Loved my stay, usually do not write reviews but decided to leave a mark this time. Service - great, special thanks to Ivan and Carolina for accommodating my requests. Wi-fi - great, available across the whole property. Food - usual mexican one, always smth to find. Beach and areas - well maintained. The issue in this hotel is with A/Cs. They are so dated that never work, neither in rooms nor in common areas, you can not hide from the heat. Buildings have 3 levels, ground floors have AC working but the rooms have crazy smell of mold, we had to change it, with Ivan’s ( blond guy at the front desk, very nice to chat with and always eager to help or improve customer experience, THANKS A TON!)help moved to the 3rd floor which is much drier but A/C works very poorly, so, the nights were sweaty in unpleasant way. On the good side, the hotel does go through renovation, as concludes , should get a perfect score from me.

The guest, the staff and the vibe of the resort are wonderful!!

It’s a very nice property with a excellent staff and service.