Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller

Posted 25-Feb-2015
Pros: loaction
Cons: Decor in bedrooms very tired
Location: Central to all amentites
While Bedrooms were a little tired decor wise this was but a minor quibble. We paid 125 for two night stay. The room was spacious, superbly situated and a magic breakfast. The bar was a little pricey but was really well appointed and comfortable modern surroundings
4 out of 5
for Couples
by A verified travellerfrom Caithness

Perfect location, walking distance to town centre.

Posted 23-Feb-2015
Pros: Perfect location
Cons: The plumbing as the water pulses rather badly and has done for the last three years.
Location: Shopping, very close to the theatre.
We have stayed there three years running now, Its a very welcoming hotel, friendly staff, the bar is a nice social place to sit and chat, the rooms are clean but the plumbing does need sorting as for the third year running the shower pulses rather badly but other than that we will be staying there again next year.
2 out of 5
by A verified travellerfrom Orkney

Draughty and noisy

Posted 22-Feb-2015
Cons: A tighter closer on the door to the bedroom corridor to make it close quietly. Draught proofing of windows, and underfloor heating in the bathroom.
Location: Nice location overlooking the river, although most bedrooms don't have this view.
First, the receptionist asked me for my payment, even though I had already paid online. It was a simple oversight and quickly retracted, but nevertheless not a good start. The room was draughty and cold, and didn't warm up in spite of a wall convector heater being on the highest setting all night. The bathroom was even colder, especially the stone floor, although the shower was warm and reasonably powerful. It was a very dingy room, and even with the ceiling light and two very weak bedside lights on, it was barely light enough to read. In addition, we got very little sleep because the main door into the corridor slammed shut very loudly every time someone went through it, which seemed to be most of the night, starting again very early in the morning. Overall not a pleasant experience, contrary to expectations, as the hotel looked impressive from the outside and in the reception areas.
2 out of 5
by A verified traveller

Stay away

Posted 14-Feb-2015
Pros: Nothing
This hotel was crap - on nearly every level. Old & run down, dirty, cold, inconvenient, no parking -- we couldn't wait to get out of there. The view of Inverness Castle (from in front of the hotel) is lovely. The view from my room looked like a scene from a nightmare. And don't even let me get started on the microwaved, freezer section nastiness from the hotel's "restaurant." Ugh... The whole experience could be summed up in one word, really: YUCK!
2 out of 5
by A verified traveller

needs upgrading

Posted 03-Feb-2015
Pros: Staff
Cons: Rooms
Nice and helpful staff room needs revamp bathroom cold caused by the window .breakfast cold only one serving breakfast.
4 out of 5
for Everyone
by A verified travellerfrom Scotland

Great city centre location

Posted 19-Jan-2015
A nice clean hotel in the centre overlooking the river and castle.
4 out of 5
for Everyone
by A verified travellerfrom London

Well located, by the river

Posted 11-Jan-2015
Pros: The location
Cons: Smoking area/terrace
Location: 5 min walk to bus stations leading to loch ness, nice walk starting at the hotel around the river
This hotel is comfortable, well located and overall very pleasant. Don't expect anything outstanding, but it's definitely a safe choice !
3 out of 5
for Everyone
by A verified traveller

Cheap and Efficient

Posted 09-Jan-2015
Cons: Privacy.
You get what you pay for. Would not recommend the '3 person' room for a couple and a friend as no privacy in the room.
5 out of 5
for Getaway With Friends
by Helen Tabelfrom Guernsey

most invitng

Posted 25-Nov-2014 on Hotels.com
Very good perfect position , wonderful views of castle
5 out of 5
for Couples
by Davidfrom Newton Abbot

Friendly hotel

Posted 20-Nov-2014 on Hotels.com
Comfortable hotel with good service. Room was very clean and well decorated. Breakfast was better than expected and gave plenty of choice. We would stay again if in the area. Close to town centre and