Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland

Great city centre location

Posted 19-Jan-2015
A nice clean hotel in the centre overlooking the river and castle.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Well located, by the river

Posted 11-Jan-2015
Pros: The location
Cons: Smoking area/terrace
Location: 5 min walk to bus stations leading to loch ness, nice walk starting at the hotel around the river
This hotel is comfortable, well located and overall very pleasant. Don't expect anything outstanding, but it's definitely a safe choice !
3 out of 5
Recommended
for Everyone
by A verified traveller

Cheap and Efficient

Posted 09-Jan-2015
Cons: Privacy.
You get what you pay for. Would not recommend the '3 person' room for a couple and a friend as no privacy in the room.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Cheshire

Hotel Facilities Disapointing

Posted 13-Nov-2014
Pros: Nice and clean, comfortable and well decorated.
Cons: Bar tab, freshly cooked eggs and less bacon and sausages cooked at a time to ensure better food quality.
Location: Location is excellent. nice and close to town centre
As a whole for the price the hotel is a good value for money. What sorely hurts your stay is the fact that the restaurant closes at 20H00 and in in no way flexibly. You can still eat at the bar but the bar does not run a tab! this is a pain in the butt as if you do not carry cash like I do, it means that each drink is a card transaction. Well cooked steak and tasty. I had the haggis as a starter and for £6.95 i expected to get more than a digestive biscuit size. They hide the small portion under a mountain of neeps and tatties. The location is great, WiFi excellent. the rooms are clean, pillow great and bathroom up to the standard of most 4 to 5 star hotels. The breakfast was an absolute disaster. Bacon, sausages and baked beans (that turned to pulp) are kept hot on a over heated hot plate thus drying them out. The scrambled eggs were not salted at all and the fried eggs had the same fate as the bacon. If I stayed there again I would skip the breakfast and find something close by to eat.
3 out of 5
by A verified travellerfrom London

Overall impression

Posted 11-Nov-2014
Pros: Location was very good and the parade on Sunday was a bonus. The evening meal was acceptable if a little expensive.Did not try breakfast too expensive
Cons: Reasonable priced breakfast included in price. Dont put able bodied people in disabled room without telling them. A Quiet Please sign near the lift
Location: It was an ideal location for shops and town centre. Good location for Cairngorms
No parking was a disappointment. We were given a disabled room which is unsuitable for able bodied people. The sink was too low as was the mirror in the bathroom. The room was at the back with scaffolding and bins as well as constant motor noise. The room is also right next to the lift and unfortunately you cannot be held responsible for noisy guests at night The room was just about acceptable and we did not complain as we were only there for 2 nights and we got the impression you were busy.
5 out of 5
Recommended
for Everyone
by A verified traveller

Upgraded

Posted 06-Nov-2014
Pros: Lovely room and handy bar attached to hotel
Cons: Breakfast room a bit dull
We booked a room with a view but was offered an upgrade to a suite which was fantastic. Lovely room, would definitely try to book this next year.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Walnut Creek, CA

Very nice hotel!

Posted 02-Nov-2014
Highly recommend this hotel! Close to the Inverness Castle, the Cathedral, and downtown. !
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Day off in Inverness

Posted 20-Oct-2014 on Hotels.com
En dag i Inverness før møder
5 out of 5
Recommended
for Couples
by A verified traveller

great location

Posted 19-Oct-2014
Spent two nights in the Ness Suite, outstanding, very large room. Great views across the River Ness of the Inverness Castle. Public areas of the hotel seem very nice. Everything within a 10 -15 minute walk. Beds in the Suite were comfortable too. For a special occasion, this Suite is worth every penny IMHO.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 08-Oct-2014 on Hotels.com