Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Rome weekender

Posted 02-Mar-2015
Nice hotel good location but thought spa was included in price until we decided to go
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rome

Excellent Hotel with accommodating staff

Posted 24-Feb-2015
Pros: Comfortable surroundings with very attentive staff. The staff were very helpful and nothing was too much trouble.
Cons: Everything experienced was positive. Unfortunately the Spa area was closed for unplanned maintenance which was disappointing.
Location: Hotel is located on the busy Via Veneto. Within close walking distance of Villa Borghese gardens, Trevi Fountain and the Spanish Steps.
Return visit to the hotel and we were not disappointed. The service it provided was as exceptional as our first visit. Despite its location on a very busy road once inside its doors the hotel offered a quiet retreat. From the moment our car arrived we were greeted warmly by all staff. The Rooms provided on both occasions were outstanding. The friendly bar staff were multifunctional making excellent cocktails, providing a comprehensive room service and serving within the Time restaurant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney, Australia

worth the money with great staff and location

Posted 29-Jan-2015
Pros: the convenience of everything, my favorite staff Natalie in the beauty center and illaria lucani
Cons: WiFi connections are not so reliable
Location: many site attractions, fountains, via del corsa, Colosseum
Started as unpleasant experience due to the central heating system and that i could not control my room temperature. Then the acting hotel manager Illaria lucani handled it and turned my experience into unprecedented 5 stars experience. the hotel is close to many attractions and has anything you can imagine. the staff are excellent as well as the ambiance. I highly recommend it to everyone, impressive experience
5 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant hotel with great location

Posted 03-Jan-2015
Hotel was perfect and the staff could not have been more helpful. Location was perfect for walking around Rome and seeing all of the famous sights.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom LDN

Good location close to different attractions

Posted 02-Dec-2014
We stayed at this hotel for three nights Hotel staff were extremely helpful and nice Rooms were very clean but a bit small. There wasnt too much tv channels in English and if you want ti watch movie the charge is €15 per film. Overall it was very good You would not get disappointed
3 out of 5
by A verified travellerfrom new york

Mixed feelings

Posted 17-Nov-2014
Pros: The lobby was nice, the location and the friendly staff.
Cons: The noise level and the cleanliness of the bathroom.
Location: It's very close to the borghese villa and. Or far from the centre of town.
We stayed at the hotel a couple of nights and were pleased with the location. The room was large and the bathroom was spacious but the latter was not carefully cleaned. The hotel staff was very gracious. The doormen couldn't be nicer, the reception desk efficient and friendly and they aimed to please. The only exception to that were the ladies at the help/ information desk. I also found that there was quite a lot of noise but I might have been unlucky with my designated room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and amazing staff.

Posted 15-Nov-2014
I have been to Rome 9 times now and my first time at this property. I will never stay anywhere else other than the JUMEIRAH. Rooms and facilities were superb and the staff from top to bottom was nothing short of perfection.
4 out of 5
Recommended
for Families
by A verified traveller

Good place, Value for money, 5 star in Via Veneto

Posted 15-Nov-2014 on Hotels.com
中東資本が投資して改装したホテル、とのことで、古いくたびれた印象を受けませんでした。 フロントマンもドアマン達もフレンドリー。アメニティーはブルガリ、朝食のバラエティーも豊富です。 我々の部屋は窓からの景観はありませんでしたが、それだけが残念なことでした。 最初に説明してくれたフロントマンの人にTipを渡し損ねたことは申し訳なかったです。 Via Venetoという場所での五つ星体験としては価格は妥当でしょう。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montréal

Manifico !!

Posted 13-Nov-2014
Hôtel bien située, personnel avenant et courtois. Spa magnifique, prenez une chambre avec accès au Spa, ça vaut le coup après de longues journées de marche.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sunderland

Quality hotel in great central area

Posted 28-Oct-2014
3 night stay to see the sights of Rome. Hotel of a very good standard and in walking distance Vatican City