Ratings based on 684 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom DC

great boutique hotel for couples near Union Square

Posted 26-May-2015
Pros: location, wifi in room, breakfast, helpful staff
Cons: n/a
Location: next to Union Square, 4 blocks from Powell Street station. You could walk to China Town, Financial District. Long hilly walk to Fisherman's Wharf.
I decided to splurge and book us in a boutique hotel in Union Square, and this did not disappoint. The wifi in the room was great and supported streaming, breakfast was good, and so was the complementary wine and snacks each evening. The staff was always very helpful, even holding our bags after checkout until our flight later that day. The location was great, right off Union Square, and about 4 blocks from the Powell Street station. I would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco, CA

Nice hotel in San Francisco

Posted 21-May-2015
Pros: location, free wifi, cheese and wine
Cons: carpet needs cleaning in room
Location: everything is close by
Hotel is convenient and close to everything. Room's are a bit tight, but hotel is complete and nice. Free wifi and small amenities are a plus.
4 out of 5
Recommended
for Couples
by A verified travellerfrom KANAZAWA、JAPAN

ユニオンスクェアーの真ん前、セントフランシスの角曲がって、10秒!!

Posted 12-May-2015
Pros: 清潔さ! 朝食、ワインのサービス! ロケーションの素晴らしさ!!
Cons: シャワーヘッドが可動式ならもっといい
Location: ユニオンスクェアーから3分、ケーブルカー乗り場から1分、周囲には美味しいレストランや、タイ料理屋さん、バーやクラブもあり、楽しみたい人にはぴったり。 マーケットストリートのPOWEL駅にも5分ほど・・
とても便利で、小さいけれど落ち着くホテルです。 簡単な朝食(オムレツは無いけど、茹で卵もあるし、ジュースや美味しいパンやクッキーもあり充分です。) 夕方は美味しいカリフォルニアワインとチーズのサービスがあり楽しめます。 フロントはフレンドリー、部屋も清潔、大ホテルにはないホスピタリティと心地よさがあります。 観光して休むのは充分の広さがあります。
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Stay

Posted 05-May-2015
Pros: Without question the hotel staff and location.
Location: Excellent location, a half block from the cable car track which is a must do while in San Francisco. There are also several great restaurants nearby.
We arrived in San Francisco mid-afternoon and after a long flight we were looking forward to a nice room and a relaxing atmosphere. When we first walked in I had a very concerned feeling that we had booked the wrong hotel for our week stay. It was a very small and vintage lobby. However, the hotel staff proved to be the most friendliest and helpful individuals we have ever encountered. Our room was wonderful with a large sleeping area and a good sized bath. The hotel was very clean and again, the staff was excellent. The Inn at Union Square is and old hotel which has been kept up and proved a great place for our stay. I would highly recommend this hotel to my best friends and anyone looking for a wonderful place to say while in San Francisco!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland, OR

We'll be back.

Posted 04-May-2015
Warm, knowledgeable staff, great location and comfortable accommodations.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ontario

Great hotel. Well located. Friendly staff.

Posted 29-Apr-2015
Location: Excellent location.
We had a great experience here. Location was perfect. Used it as a base to explore San Francisco. Nice breakfast. Felt like staying at home.
5 out of 5
Recommended
for Couples
by A verified traveller

Fantastic Hotel

Posted 28-Apr-2015
Great location, courteous staff and excellent amenities.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Turlock, CA

Extremely Satisfied

Posted 21-Apr-2015
Exactly what I expected, we felt welcome, great staff, the building has character and it is very well located. Would love to spend more time at this hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom No. Cal

Loved it

Posted 19-Apr-2015
Highly recommended, Clean, comfortable, nice ammenities.
3 out of 5
by A verified travellerfrom Pasadena, CA

A basic hotel with good location

Posted 18-Apr-2015
Pros: It's cleanliness and location (see below). Easily accessible WiFi.
Cons: No AC; no matter in April, but, even in SF, on a humid day in August, would the ancient ceiling fan suffice? The single elevator is ancient and slow.
Location: The hotel is off Union Sq., with ample restaurants, high-end shopping choices. Market St., a main transportation corridor, is 4 short blocks away.
This is a very small and basic hotel in an old building, but not offering the extras that the label "boutique" suggests. There're few amenities beyond evening turn-down service, ice machines and an acceptable breakfast: bread and a toaster, bagels, pastry selection, 2 cereals, OJ, fruit, yogurt and cold hard-boiled eggs of slightly dubious freshness. (There's an evening wine period I did not experience.) My room and bathroom were small--fine for single use--and quiet. The single window had an excellent view of a brick wall, which probably helped block street noise. Decor style was old fashioned though materials are quite fresh-looking. There was a four-chair lounge on my floor (and most floors?) with a refrigerator and coffee/hot water. Staff interaction was mainly with the single receptionist in the tiny lobby--pleasant enough. But when I stored luggage upon checkout and, to attend a meeting in suit and tie, and wanted to come back to change into something more comfortable for my flight and to repack my suitcase, they could/would only offer a tiny public restroom. There would be no unmade rooms available for 5 minutes' use, I was told firmly-twice. But in fact, when I returned, staff were obviously still making up rooms after guest departures. Instead of a firm "no" early on, why not have given me an "if available" response? Inflexible and unhelpful.