Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.4 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travellerfrom Costa Adeje

Hôtel accueillant,proche des commerces et du port

Posted 11-May-2015
Pros: L'amabilité du personnel
Cons: Un vrai animateur pour le sport et un club ado
Location: Commerces de proximité, port et plage à 10 minutes.à faire le Siam park
Hotel bon rapport qualité prix,manque d'animation et de musique autour de la piscine mais reposant pour la détente.Nous sommes allés du 3 au 10 mai le temps était superbe et l'eau de la piscine était bonne.On peut facilement se balader en sortant de l'hôtel et se rendre à la plage en 10 minutes.La plus belle plage se trouve à El duqué mais se trouve à 20 minutes à pied de l'hôtel.Sinon le taxi n'est pas très cher.
4 out of 5
for Everyone
by A verified travellerfrom Paris

Séjour très satisfaisant.

Posted 10-May-2015
Pros: Ambiance tranquille.
Cons: Service hotellier
Location: Playa de Las Americas, San Eugenio. De nombreux restaurants, supermarchés et boutiques à proximité de l'hôtel.
Très bon séjour. Personnel à l'accueil très agréable et disponible parlant français. Restauration de bonne qualité. Petit point négatif par rapport à certains membres du personnel à l'hôtellerie qui nous font manger au lance-pierre. Animateurs sympathiques.
3 out of 5
for Families
by A verified travellerfrom quebec

just correct

Posted 16-Apr-2015
hotel a little bit old, bed not comfortable, a lotof children so familly hotel, good breakfest
4 out of 5
for Everyone
by A verified travellerfrom hull

Excellent staff ..friendly and helpful in every wa

Posted 30-Mar-2015
Pros: Drinks and staff,entertainment good
Cons: Ok
Location: Next to shops and bars
Enjoyed the stay,we. Would return. The staff were exceptional from the front desk ,bars resturant etc
4 out of 5
for Everyone
by A verified travellerfrom england

Good hotel

Posted 26-Mar-2015
Nice hotel, room basic but clean, food good, busy around the pool but always found a bed (im sure it said u couldn't reserve beds but everyone did,maybe hotel need to be abit more strict on this)
5 out of 5
for Everyone
by A verified travellerfrom Birmingham

Great Hotel

Posted 25-Mar-2015
Pros: Clean: staff well trained, hardworking and friendly: food was well above average: comfortable public areas
Cons: The "Entertainment" was dreadful. As usual the singers were pretending to play the instruments. The acts were generally of poor quality.
Location: Location was fine for us. Beach was about five minutes walk away, but up a hill. Once on the prom. you could walk to las Americas.
Definitely the best All Inclusive hotel we have been to. Room was cleaned every day to high standard. Staff were extremely friendly and hard working. Food overall was also the best we have seen anywhere: the beginning of the week was outstanding but I felt that towards the end the quality dipped a little. Choice was wide throughout. I have a query about the bacon at breakfast though. Was it real or reconstituted? Wasn't the right texture, was too evenly shaped (not naturally variable) and looked as if it had been cooked then sliced instead of the other way round. If I'm right to use the old saying they "spoiled the ship for an 'apeth of tar".
3 out of 5
by A verified traveller

Posted 22-Mar-2015
Hotel rooms and hall ways are very tired and need undated, was a bad smell like sewage in certain areas of hotel, meals were ok very repetitive.
4 out of 5
for Everyone
by A verified travellerfrom Cornwall

Great hotel with amazing staff

Posted 15-Mar-2015
We had a great week with amazing choice of food clean rooms close to shops, bars etc if you want to go out only downside is with wifi teenagers moaned about this a bit we really enjoyed our holiday and would return
5 out of 5
for Everyone
by A verified travellerfrom Norge.

Familietilpasset eller alle aldere kan bo der.

Posted 07-Mar-2015
Pros: Personalet som alltid er blide og arbeider for at vi skal ha det bra.
Cons: Røyke sonen som er plassert helt i inngangen til hotellet
Location: shopping, Badeland, karting, adventur
Vi synes at dette hotellet er topp. Du får bedre og du får dårligere,men vi synes at det er topp.
3 out of 5
by A verified travellerfrom Surrey UK


Posted 03-Mar-2015
Pros: For older people I can see that this hotel would be in a good position as everything is on your doorstep. Supermarkets, shops, bars, restaurants, etc
Cons: The beds, facilities ie. additional restaurants on site, Sky TV, comfortable furniture in the room, better sound proofing.
Location: Busy. If you like busy then this hotel is fine. Restaurants, shops, supermarkets, transport, trips and lots and lots of people everywhere!
If you asked me what the staff were like, the service they provided, their friendliness, willingness to please, how good they were at their jobs, I would have to say, you can't fault them. Everybody is wonderful and nothing is too much trouble. The hotel is also run very well. The staff have been trained properly, are supervised properly and the standard to which they work is first class. Then you get to the hotel itself. Well the staff can only work within the means with which they have been provided. The hotel is basic, needs some modernisation and upgrading. The beds are sooooo uncomfortable even my back was breaking every morning and I have a good back and am a strong Sports Therapist. The staff even changed our mattress to a 'better one', sadly not. The hotel is not in the best position. It is very noisy from traffic with a motorway running one side of it and Los Eugienio roads running the other. A few overlook the pool but that is noisy from the restaurant and people at the pool bar and entertainment area. On a plus note, the food is excellent, good quality, quite repetitive as All Inclusive's usually are when they don't have other restaurants on site to eat in, but food is constantly replenished and offers a good variety. This comes down to the excellent staff again of course doing their jobs well!