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Delta Chelsea Hotel

33 Gerrard St W Toronto, M5G1Z4 Ontario

Largest downtown Toronto hotel with city views

Shops and shows
Eaton Centre shopping, Queen's Park, and Toronto's thriving theater scene, with its famous Elgin Theatre, are all within 3 blocks of this stylish, family-friendly hotel in the heart of downtown. Show more
Pools and waterslide
The Delta Chelsea's Family Fun Zone features an indoor pool with a 4-story corkscrew waterslide. Up on the 27th floor, the adults-only indoor pool, health club, and sundeck overlook the city.
Robes, spa toiletries
Guestrooms at this smoke-free Toronto hotel include cable TV with pay movies. Bathrooms indulge with cozy robes and June Jacobs spa toiletries. Some rooms have balconies, flat-screen TVs, and signature bedding. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

87%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Deluxe 2 Doubles
Two double Delta Sanctuary™ bed with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32-inch flat-screen LCD TV with pay movies. Clock radio with iPod dock. Dual-line phone. High-speed Internet access (surcharge). Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Deluxe King
One king Delta Sanctuary™ bed with luxurious pillowtop mattress and duvet. Private balcony. 29 square meters (315 square feet). Desk, lounge chair. 32-inch flat-screen LCD TV with pay movies. Clock radio with iPod dock. Dual-line phone. High-speed Internet access (surcharge). Multi-line phone with voice mail. Complimentary newspaper. June Jacobs Spa Collection toiletries.
Delta 2 Doubles
Two double Delta Sanctuary™ bed with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with high-speed Internet access (surcharge). Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.
Delta Queen
One queen Delta Sanctuary™ bed with luxurious pillowtop mattress and duvet. 25.5 square meters (275 square feet). Work desk with high-speed Internet access (surcharge). Pay movies. Multi-line phone with voice mail. Coffee/tea maker. Hair dryer. June Jacobs Spa Collection toiletries. Some rooms have balcony access.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pet fee charged at hotel/condo
  • Pets accepted
  • Check-in time starts at
  • Check-out time is 11 AM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: CAD 28 per night (in/out privileges)
    • Valet parking fee: CAD 38 per night (in/out privileges)
    • Pet fee: CAD 35 per room (varies based on length of stay)
    • Fee for in-room high-speed Internet (wired): CAD 13.95 (for 24 hours, rates may vary)
    • Buffet breakfast fee: CAD 18.95 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility
  • Accessibility equipment for the deaf

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Arcade/game room
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Valet parking
  • Parking (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-out
  • Fitness facilities
  • Gift shops or newsstand
  • Health club
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Airport transportation
  • Tours/ticket assistance
  • Rooftop terrace
  • Luggage storage
  • Express check-in
  • One meeting/conference room
  • Parking limited (surcharge)
  • Room service
  • On-site car rental
  • Laundry facilities
  • Limo or Town Car service available
  • Multiple small meeting rooms
  • Multilingual staff
  • Number of floors - 27
  • Total number of rooms - 1590
  • Secure parking
  • Patio
  • Pool table on site
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Sauna
  • Secretarial services
  • Security guard
  • Self parking
  • Shopping on site
  • Smoke-free property
  • Spa tub
  • Supervised child care/activities
  • Swimming pool - children's
  • Swimming pool - indoor
  • Tour assistance
  • Translation services
  • Wedding services

Rooms

The Delta Chelsea Hotel has 1,590 rooms in two, 27-floor towers. All include desks, bathrobes, and June Jacobs Spa Collection bath products. Cable TV comes with pay movies and electronic check-out. Decor includes warm colors, modern furnishings, and contemporary artwork. High-speed Internet access (surcharge) is available in select rooms. Some rooms have private balconies, and many offer sweeping downtown views (not guaranteed).

Premier- and Deluxe-category rooms feature the signature Delta Sanctuary™ bed: pillowtop mattress, 220-thread-count white-on-white linens, non-allergenic down-like duvet and pillows, and a soft throw in an accent color.

Room Amenities

  • Complimentary newspaper
  • Bathrobes
  • Non-smoking only
  • Pillowtop mattress
  • Satellite television service
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • Electronic check-out
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Dial-up Internet access
  • Internet access (surcharge)
  • Iron/ironing board
  • Multi-line phone
  • In-room safe
  • Pay movies
  • Shower/tub combination
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wired high-speed Internet access (surcharge)

Dining

Bb33 Bistro & Brasserie - Upscale contemporary Canadian cuisine in the intimate Bb33 Bistro (lunch and dinner). Casual dining in Brasserie, including hearty salads, Canadian cheeses, and fresh Maritime seafood (breakfast, lunch, and dinner).

The Market Garden - Market-style food emporium with seasonal outdoor patio. Dine in or take-out. Homemade soups, salads, sandwiches. Gourmet pizzas. Specialty coffees. Breakfast, lunch, and dinner.

Monarchs - Sports bar with big-screen TVs. DJs and dancing on weekends. Pub fare and huge selection of premium, domestic, and international beers.

Elm Street Lounge - Lobby lounge. Specialty cocktails, martinis. Indian curry buffet lunch Monday-Friday.

Delta Chelsea Hotel, Toronto,  Ontario, Dining Restaurant

Recreation

  • Ice skating nearby
  • Running track/path nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Delta Chelsea Hotel

4.1
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
3.9
Room cleanliness:
4.2
Room comfort:
4.1
Location:
4.6
Neighbourhood:
4.3
87%

of guests recommend

out of 501 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Frank M from Pasadena MD
4.0
out of 5
Recommends this hotel
Posted 21 Nov 2011

“Good only if you get Expedia rate”

The hotel is safe, very bussy lobby, has good eating facilities with free hi fy . Expedia rate is appropriate for the facility.

Comment from the hotel's management
Thank you for taking the time to review us. As a company, it is our mission to create communities guests can rely on for the comfort and emotional support they can’t take with them when they leave home. I was glad your overall experience was enjoyable. I have sent your comments to our Rooms Division to follow up on our areas of opportunity. These days, not many people have a lot of time to spare. By taking 15 minutes to tell us how we are doing, you are helping on our journey to continuously improve the level of service we are providing to our guests. We look forward to welcoming you back.
Hotel Management, General Manager
Posted 29 Nov 2011
A Traveller
3.0
out of 5
Does not recommend this hotel
Posted 20 Nov 2011

“Very tight quarters”

Room was very small and dated

Comment from the hotel's management
Thank you for taking the time to review us. I was disappointed to hear that the condition of your room did not meet your expectations, and would like to apologize for the disappointment you felt. I can promise you that this does not represent the usual high level of service we work hard to provide our guests with. I am pleased to let you know we have renovated all of our corridors and our guest rooms on the lower floors and continually upgrade our guest rooms and features. We have installed iPod docking stations and LCD flat screen TVs in the majority of our upgraded rooms and hope to finish the process soon. I have sent your comments to our Rooms Division to follow up with your concerns, and can assure you your feedback has not been taken lightly. We hope to welcome you back in 2012.
Hotel Management, General Manager
Posted 28 Nov 2011
A Traveller from Charlottesville, VA
4.0
out of 5
Recommends this hotel
Posted 16 Nov 2011

“Clean and friendly”

The service was excellent, and there were plenty of places to eat in the surrounding area. I will say that it was a tad pricey for food, and Expedia has listed that they have complementary breakfast, which is only half true... there is breakfast served, for a price. There is also no fridge, which limits your food options. However, the rooms were clean and comfortable, and the staff was friendly and ready to assist. Amenities (pool, hot tub, gym) were also quite nice to have in the hotel. The surrounding area was a tad shady if you're walking around at night, but other than that it was quite charming.

Comment from the hotel's management
Thank you for taking the time to review us. I was thrilled to hear that you you enjoyed your stay with us. I apologize for the miscommunication you have experienced, but I am glad you found the location convenient for your activities in Toronto. As well, we provide fridges to the rooms upon request. As a company our goal is to provide our guests with a comfortable stay and positive experience. We look forward to welcoming you back for another stay.
Hotel Management, General Manager
Posted 22 Nov 2011
A Traveller from Duntroon Ontario
5.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“Wonderful hospitality from all the staff”

We will certainly return as the hotel offered everything that we required at a very reasonable rate.

Comment from the hotel's management
Thank you for reviewing us. I was glad to hear that you had a wonderful stay with us and that our staff were assisting and welcoming. As a company, it is our mission to create communities guests can rely on for the comfort and emotional support they can’t take with them when they leave home. I was glad your overall experience was enjoyable. I have sent your comments to our Rooms Division to follow up on our areas of opportunity. We look forward to welcoming you back for another stay.
Hotel Management, General Manager
Posted 22 Nov 2011
A Traveller from Ottawa
5.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“Great value! Great location, no hassle”

Everything went veryt smoothly and as expected. Will definitely go back. Hot sauna, clean pool.

Comment from the hotel's management
I was pleased to hear that you had such a wonderful stay with us and I would like to thank you for taking the time to review us. As a company we strive to provide our guests with great experience and comfortable stay. I was glad that you enjoyed sauna and pool. We look forward to welcoming you back to for another stay.
Hotel Management, General Manager
Posted 22 Nov 2011
A Traveller from Chelmsford
4.0
out of 5
Recommends this hotel
Posted 12 Nov 2011

“"Up a Notch"”

I would not recommend your "double bed" basic rooms.The rooms were not what I expected for the price and need to be renovated. However, I would recommend upgrading to your higher priced rooms. Although our room was clean I would suggest that washing, dusting or vacuuming the air-conditioning/heating and bathroom vents should be part of the cleaning staff's DAILY routine.. The vents were very dusty and looked dirty. Breathing in this air cannot be good to anyone's health. I loved the location, your staff were very accommodating and courteous and your eating facitilities were fantastic. I would definitely go back...to an upgraded room.

Comment from the hotel's management
I would like to thank you for taking the time to review us. I was glad to hear that you enjoyed your stay with us overall, however, I would like to apologize for the disappointment you must have felt with regards to the cleanliness and the condition of your room. We have recently renovated rooms on the lower floors, 4-9, and are hoping to complete the process in the rest of the hotel. We do hope to welcome you back and experience our newly renovated rooms.
Hotel Management, General Manager
Posted 15 Nov 2011
Very disappointed from Alberta Canada
1.0
out of 5
Does not recommend this hotel
Posted 10 Nov 2011

“I wouldn't recommend this hotel. My family wasted impressed at all !!”

Dirty rooms, host didn't even know if they had any cooperate rates. The rooms were dirt and I asked for extra blanket and a pillow in advance and I didn't receive it . Very disaointed stay Exspecialy being our first visit to Torono.

Comment from the hotel's management
Thank you for taking the time to complete this review. I was disappointed to hear that you did not enjoy your stay and I am truly sorry for the disappointment you must have felt with regards to the cleanliness of your room. I would like to reassure you this does not represent the level of service we are known for. We have programs in place to guarantee the cleanliness of our rooms, I am sorry they have failed in this instance. Also, we have a variety of corporate rates available through our Sales and Reservation departments. I have sent your comments to our Rooms Division to follow up with your concerns, and can assure you your feedback has not been taken lightly. We hope to have a chance to welcome you back.
Hotel Management, General Manager
Posted 15 Nov 2011
A Traveller from Fort Providence, NT
5.0
out of 5
Recommends this hotel
Posted 10 Nov 2011

“Convenient location”

Convenient location and excellent service

Comment from the hotel's management
Thank you for taking the time to review us. I was thrilled to hear that you had such a wonderful stay with us and found the location convenient to go about your day. As a company, we strive to provide our guests with comfort and exceptional experience. I am proud of our team members for having been able to contribute to your wonderful stay. We look forward to welcoming you back soon.
Hotel Management, General Manager
Posted 15 Nov 2011
NW
2.0
out of 5
Does not recommend this hotel
Posted 8 Nov 2011

“Try another hotel”

The room assigned was not cleaned. Excuse: it appears on the system as 'cleaned'. Where before I could make local calls and have free internet in my room, now like the airlines, I have to pay for everything. Might as well sleep in a tent! It's not that it's cheap! On the contrary. One thing going for Delta Chelsea is its great location. However will try another hotel in the vicinity. Why pay more for the same?

Comment from the hotel's management
I would like to thank you for taking the time to review us. I apologize for the inconvenience you have experienced upon checking into your room and then switching to another. I can promise you that this does not represent the usual high level of service we work hard to provide our guests with. We do offer complimentary membership, Delta Privilege, on our website with some of the benefits being complimentary in-room Internet access as well as local telephone calls. However, I was glad to hear that you found the location convenient. I have passed on your comments to Rooms Division to review and follow up with. We look forward to welcoming you back. Sincerely,
Hotel Management, General Manager
Posted 14 Nov 2011
A Traveller from Rockville, MD
4.0
out of 5
Recommends this hotel
Posted 7 Nov 2011

“Delta Chelsea Well Worth It”

This is the fourth time I've stayed at the DC, each time through an Expedia special rate. This was the best room yet--queen size bed, super comfortable, with soft linens and comfy pillows, a real plus. The room was an 01, which is at end of hall but means you get great views in two directions, so worth it. The bathroom vanities are large, plenty of room for accessories, another critical element for me. Check-in and check-out were super-courteous and fast. There have been lines in the past, but none this time. My one disappointment was the TV is old, tube-style, but I wasn't in the room, awake, all that long, so wasn't that important. All in all, I think the DC is a great value, efficient, and a good location, just a few minutes from College Station subway stop.

Delta Chelsea Hotel

33 Gerrard St W Toronto, M5G1Z4 Ontario

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Nearby Points of Interest

  • Yonge-Dundas Square - 0.3 km / 0.2 mi
  • Hospital for Sick Children - 0.4 km / 0.2 mi
  • Ryerson University - 0.4 km / 0.3 mi
  • Toronto Eaton Centre - 0.5 km / 0.3 mi
  • Toronto City Hall - 0.5 km / 0.3 mi
  • Queen's Park - 0.6 km / 0.4 mi
  • Massey Hall - 0.7 km / 0.4 mi
  • Nathans Philips Square - 0.7 km / 0.4 mi
  • Elgin and Winter Garden Theatres - 0.7 km / 0.4 mi
  • St. Michael's Cathedral - 0.7 km / 0.5 mi
  • Allan Gardens - 0.8 km / 0.5 mi
  • Four Seasons Centre - 0.9 km / 0.5 mi
  • Ontario College of Art and Design - 0.9 km / 0.6 mi
  • Campbell House Museum - 0.9 km / 0.6 mi
  • Grange Park - 1 km / 0.6 mi

Location Highlights

  • Convention center nearby
  • Full-service health spa nearby
  • In business district
  • In city center
  • In entertainment district

The closest major airports to Delta Chelsea Hotel are:

Toronto, ON (YTZ-Billy Bishop Toronto City) - 3.1 km / 1.9 mi

Toronto, ON (YYZ-Pearson Intl.) - 18.5 km / 11.5 mi

The preferred airport for Delta Chelsea Hotel is Toronto, ON (YYZ-Pearson Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Toronto, ON, Canada (YYZ-Pearson Intl.)

Area:

Downtown Toronto, Ontario, Canada: Toronto’s culturally diverse downtown includes the CN Tower, the Royal Ontario Museum, and the Art Gallery of Ontario. Air Canada Centre is home to the Toronto Maple Leafs, and Rogers Centre features the Blue Jays. Toronto’s underground city is a great way to get around the downtown core when the temperature drops. Known as the PATH, it is also the world’s largest subterranean shopping center.

Delta Chelsea Hotel

33 Gerrard St W Toronto, M5G1Z4 Ontario

Most recent booking for this hotel: less than 2 hours ago.
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