Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Leicester

Half board stay for 14 nights

Posted 22-Jul-2015
Pros: All the staff were really friendly, even though our initial welcome was a little frosty. The bathrooms were quite spacious and power shower was brill
Location: very nice shopping centre just opposite the hotel, cheap shops, market very close and so was playas de las Americas. beach 10 min walk, very nice pubs
Generally this hotel was fantastic. First time stayed half board - probably would not do again as we like to venture out to restaurants to try different foods. Great activities throughout the day for both children and adults. The gentleman who checked us in was not really sure of what to do, we ended up asking for everything, welcome drink, fridge in the room, safe, towels, etc. The food at the hotel was excellent, variety every evening but after a week, got fed up of cooked breakfast, eggs made four different ways. the pancakes and Nutella went down a treat. Gap for teenagers with not much for them to do. There were quite a few teenagers and it may be something the hotel can look at in future organising trips to local area, activities for just that age group 14-18 year old kids.
3 out of 5
Recommended
for Everyone
by A verified traveller from JCG

Es un hotel bien situado .

Posted 15-Jul-2015
En general todo bien, trato excelente, sólo destacar que en las comidas no entran las bebidas y teníamos que pagar por el agua , siendo esta un bien de primera necesidad y normalmente incluida en cualquier menú del día ( por lo menos en donde yo resido cualquier restaurante la incluye gratuitamente . Lo comentamos y la respuesta fue que es política de empresa.
3 out of 5
Recommended
for Everyone
by A verified traveller from F

Un soggiorno rilassante per ricaricarsi

Posted 07-Jun-2015
L'hotel si trova in una posizione molto buona vicina a Puerto Colon e vicinissimo ad una zona ricca di negozi, bar e ristoranti La temperatura è' eccellente e non si suda Si possono fare tante escursioni ed attività' dalla gita in pullman, in barca o cose più' eccitanti come la moto d'acqua, non perdetela Quanto al cibo, meglio mangiare in giro, in Hotel e' troppo standardizzato
3 out of 5
Recommended
for Everyone
by A verified traveller from Costa Adeje

Hôtel accueillant,proche des commerces et du port

Posted 11-May-2015
Pros: L'amabilité du personnel
Cons: Un vrai animateur pour le sport et un club ado
Location: Commerces de proximité, port et plage à 10 minutes.à faire le Siam park
Hotel bon rapport qualité prix,manque d'animation et de musique autour de la piscine mais reposant pour la détente.Nous sommes allés du 3 au 10 mai le temps était superbe et l'eau de la piscine était bonne.On peut facilement se balader en sortant de l'hôtel et se rendre à la plage en 10 minutes.La plus belle plage se trouve à El duqué mais se trouve à 20 minutes à pied de l'hôtel.Sinon le taxi n'est pas très cher.
4 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Séjour très satisfaisant.

Posted 10-May-2015
Pros: Ambiance tranquille.
Cons: Service hotellier
Location: Playa de Las Americas, San Eugenio. De nombreux restaurants, supermarchés et boutiques à proximité de l'hôtel.
Très bon séjour. Personnel à l'accueil très agréable et disponible parlant français. Restauration de bonne qualité. Petit point négatif par rapport à certains membres du personnel à l'hôtellerie qui nous font manger au lance-pierre. Animateurs sympathiques.
3 out of 5
Recommended
for Families
by A verified traveller from quebec

just correct

Posted 16-Apr-2015
hotel a little bit old, bed not comfortable, a lotof children so familly hotel, good breakfest
5 out of 5
Recommended
for Couples
by Mark from manchester

Great Hotel

Posted 06-Apr-2015 on Hotels
A wonderful holiday made extra special by the friendly staff and excellent value for money. We would recommend either HB or All Inclusive package as you won't be disappointed with the food standards.
4 out of 5
Recommended
for Everyone
by A verified traveller from hull

Excellent staff ..friendly and helpful in every wa

Posted 30-Mar-2015
Pros: Drinks and staff,entertainment good
Cons: Ok
Location: Next to shops and bars
Enjoyed the stay,we. Would return. The staff were exceptional from the front desk ,bars resturant etc
4 out of 5
Recommended
for Everyone
by A verified traveller from england

Good hotel

Posted 26-Mar-2015
Nice hotel, room basic but clean, food good, busy around the pool but always found a bed (im sure it said u couldn't reserve beds but everyone did,maybe hotel need to be abit more strict on this)
5 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Great Hotel

Posted 25-Mar-2015
Pros: Clean: staff well trained, hardworking and friendly: food was well above average: comfortable public areas
Cons: The "Entertainment" was dreadful. As usual the singers were pretending to play the instruments. The acts were generally of poor quality.
Location: Location was fine for us. Beach was about five minutes walk away, but up a hill. Once on the prom. you could walk to las Americas.
Definitely the best All Inclusive hotel we have been to. Room was cleaned every day to high standard. Staff were extremely friendly and hard working. Food overall was also the best we have seen anywhere: the beginning of the week was outstanding but I felt that towards the end the quality dipped a little. Choice was wide throughout. I have a query about the bacon at breakfast though. Was it real or reconstituted? Wasn't the right texture, was too evenly shaped (not naturally variable) and looked as if it had been cooked then sliced instead of the other way round. If I'm right to use the old saying they "spoiled the ship for an 'apeth of tar".