a big deal but very annoying the staff didn't seem to know where anything was - e.g. where the bus left for the airport, Elland Road when we complained about all the above on leaving the girl on reception response was "I'll take a note of this, thanks" - left a bitter taste in the mouth especially when paying top price for a supposedly top hotel i definitely wouldn't stay here again nor recommend it for a friend
5 out of 5
Recommended
for Couples
by Elizabethfrom Kendle

happy couple

Posted 25-Nov-2014 on Hotels.com
Great will be staying again in December
5 out of 5
Recommended
for Personal Event
by Davidfrom Newcastle

Leeds Friday night getaway

Posted 24-Nov-2014 on Hotels.com
Very comfortable room, drinks a little expensive in the bar but a really nice hotel and atmosphere. Up to date fixtures and fittings and a comfortable mattress.