Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

First time in a 5* hotel

Posted 29-Sep-2014
Cons: Missing ATM.
Everything was nearly perfect, with only one minor issue and that is there was no ATM on site.
4 out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Excellent hotel

Posted 02-Sep-2014
Pros: Rooms, service and pools
Cons: a little bit expense for the drinks and food.
Location: Resort so you are contained on the site, local village is 5 euros in a taxi and is worth a walk around to get out of the complex
Good no real issues, staff and are polite and can not do enough to help. One tip if you are at the adult pool, ask for a buggy to take you back up the hill, we found out on the last day.
5 out of 5
Recommended
for Everyone
by A verified traveller from manchester, u.k.

Hotel experience

Posted 01-Sep-2014
Pros: Everything. Very well thought out
Location: Just a little far out
Very relaxing. A wonderful experience and beautiful views. Food and services of a very high standard
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful surrounding view hotel

Posted 01-Sep-2014
Pros: Staff are professional and friendly. The room we stay is clean and fairly comfort.
Cons: It is better if the room has a better sound insulation system in place as we could hear the noise from the room above fairly clearly at night.
Location: Hotel located in beautiful quiet surrounding area. It is 35 minutes drive from Aeropuerto Sur.15 minutes drive to Siam Park and Safari centre.
The atmosphere around the hotel is very peaceful but not boring. We could have drink outside the main lobby at night with live music.
5 out of 5
Recommended
for Everyone
by A verified traveller from cheshire, uk

Perfect hotel - fantastic staff

Posted 24-Aug-2014
Pros: Fantastic setting, lovely hotel, staff that truly care.
Cons: Nothing of any consequence.
Location: Good idea, if staying longer than a week to get a car and explore the national park. It's a good day out.
Our 3rd visit. This place is stunning. Customer service is second to none. If there is a problem, they sort it. Our child lost his bedtime bear and within 24hrs, they located it - 40mins away on the other side of tenerife in the laundry...... Their staff drove to other side of the island, searched the laundry and returned it to our room, complete with a laminated booklet enclosing the bears adventures ! Very, very difficult to fault. Be aware of dress codes for some of the restaraunts.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

The best sports and spa facilities hotel in europe

Posted 03-Aug-2014
From arrival to departure - it was a delight - fantastic big room with pool and sea views - gorgeous restaurants to choose from - amazing pools and superb adults only pool - great tennis facilities and golf course - sublime spa and hydrotherapy centre - wonderful attentive staff-have stayed in most hotels of this type in Europe and this surpassed them . All made for a wonderful holiday
5 out of 5
Recommended
for Everyone
by A verified traveller from cheshire

Fabulous hotel great for romantic get away

Posted 18-Jun-2014
From the minute we arrived the reception staff were outstanding . We were upgraded as it was our anniversary and birthday , bottle of bubbles and choc n strawberries . Fantastic villa over looking the sea. Staff were excellent in all the restaurants we tried. Do go to San Juan nearby , nice harbour ( jamon jamon restaurant on Sunday has great food and flamenco dancers , very good ) We felt very spoilt , do look at other reviews to make a judgement . We stayed at del duque last year and had a great time there , if you want more going on . We loved the pools and the beach and came home from abama very happy . Thankyou to all the staff .
5 out of 5
Recommended
for Everyone
by A from Wales

Amazing 5* quality hotel

Posted 10-Jun-2014
Pros: Everything
Cons: A little pricey
Very enjoyable stay, rooms immaculate, staff excellent - total indulgence!
5 out of 5
Recommended
by T from Manchester

Posted 02-Jun-2014 on Hotels.com
Faultless
5 out of 5
Recommended
for Everyone
by Conrad from Greater London

Fabulous Hotel

Posted 02-Jun-2014
Pros: It was five star all the way. The Staff were extraordinary. The food was brilliant.
Cons: Some entertainment in the evening.
Location: The Hotel stands elevated and quite isolated.There are complementary trips to other nearby resorts and shopping.You can rent a car or book excursions.
We had a wonderful experience at this Hotel. There was nothing that was too much to ask. The Staff were marvelous and at your beck and call. The food was brilliant and really tasty. The Hotel is elevated and is a ten minute walk downhill to a small private sandy beach, however there is a train that runs down regularly or the staff are only too willing to drive you down in a buggy. There are tropical and exotic palms, plants and flowers all over the huge grounds. There were many swimming pools at 26 C, including one for adults only. There were complimentary trips to Las Americas and Plaza Del duque. The only negative for me was that there was no Entertainment in the evening but a walk in the beautiful garden took care of that.