Grand Hotel Sofia is possibly the best available for the area. The hotel itself seems a little outdated, sub-par for a 5 Star rating. The rooms are LARGE, clean and spacious, but the beds are hard and the decor is dated. The staff are, for the most part, accommodating but not overly eager to please. The hotel facilities are sufficient but very limited. As we were exploring the area, I was unable to see a nicer hotel.
Traveller from corpus
Located in the heart of Sofia, this luxury hotel is within a 5-minute walk of Slaveykov Square, Ivan Vazov National Theatre …More
We had a great tourist based visit. We hit all the main sites just walking and took 2 day trips to Rila and Plovdv. Recommend Sofia free walking tour to start your stay. Hotel was very comfortable, welcoming, and clean.
Traveller from B
Located in the heart of Sofia, this luxury hotel is within a 5-minute walk of Monument to the Liberating Tsar and National …More
I was very impressed with Melia Grand Hermitage. The hotel offers very good conditions, the rooms are spacios and clean, woderful beds, and big bathrooms. Breakfast was very good and i recommend Level upgrade for the peopole who wanna spend a bit more money for a more luxurios holiday. This hotel has made our stay more enjoyable so it is highly recommneded. All my family loved it!
Situated in Golden Sands, this luxury hotel is 0.4 mi (0.6 km) from Golden Sands Beach and 2.4 mi (3.9 km) from Aladzha …More
"Nice location, further Customer service trainings "
Lovely location. Room is a decent size. However, Krasimira (reception staff) is very rude and has a lot of attitude. She has shown me that the hotel doesn't have regular customer service trainings for her to think she can be so rude to me. She demanded I must show her my passport for her to keep in order for them to check my details. I had given her my driving licence and bank card which I have paid from and told her I'm following the instructions I have been given by Expedia for my stay ( which doesn't even mention passport or I.D) . I have stayed in some of the best 5 star hotels and have never had to show my passport or have been given this type of attitude.
Traveller from london
With direct access to the beach, this Varna hotel is in the city center and within 1 mi (2 km) of Varna Aquarium, Sea Garden …More
we both loved the location at sunny beach. the hotel has lovely reception area and helpful staff. the room we stayed was a suite and although slightly dated décor, it was comfortable, clean and we had kitchen facility which was great for making cups of tea!
We enjoyed having the spa facility at the hotel but did not like the 'hard sell' approach. we felt there was too much pressure to buy products during actual treatments and this spoiled our spa experience, which is supposed to be relaxing!
Despite this ,the hotel a great place to stay.
Traveller from n.ireland
Located in Sunny Beach, this beachfront hotel is in the city center and within 1 mi (2 km) of Action Aquapark and Sunny …More
The hotel itself is indeed above the average standard. The hotel facilities were lovely and we were given a top-floor room with an outstanding view of the city. I would say that the staff were very nice to us, but you could tell they haven't been trained or disciplined how to interact with each other when there are guests around: the bellboy started shouting at other staff for obstructing the elevator whenever he was bringing our luggage up to our room, and the servers were very loudly talking to each other across the restaurant as we were having breakfast. Otherwise, reception staff were very polite and nice to us.
Overall, I loved the one night we spent in Primoretz, the location was fantastic (just next to the Sea Garden and 10 minute walk to the city centre) and I would recommend it. They have high standards, as a hotel should for the money they are charging.
Situated in Bourgas, this luxury hotel is within a 15-minute walk of Sea Gardens and Burgas Beach. Sunny Beach and Sozopol …More
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