Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Posted 20-Oct-2014
Very poor concierge. The worse in Rome. Rome is a concierge city! Concierges can arrange everything, but in this hotel they are just Internet users. But I can use Internet myself.
5 out of 5
Recommended
for Everyone
by A verified traveller from leeds, england

Fantastic experience.

Posted 13-Sep-2014
Great staff, breakfast was amazing! Also good location for us, walking distance to all attractions - if you like to walk. Fantastic stay!
5 out of 5
Recommended
for Everyone
by John & Penny from London England

Great Hotel Great Staff Great Location

Posted 23-Jun-2014
Wonderful hotel with a great roof terrace lovely to sit and unwind after a day sightseeing. Really quiet and peaceful you would never know you were in the middle of Rome. Staff we're brilliant particularly the staff at the door always ready to greet you with a smile and a ready umbrella ! Breakfast was good with plenty of choice and the snack and Restuarant menu was also good. Would highly recommend this hotel. Thank you for a lovely stay.
5 out of 5
Recommended
for Families
by Dara from US

Excellent hotel

Posted 21-Jun-2014 on Hotels.com
Good location. Room was spacious and clean. Nice lobby for sitting or having a cappuccino. Staff was very pleasant. Only issue was that the concierge did double duty at the spa desk at night which made it difficult to get service in the evenings.
4 out of 5
Recommended
for Everyone
by Jim from QLD , Audtralia

Good location, helpful staff

Posted 07-Jun-2014
Pros: Location, staff
Cons: The second night we stayed they were moving furniture on the roof for hours (setting up for opening of the roof top bar for summer)
Location: Very close to the centre of Rome /Spanish Steps/ shopping
Easy walking to local restaurants recommended by the helpful/friendly staff. Music coming through the air-conditioning duct - but quickly attended to by the staff. Excellent breakfast which was included in the room rate. Very modern clean room with good facilities.
5 out of 5
Recommended
by Jim from From Chicago

5 Stars

Posted 07-Jun-2014 on Hotels.com
Excellent! The staff is very professional.
5 out of 5
Recommended
for Business Travellers
by Mona

This traveller left a rating score only Posted 07-Jun-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by Lorraine from England

Ideal location, wonderful staff

Posted 06-Jun-2014
The courtesy and service of the staff is excellent and the location ideal.
2 out of 5
by A verified traveller from London

Overrated

Posted 30-May-2014
Pros: Doorman
Location: Not a very convenient location,nearby restaurants very average by London standards.
Grotty room for the money,definitely not 5 star,very poor mobile [cell] phone reception
2 out of 5
by A verified traveller

Posted 26-May-2014
This hotel deserves at most 4 stars. We had a lot of miscommunication which led to a number of unpleasant situations.