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Deluxe Room, 1 King Bed, City View - Recharge your batteries
- 1 king
Deluxe Room, 1 King Bed, Mountain View - Recharge your batteries
- 1 king
Executive Room - Recharge your batteries
- 1 double
Junior Suite, 1 King Bed, City View - Recharge your batteries
- 1 king
Luxurious ski hotel with ski-in/ski-out access
Collect 200 points.*
Simply enter your Nectar card number on the confirmation page. Your points will be credited 30 days after your trip is complete. *Offers may apply
This hotel in Bansko is in the mountains, offering ski-in/ski-out access within minutes of Bansko Ski Resort winter activities such as skiing lessons and ice skating. Area attractions also include Dobrinishte Ski Resort.
With direct access to the slopes, Kempinski Hotel Grand Arena makes guests feel at home with amenities like a full-service spa and an indoor pool.
LCD televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, air conditioning, and climate control.Information missing or incorrect? Tell us!
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Kempinski Hotel Grand Arena helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can enjoy a complimentary breakfast. An Internet point is located on site and high-speed wireless Internet access is complimentary. This luxury hotel also offers a children's club, a health club, and an outdoor tennis court.
- Air-conditioned public areas
- Airport transportation (surcharge)
- 24-hour front desk
- Safe-deposit box at front desk
- Hair salon
- Shopping on site
- Audiovisual equipment
- Banquet facilities
- Barbecue grill(s)
- Beauty services
- Business services
- Coffee/tea in lobby
- Coffee shop or café
- Complimentary newspapers in lobby
- Free breakfast
- Concierge desk
- Currency exchange
- Dry cleaning/laundry service
- Event catering
- Fireplace in lobby
- Full-service health spa
- Gift shops or newsstand
- Health club
- Internet point
- Total number of rooms - 157
- Children's club
- One meeting/conference room
- Rooftop terrace
- Luggage storage
- Laundry facilities
- Number of floors - 5
- Massage - spa treatment room(s)
- Medical assistance available
- Multilingual staff
- Valet parking (surcharge)
- Pool table
- Room service (24 hours)
- Secure covered parking (surcharge)
- Secure outdoor parking (surcharge)
- Area shuttle (surcharge)
- Number of restaurants - 2
- Outdoor tennis court
- Secretarial services
- Security guard
- Ski storage
- Ski-in/ski-out access
- Spa services on site
- Steam room
- Supervised childcare/activities
- Swimming pool - indoor
- Swimming pool - outdoor seasonal
- Television in lobby
- Tour assistance
- Wedding services
- Turkish bath/Hammam in spa
- Free Wi-Fi
- Poolside bar
- Year Built 2005
- Tennis on site
- Number of buildings/towers - 5
Available in all rooms: Free Wi-Fi
Available in some public areas: Free Wi-Fi
Secure covered parking (surcharge), Secure outdoor parking (surcharge), Valet parking (surcharge)
- Room Amenities
- Complimentary newspaper
- Air conditioning
- Blackout drapes/curtains
- Direct-dial phone
- Daily housekeeping
- Extra towels/bedding
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Iron/ironing board (on request)
- In-room safe
- Cable TV service
- Climate control
- In-room massage available
- Turndown service
- In-room childcare (surcharge)
- Rollaway/extra beds available
- Cribs/infant beds available
- Free Wi-Fi
- Pillow menu
- LCD TV
A complimentary breakfast is offered.
Gallery Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Come Prima Restaurant - Overlooking the pool and garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Sushi Bar and Teppanyaki - This restaurant specializes in sushi and serves dinner only. Reservations are required.
24-hour room service is available.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a steam room.
Guests under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Skiing - downhill nearby
- Snowboarding nearby
- Snowmobiling nearby
- Ice skating nearby
- Snowshoeing nearby
- Rafting nearby
- Rowing or canoeing nearby
- Running track/path nearby
- Mountain biking nearby
- Golf - driving range nearby
- Horse riding/rental nearby
- Hunting nearby
- Playground nearby
- Skiing - alpine nearby
- Safari nearby
- Aerobics on site
- Bicycle rentals on site
- Hiking/biking trails on site
- Swimming on site
- Table tennis on site
- Tennis on site
- Bowling alley nearby
- Fishing nearby
- Golf lessons available nearby
- Ecotours nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
Kempinski The SPA has 12 treatment rooms. Services include Thai massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.
Guests under 16 years old are not allowed in the spa.
- Thai massage
- Number of treatment rooms 12
- Manicures and pedicures
- Body scrubs
- Aromatherapy treatments
- Minimum age to access spa is 16
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Policies & Fees
Check-in time starts at 3 PM
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 10
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Christmas Eve (24 December) Gala Dinner per adult: EUR 50
- Christmas Eve (24 December) Gala Dinner per child: EUR 25 (from 6 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: EUR 105
- New Year's Eve (31 December) Gala Dinner per child: EUR 52.5 (from 6 to 12 years old)
- A tax is imposed by the city: EUR 0.67 per person, per night. This tax does not apply to children under 6 years of age.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Valet parking fee: EUR 10 per day
- Pet fee: EUR 20 per night plus EUR 25 one-time cleaning
- Additional Details
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.
Awards & Affiliations
- The property is a member of the Leading Hotels of the World.