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Best Western Plus City Hotel

Photo gallery for Best Western Plus City Hotel

Featured image
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Best Western Plus City Hotel

Best Western Plus City Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Via San Sebastiano 6, Genoa, GE, 16123

Explore the area

  • Popular LocationOld Port10 min walk
  • Popular LocationThe Bigo Lift (Il Bigo)11 min walk
  • Popular LocationGenoa Port Center14 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)10 min drive

Choose dates to view prices

About this area

Genoa

Located in Genoa, Best Western Plus City Hotel is near a metro station and near the beach. Piazza de Ferrari and Palazzo Ducale are notable landmarks, and if an activity is on the agenda, visit Old Port. Museo Civico di Storia Naturale di Genova and Galata Maritime Museum are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Teatro Carlo Felice - 2 min walk
  • Museum of the Ligurian Art Academy (Accademia Ligustica di Belle Arti) - 3 min walk
  • Old Port - 10 min walk
  • The Bigo Lift (Il Bigo) - 11 min walk
  • Genoa Port Center - 14 min walk

Restaurants

  • PESCIOLINO — 1 min walk
  • Mangini - 3 min walk
  • Bella Bu - 3 min walk
  • Jaa Nù take away - 4 min walk
  • Il Mugugno - 4 min walk

Getting around

  • Genoa Genova Brignole Station - 14 min walk
  • Genoa (GOA-Cristoforo Colombo) - 10 min drive

About this property

Best Western Plus City Hotel

4-star Genoa hotel in Genoa Historical Centre, walk to Old Port
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. All 64 soundproofed rooms feature free WiFi and DVD players. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Best Western Plus City Hotel offers 64 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Best Western Plus City hotel Spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 8 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian

Business services

  • 24-hour business centre

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per stay
1 per room (up to 22 lbs/10 kg)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 8 for adults and EUR 8 for children (approximately)
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number CITR 010025-ALB-0044

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 266 out of 485 reviews
5 - Excellent 55%
Rating 4 - Good. 172 out of 485 reviews
4 - Good 35%
Rating 3 - Okay. 35 out of 485 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 485 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 485 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to cafes and restaurants.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
All great only disappointed about lack of info
All nice and great, close to try center and clean. Room was a bit to small and so sad the gym was closed since that’s why I took the hotel. Understand it’s COVID but needs to be written on booking and not to be found out after. Service great and really nice lunch.
Stayed 1 night in Aug 2021

5/5 Excellent

Stayed 2 nights in Jul 2021

2/5 Poor

Travelled with group
Unfortunately due to the situation with COVID-19 spread all over world, as well as due to the fact that the borders are closed and the flights have been suspended, we could not visit your hotel. We thought that the border would be opened and we would be able to travel to Genoa, but unfortunately it does not work out. We still waiting to return us paid money for Best Western Plus City Hotel.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - lovely sized room with large bed and good sized bathroom. Excellent breakfast buffet. Only problem was not being able to buy any drinks during the afternoon when the restaurant was closed.
Stayed 3 nights in Oct 2019