Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Virginia, U.S.A.

Posted 26-Jun-2014
This hotel has a great location in the heart of Inverness. It's in the middle of revamping so it should be an even nicer facility in the future.
4 out of 5
Recommended
by A verified traveller

Stay at St Columba's 8/9 May 2014 (one night)

Posted 11-May-2014 on Hotels.com
Rather too many stairs for comfort (that's me, Janet's husband) and we could have done with twin beds..
2 out of 5
by Carter from London

Basic, seen better days

Posted 06-May-2014
Pros: Pleasant staff at the front desk, lounge overlooking the river and castle.
Cons: The bathroom in my room was in urgent need of an overhaul. Toilets that flush and showers that older (or younger) guests could reasonably turn off.
Location: Very conveniently located. Bang in the middle of town, with views onto the river and castle.
Booked this pretty last minute and without thorough research for a weekend stay in May 2014. I knew this wouldn't be some flashy £400/night London job and I've travelled enough in Europe and the UK to have a basis of comparison. My expectations were not set very high. Some attention has been paid to the bedroom, making it comfortable enough and look okay though the bed squeaked quite a lot. Wifi was easy to use and worked well. But the bathroom was the major disappointment. It seems not to have had anything done to it in 30 years. The toilet didn't flush convincingly even after the hotel staff "repaired" it. I'll spare you the gory details of how I discovered this charming detail. And the shower, while warm enough with sufficient water flow, required an unbelievable amount of force to turn off -- something it's impossible to do with wet hands. If I had arthritis or something I'd have been completely out of luck.
3 out of 5
Recommended
for Everyone
by Andy from South Wales

Good Position Just Off Town Centre

Posted 26-Apr-2014
Pros: The staff especially the bar staff (Martin particularly friendly).
Cons: The Hotel needs decorating and modernising.
Hotel is in a very good position very near to City Centre. The staff were very good especially the bar staff where we had most of our food except for Breakfast which was excellent. The Hotel is showing its age a bit and could do with modernisation throughout. The rooms are o.k, a bit small and need modernising and upgrading. Food in the bar was very good and reasonably priced and the bar staff looked after us very well as did all the other staff we came into contact with. Overall it was convenient for us and suited our purpose for the visit but will need to be modernised in the near future to remain competative.
3 out of 5
Recommended
for Everyone
by j from whitburn

Good value could be great

Posted 22-Apr-2014
Nice clean hotel, bar lovely and modern, Beds very hard, nice sounding food in bar, but didn't live up to our and others expectations! Same with breakfast, hard black pudding, hard potatoe scones. Pity it could easily be sorted.
2 out of 5
Recommended
by Marion nicholson from Cumbernsuld

Been in a better 3 star than this

Posted 21-Mar-2014 on Hotels.com
Our stay at the Columba hotel was just ok , I thought they bordered on being very frugal when it came to room refreshments just enough milk etc for one cup and toiletries for one person to shower . Dinner menu was limited offering not much of a choice . Would not stay again , groupon dealers have a much better deal .
5 out of 5
Recommended
for Everyone
by john from falkirk

very well run, clean, great overall service

Posted 20-Mar-2014
Pros: everything no complaints
Cons: nothing
Location: stunning scenery close by, close to rail station, plenty restaurants in the area
Great experience from start to finish. would highly recommend to anyone. The surrounding areas are stunning. Scenery is out of this world.
3 out of 5
Recommended
by Sales agents from Lanarkshire

Posted 07-Mar-2014 on Hotels.com
This home has no parking facilities, when questioned the receptionist said you have to use the cathedral car park which was at least 500 mtrs away which was no use to us as we were on a business trip.and our cars were full of working samples. She said if we did nt take the room we would still have to pay for it. Also in the morning different receptionist said we had to,contact our booking agent to get our receipt even though we had paid them the night before, when my husband later questioned her about this she admitted giving out the wrong info. Overall the hotel is just ok with attitude at reception being very poor, and far from welcoming. we would not return to this hotel
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 24-Feb-2014 on Hotels.com
4 out of 5
Recommended
by Darren from Leicester

Great location

Posted 22-Feb-2014 on Hotels.com
Excellent value for the 2 nights we stayed. Would stay again.