Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Southampton, England.

Best food ever.

Posted 01-Mar-2015
Cons: Dedicated outside non-smoking areas.
We asked for a high floor room to be told that our booking (Expedia) would only allow us a 1st floor room overlooking the road, however the room we were given was immaculately clean with a large bed. The food in the restaurant was exceptionally good, both in quality & variety, added too by good service. Our only complaint was; wherever you walked outside you could not avoid cigarette smoke, as non-smokers we found this offensive.
5 out of 5
for Everyone
by A verified traveller

another great stay.

Posted 27-Feb-2015
excellent hotel! Good location, clean, good food, helpfull pleasant staff.
5 out of 5
for Everyone
by A verified travellerfrom London

Nice Hotel

Posted 29-Jan-2015
Pros: Its in a convenient location for everything
Cons: Provide rooms to cater for Room only customers with a kettle and have at least 1 English speaking TV channel,offer the safe and WiFi at check in
Location: Its about a ten minute walk to the beach, there are plenty of bars and restaurants within walking distance and many shops.
We stayed on a Room Only basis as we like going out to eat and there are plenty of restaurants and bars nearby.
5 out of 5
for Couples
by A verified travellerfrom yorkshire

Relaxing short break

Posted 19-Jan-2015
Pros: The hotel location, food, drinks and quality of staff.
Cons: Really good, nothing to add.
Location: Great, centrally located. Local bars and clubs were also good after the evening entertainment had finished in the hotel.
Lovely Hotel in a great central location. Facilities were excellent, with all inclusive meaning just that. The staff were totally committed to making our stay and that of our friends really memorable. The hotel was spotlessly clean, tidy and maintained to the highest standard. Our room, although a little small, was overlooking the pool area and was comfy with a nice firm bed. The satellite TV also included English channels. We needed extra pillows after our first night and on request to reception they appeared within minutes. The buffet style restaurant was equally well run, with many food choices and very attentive waiters, who attended to any requests in a most friendly and professional manner. The daily activities, both for children and adults were hosted by some of the most helpful and sometimes most patient of staff. They were both courteous and knowledgeable in many ways, we had a go at darts, archery, rifle shooting, pool and table tennis, my wife had never held a gun before but the young man in charge was so understanding and assisted throughout. Evening activities including live entertainment was first class, and the acts could easily be put on the larger stage, again attended by the very busy waiters who took care of every request for drinks from the impressively stocked bar. Overall, a great break and one we are about to book again for later this year.
3 out of 5
by A verified travellerfrom Oxford

Would not return

Posted 29-Dec-2014
4 out of 5
for Everyone
by A verified travellerfrom Birmingham Uk

Very Friendly Hotel

Posted 12-Dec-2014
Pros: The food and the friendly staff
Cons: The smell in the corridors was horrible in certain parts of the hotel it s,let like rubbish bags.
Location: Close proximity to shops and bars and seafront
Very impressed with the hotel, staff are friendly the food was excellent. The only downside was the room I was in was facing a main road and there are road redevelopment works ongoing and the noise from early in the morning was very bad. This obviously is not the hotels fault but I feel it could spoil some peoples holidays.
4 out of 5
for Everyone
by A verified travellerfrom London

Good Hotel - Poor internet

Posted 18-Nov-2014
Pros: Location was good , a few minutes from the beach, loads of local busses stop nearby.
Cons: If you need good internet then you may want to consider another hotel. Free access is limited to 30 minutes in 24 hours and the speed abysmal.
Location: Good beeches, some long promenade walks and plenty of bats,cafes and shops.
We stayed all inclusive for four days in November 2014. Excellent staff , good selection of food.
4 out of 5
for Everyone
by A verified travellerfrom Hampshire UK

Good escape to the sun

Posted 17-Nov-2014
Pros: friendly, clean
Cons: update bathroom shower
Location: friendly, lively but quiet late at night. No loud night clubs
Welcoming staff, polite and very helpful We stayed room only as a last minute deal but upgraded to drinks inclusive , which was excellant value The room was clean and beds were comfortable. Bathroom was clean and functional The pool was clean and sun beds were only sparse late in the day if you wanted full sun, The area is excellant with several restaurants and bars but not so noisy that we couldnt sleep at night
5 out of 5
by carla

This traveller left a rating score only Posted 15-Oct-2014 on Hotels.com
4 out of 5
for Everyone
by A verified travellerfrom Padova

Per chi non si pretende chissà che cosa, lo consig

Posted 14-Oct-2014
Ottima posizione, ben servito, taxi etc.. difficile avere di più a quel prezzo. Camere decenti, pulizia decente, personale ottimo, clienti all' 80% inglesi anziani come in tutti gli altri hotel in quel periodo, ma tenerife si vive fuori dall'hotel. Ho scelto l'all inclusive, l'isola non è grande le uscite durano mezza giornata. Soddistatto