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The Balkan Jewel Resort, Trademark Collection by Wyndham

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are May, 2024 and June, 2024.
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June 2024

The Balkan Jewel Resort, Trademark Collection by Wyndham

Photo gallery for The Balkan Jewel Resort, Trademark Collection by Wyndham

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property grounds
Luxury Villa, Multiple Beds | Premium bedding, in-room safe, desk, iron/ironing board
Dining
Property grounds

Overview of The Balkan Jewel Resort, Trademark Collection by Wyndham

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is £69
Price available on 12/5/2024

Check out the area

Map
Razlog Valley, Razlog, 2760
  • Popular LocationPirin Golf and Country Club6 min drive
  • Popular LocationBansko Gondola Lift15 min drive
  • Popular LocationBansko Ski Resort19 min drive
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Room options

View all photos for Deluxe Studio, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Studio, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Single Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Single Bed (Attic)

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, 1 Single Bed (Attic)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 1 Single Bed

View all photos for Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Premium bedding, in-room safe, desk, iron/ironing board

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Single Bed

View all photos for Superior Studio, Multiple Beds (Superior Studio)

Premium bedding, in-room safe, desk, iron/ironing board

Superior Studio, Multiple Beds (Superior Studio)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds (Superior Studio)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Studio, Multiple Beds (Superior Studio)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Beds

Luxury Villa, Multiple Beds | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Villa, Multiple Beds

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Single Bed (Attic)

Studio, 1 Single Bed (Attic) | Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 Single Bed (Attic)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Suite, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 Single Bed

View all photos for Family Room, 1 Single Bed

Family Room, 1 Single Bed | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Single Bed

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 5
  • 1 Single Bed

View all photos for Club Studio, 1 Single Bed (Attic)

Premium bedding, in-room safe, desk, iron/ironing board

Club Studio, 1 Single Bed (Attic)

Highlights

Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Suite, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 Single Bed

Highlights

Fireplace
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 Single Bed

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About the area

Razlog

Located in Razlog, The Balkan Jewel Resort, Trademark Collection by Wyndham is next to a golf course and in the mountains. House Museum of Neofit Rilski and Velyanov’s House are local landmarks, and some of the area's activities can be experienced at Bansko Gondola Lift and Bansko Ski Resort. Travelling with kids? Consider SkiBansko by Traventuria and Ski Bansko. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and snowmobiling.
Visit our Razlog travel guideOpens in a new window

What's nearby

  • Pirin Golf and Country Club - 6 min drive
  • Vihren - 14 min drive
  • Bansko Gondola Lift - 15 min drive
  • Bansko Ski Resort - 19 min drive
  • Ski Bansko - 42 min drive

Getting around

  • Sofia (SOF) - 140 min drive

Restaurants

  • Octopus - 20 min walk
  • BOX - 9 min drive
  • Тенекията - 9 min drive
  • Casa di Papi - 10 min drive
  • Papi bar & grill - 10 min drive

About this property

The Balkan Jewel Resort, Trademark Collection by Wyndham

Upscale family-friendly hotel next to a golf course
18 holes of golf, a poolside bar and a terrace are just a few of the amenities provided at The Balkan Jewel Resort, Trademark Collection by Wyndham. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski equipment hire. Treat yourself to a massage, a facial or a body scrub at the on-site spa. Enjoy the gym, as well as activities such as horse riding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • A free local area shuttle, bike hire and a local area shuttle
  • Babysitting (surcharge), a lift and tour/ticket information
  • A computer station, a billiards/pool table and luggage storage
Room features
All 160 rooms offer comforts such as premium bedding, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels and DVD players
  • Kitchenettes, full-sized fridge/freezers and ovens

Languages

Bulgarian, English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 km
  • Area shuttle
  • Free shopping centre shuttle
  • Free ski shuttle
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free supervised activities for children
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Oven
  • Room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
A printed booking confirmation must be presented at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Balkan Jewel
Balkan Jewel Bansko
Balkan Jewel Resort
Balkan Jewel Resort Bansko
Balkan Resort
Balkan Jewel Resort Diamond Resorts Bansko
Balkan Jewel Resort Diamond Resorts
Balkan Jewel Diamond Resorts Bansko
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort Razlog
Balkan Jewel Razlog
Balkan Jewel by Diamond s
Razlog Balkan Jewel Resort and Chalets Aparthotel
Balkan Jewel Resort Chalets Razlog
Balkan Jewel Resort Chalets
Balkan Jewel Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets
Balkan Jewel Resort and Chalets Razlog
Balkan Jewel Chalets
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort
Razlog Balkan Jewel Chalets

Frequently asked questions

Does The Balkan Jewel Resort, Trademark Collection by Wyndham have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at The Balkan Jewel Resort, Trademark Collection by Wyndham?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at The Balkan Jewel Resort, Trademark Collection by Wyndham on 12 May 2024 start from £69.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Balkan Jewel Resort, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Check-in start time: 2 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Balkan Jewel Resort, Trademark Collection by Wyndham located?

Located near the slopes, this Razlog hotel is in the mountains and within 9 mi (15 km) of Paisii Hilendarski Historical Center, Bansko Ski Resort and SkiBansko by Traventuria. Vihren and Museum of Otets Paisii Hilendarski are also within 9 miles (15 km).

The Balkan Jewel Resort, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in enough promoted hotel. Excellent food (breakfast and a la card). Generally, in Bulgaria people working as waiters are not pleasant and this hotel are not exceptional. Big and clean apartments.
Stayed 1 night in Aug 2023

10/10 Excellent

DANIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Atanas

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views from our room. All employees were attentive and professional. Loved the food in the restaurant and the pool was sparkling. Would love to come back again.
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel is very old, the service very poor , almost no one speak English, the bathroom inside the room is very small , and overall I'm not satisfied at all. I stayed for 3 nights and they only fix the beds every day and nothing else , they don't even wash the dishes for 3 days!!!
Stayed 3 nights in Jan 2020

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a weekend ski
Comfortable, clean and everything prepared and heat was turned on before our arrival. It's a comfortable place to stay skiing in Bansko. It's about 20+ minutes from the Gondola and there's free shuttle bus. The hotel food was pretty good and less pricey than the places in town.
Stayed 2 nights in Jan 2018

4/10 Poor

Emmanouil

Liked: Cleanliness, room comfort
Good budget stay at bansko area
nice hotel. pool very small and crowded, no towels or flipflops to use. sauna/hamam not in same building as rooms so people have to walk outside at cold weather to go to rooms. Elevators very slow. Kids place good and spacious lot of toys. location is outside bansko need car. breakfast was ok and personel working very friendly. parking easy. free shuttle bus to gondola. Rooms clean warm and spacious. issues: - very small tv and not plugs to charge phones. I had to find to use plugs of sidebed lamps to get some power - checkout problem with double payment hope to resolve soon. - Fridge was not plugged in when arrived.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Wouldn't recommend it
The Balkan Jewel Resort is located outside the city. It's a 15 minute drive to Bansko with almost nothing in between. So if you don't want to spend your entire time at the resort, you'll have to take a shuttle to the city. The resort is split up into four building, unfortunately they are not connected with an internal walkway. Ergo you have to exit your building to go to the restaurant, the front desk, the gym/massage room/ jacuzzi, etc. Think about that in the winter; you'll have to wear a winter coat just to go for breakfast or pack a bag to go for a massage. We went during the off season. We were in the Amber building of the resort. All the lights in the building were almost always off, so we would have to turn on the lights when we entered/exited the building and our floor. The building was deserted. It's just strange for a hotel. The sole restaurant at the resort isn't very good but it's your only option if you don't want to get out. I regret picking the Balkan Jewel Resort. I strongly recommend picking a hotel in Bansko, around the city center instead.
Stayed 2 nights in Oct 2017

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
Razlog Valley,