Ratings based on 346 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lancaster

Outstanding Hotel

Posted 25-Jul-2015
Pros: Everything was first class.
Cons: We wished the air condition was better but then it had been a heat wave and so it was no surprise.
We were so pleased with this hotel. The price was so reasonable and the rooms were first class in every way. 5 star accommodations at 3 star prices.
4 out of 5
Recommended
for Everyone
by A verified traveller from Munchen

Well located hotel

Posted 14-Jul-2015
The hotel is very well located at walking distance from the old city centre. Also the breakfast is really good with many different choices.
Comment from Hotel Management
20-Jul-2015 by Hotelmanagement, Hotel Management
Dear Maria Thank you very much for your wonderful feedback. It is great to read that you enjoyed our central location and our breakfast buffet. We thank you for staying with us and we really look forward to welcoming you back at Crowne Plaza Heidelberg City Centre again. Kind regards. Koren Yueksel. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from 神戸、日本

ハイデルベルク旧市街に近い

Posted 04-Jul-2015
Pros: ホテルのスタッフの対応も良く、部屋もとても綺麗でした。ホテルのアメニティグッズも毎日更新されていました。
Cons: 6月に宿泊しましたが、寒い時に暖房が入らなかったことです。
Location: ハイデルベルク城、ハイデルベルク大学、テオドール橋、哲学の道、ネッカー川クルーズ(古城)
このホテルを選んだ理由は、フランクフルト空港からシャトルバスがホテルに横付けされるため荷物を持っての移動が少ないためでした。非常に便利でした。それに旧市街に近く、観光の拠点としても良く、ハイデルベルク中央駅にも近いのでとても便利で、立地の良いホテルでした。
5 out of 5
Recommended
for Everyone
by A verified traveller from GA

Great hotel, close to city transit

Posted 04-Jul-2015
This hotel is located within one block of the bus and tram stops, and less than ten minutes by foot from the main shopping street. The castle is a thirty-minute walk, but you can easily catch bus 33, which goes to the foot of the funicular. The Heidelberg train station is easily reached via tram 5--an approximate 10-minute ride. The staff are friendly and helpful. The rooms are clean and comfortable. No complaints.
Comment from Hotel Management
06-Jul-2015 by Hotelmanagement, Hotel Management
Dear Julie, Thank you very much for your wonderful review and rating. It is such a pleasure to read that everything was to your satisfaction. We look forward to welcoming you again soon in the Crowne Plaza Heidelberg City Centre. Kind Regards. Koren Yueksel. General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jun-2015
立地条件も良く、空港バスの発着場所にもなっており、とても便利でした。 また機会があったら宿泊したいです。
3 out of 5
by A verified traveller

Schon sehr eingestaubt...

Posted 16-May-2015
Pros: Für die Kinder der Pool!
Cons: Einiges
Location: Zentral
Das Hotel hat seine besten Tage bereits sehr lange hinter sich! Keine guten Gerüche und ein völlig überfüllter Frühstückssaal, wie in der Kaserne. Kaffee schlecht und dem Service würde ein wenig mehr Freundlichkeit gut stehen. Sehr sehr durchschnittlich. Einzig die Lage ist gut, aber 22,- für die Parkmöglichkeit sollte überdacht werden...
Comment from Hotel Management
08-Jun-2015 by Hotelmanagement, Hotel Management
Sehr geehrter Gast, herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hotel zu bewerten. Wir bedauern sehr, dass Sie sich bei uns nicht vollkommen wohl gefuehlt haben und wir Ihre Erwartungen nicht getroffen haben. Wir hoffen, Sie bald wieder bei uns begrueßen zu duerfen, um Sie von der Qualitaet unseres Hauses ueberzeugen zu koennen. Mit freundlichen Grueßen. Koren Yueksel. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Saarbrücken

Hübsches Hotel in Zentrum nähe.

Posted 15-May-2015
Freundliches Personal. Würde jeder zeit wieder dieses Hotel buchen.
Comment from Hotel Management
08-Jun-2015 by Hotelmanagement, Hotel Management
Sehr geehrte(r) Salva, herzlichen Dank für Ihren Besuch und Ihr positives Feedback. Es ist fuer uns das schoenste Kompliment, wenn sich Gaeste bei uns wohl fuehlen und eine angenehme Zeit in Heidelberg hatten. Wir freuen uns Sie bald wieder bei uns begrueßen zu duerfen. Mit freundlichen Grueßen. Koren Yueksel. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel.

Posted 08-May-2015
Pros: It is comfortable and clean,helpful staff.
Cons: There could be a choice at breakfast for just a continental breakfast ,this could be at a cheaper price than the 18 euros flat rate.
Location: The hotel is within walking distance of the old part of Heidelberg and the city centre.
Very good hotel,friendly and competent staff. The room was well equipped and bathroom was clean and efficient. It was good to get bbc 1 and itv1 on the television . It is good to have a safe in the room, we used it. The bed was comfortable and a good size Queen bed. The evening meals were cooked really well.
Comment from Hotel Management
12-May-2015 by silke.scharsach@hdbge.crowneplaza.com, Hotel Management
Dear Traveler Thank you very much for taking the time to write a review on expedia. We are happy to read that you enjoyed the equipment of our hotel room and central location in Heidelberg. Thank you for your positive comments on our staff, which I have forwarded to the team and they were delighted. We really look forward to welcoming you back at Crowne Plaza Heidelberg City Centre. Kind Regards. Koren Yueksel General Manager
4 out of 5
Recommended
for Getaway With Friends
by Michelle

This traveller left a rating score only Posted 01-May-2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by Michelle

This traveller left a rating score only Posted 27-Apr-2015 on Hotels