Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travellerfrom Cheshire

Hotel Facilities Disapointing

Posted 13-Nov-2014
Pros: Nice and clean, comfortable and well decorated.
Cons: Bar tab, freshly cooked eggs and less bacon and sausages cooked at a time to ensure better food quality.
Location: Location is excellent. nice and close to town centre
As a whole for the price the hotel is a good value for money. What sorely hurts your stay is the fact that the restaurant closes at 20H00 and in in no way flexibly. You can still eat at the bar but the bar does not run a tab! this is a pain in the butt as if you do not carry cash like I do, it means that each drink is a card transaction. Well cooked steak and tasty. I had the haggis as a starter and for £6.95 i expected to get more than a digestive biscuit size. They hide the small portion under a mountain of neeps and tatties. The location is great, WiFi excellent. the rooms are clean, pillow great and bathroom up to the standard of most 4 to 5 star hotels. The breakfast was an absolute disaster. Bacon, sausages and baked beans (that turned to pulp) are kept hot on a over heated hot plate thus drying them out. The scrambled eggs were not salted at all and the fried eggs had the same fate as the bacon. If I stayed there again I would skip the breakfast and find something close by to eat.
3 out of 5
by A verified travellerfrom London

Overall impression

Posted 11-Nov-2014
Pros: Location was very good and the parade on Sunday was a bonus. The evening meal was acceptable if a little expensive.Did not try breakfast too expensive
Cons: Reasonable priced breakfast included in price. Dont put able bodied people in disabled room without telling them. A Quiet Please sign near the lift
Location: It was an ideal location for shops and town centre. Good location for Cairngorms
No parking was a disappointment. We were given a disabled room which is unsuitable for able bodied people. The sink was too low as was the mirror in the bathroom. The room was at the back with scaffolding and bins as well as constant motor noise. The room is also right next to the lift and unfortunately you cannot be held responsible for noisy guests at night The room was just about acceptable and we did not complain as we were only there for 2 nights and we got the impression you were busy.
5 out of 5
for Everyone
by A verified traveller


Posted 06-Nov-2014
Pros: Lovely room and handy bar attached to hotel
Cons: Breakfast room a bit dull
We booked a room with a view but was offered an upgrade to a suite which was fantastic. Lovely room, would definitely try to book this next year.
5 out of 5
for Everyone
by A verified travellerfrom Walnut Creek, CA

Very nice hotel!

Posted 02-Nov-2014
Highly recommend this hotel! Close to the Inverness Castle, the Cathedral, and downtown. !
5 out of 5
for Couples
by A verified traveller

great location

Posted 19-Oct-2014
Spent two nights in the Ness Suite, outstanding, very large room. Great views across the River Ness of the Inverness Castle. Public areas of the hotel seem very nice. Everything within a 10 -15 minute walk. Beds in the Suite were comfortable too. For a special occasion, this Suite is worth every penny IMHO.
4 out of 5
for Everyone
by A verified travellerfrom 日本


Posted 30-Sep-2014
Pros: 景色はが非常にいいです。 カフェバーも併設されていますので、なかなか良いと思います。 歩いて1分ほどにスタバもあります。
ホテルに駐車場はないのですが、公共の駐車場まで、徒歩で5分ほどです。 ホテル前に一時的に止めれますので、荷物を出し入れして、駐車場に止めました。 目の前には、川が流れ、ライトアップされたお城がみえてとてもきれいです。 wifi は非常に遅かったですが使えました。 値段を勧化レバ非常に良いホテルだとおもいます。
4 out of 5
for Getaway With Friends
by chrisgerardffrom manchester

Hard to beat

Posted 22-Sep-2014 on Hotels.com
Nice hotel, great location, everything on doorstep, apart from parking, but safe car park 100 yards or so away in Cathedral grounds, by the river.
2 out of 5
by A verified travellerfrom Australia

Great position but tired and run down.

Posted 08-Sep-2014
Pros: The hotel was in such a good position surrounded by beautiful historic buildings and overlooking the river.
Cons: The general maintenance and overall look of the hotel needs an injection of funds.
Location: The location is perfect, close to the city, restaurants, surrounded by beautiful historic buildings and pathways beside the river.
The hotel is in a great position, close to the city centre and many lovely restaurants with a lovely view of the river. The paint peeling off the windows and walls does not create a welcoming impression.Unfortunately our beds were lumpy and uncomfortable to the point where my hips were sore when I woke up. When we wiped the surface of the basin with a towel the towel was brown afterwards. This is such a shame because with a bit of money spent on renovations and maintenance this hotel would be a great place to stay.
4 out of 5
for Everyone
by A verified travellerfrom 東京


Posted 01-Sep-2014
Pros: ネス川を前にした眺めが何と言っても最高です。川面とインヴァネス城をの眺めをと楽しみながらレストランの外でビールを楽しみました。
Cons: 特にありません。
2 out of 5
by Louisefrom Australia

Toilets that would not flush!!!

Posted 21-Aug-2014 on Hotels.com
I would love to say positive things because the service was lovely, the building could of been beautiful but it is to run down and to many little thingswere not right