Lady on reception very friendly but couldn't find my expedia booking. Hotel manager said I could go to their other hotel and pay extra for a room or take the smallest room in this hotel for a slight reduction. Being late in the day i decided to stay and take the small room for a slight discount. The room was the width of the door! Terrible and for their mistake I should never have had to pay for my nights stay.
Great sized room for a family four. Large shower room with all the toiletries you need, including toothbrushes and toothpaste! Plenty of variety for breakfast so something for everyone. Staff extremely helpful and friendly. Do as we did and get a map from reception and see the city on foot. We got to see so much more that the usual bus tour!
SM from England
An oasis of peace and tranquillity in the center of Genoa, the BEST WESTERN City Hotel enjoys an excellent location only a …More
Palazzo Cicala is a beautiful of palazzo with a lot of charm and character. The staff is very approachable & multilingual. They were willing to make several calls on my behalf when the train service, and therefore my travel plan, was interuppted due to heavy rains.
Enjoyed having breakfast while looking out onto Piazza San Lorenzo. One drawback was that my room's wifi connection did not work due to the very thick walls blocking the signal. However, there was a strong wifi connection in the lobby.
Another drawback is that with the old windows - you can hear some street noise in the rooms at night time. Didn't bother me after the first night.
Traveller from Boston, MA
Situated in Genoa?s pulsating and hip central district, amidst creative and chic fashion shops, art galleries and a myriad of …More
Traveled with our 3 year old, kids got to stay in bunk beds and were treated like special little citizens. Perfect location, you can walk to all the highlights within minutes. Staff is so warm and were diligent about everything. Best bed of our vacation.
The BEST WESTERN Hotel Metropoli is located only few steps away from Via Garibaldi, the ancient Via Aureate recently included …More
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