expedia

Photo gallery

Featured image
Terrace/patio
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.4 out of 5 Excellent
462 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationTeatro Carlo Felice2 min walk
Popular LocationPiazza de Ferrari4 min walk
Popular LocationDoge's Palace4 min walk
AirportGenoa (GOA-Cristoforo Colombo)20 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)
  • Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsJunior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)
  • Comfort Room, 1 Single Bed, Non Smoking

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsComfort Room, 1 Single Bed, Non Smoking
  • Comfort Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsComfort Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Single Bunk Bed
    More detailsFamily Room, Multiple Beds, Non Smoking
  • Junior Suite, Multiple Beds, Non Smoking, City View

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Single Bunk Bed
    More detailsJunior Suite, Multiple Beds, Non Smoking, City View

About this area

Genoa

Located in Genoa, Best Western Plus City Hotel is near a metro station and near the beach. Piazza de Ferrari and Palazzo Ducale are notable landmarks, and if an activity is on the agenda, visit Old Port. Check out an event or a game at Luigi Ferraris Stadium, and consider making time for Aquarium of Genoa, a top attraction not to be missed. Our guests appreciate the hotel's central location.

Visit our Genoa travel guide
Map
Popular Location

What's nearby

  • Teatro Carlo Felice - 2 min walk
  • Via Garibaldi - 2 min walk
  • Piazza de Ferrari - 4 min walk
  • Palazzo Rosso - 4 min walk
  • Doge's Palace - 4 min walk

Getting around

  • Genoa Genova Brignole Station - 14 min walk
  • Genoa (GOA-Cristoforo Colombo) - 20 min drive

Restaurants

  • PESCIOLINO — 1 min walk
  • Muà - 1 min walk
  • Trattoria Da Maria - 1 min walk
  • Cabotina - 1 min walk
  • Britannia Pub - 2 min walk

About this property

Best Western Plus City Hotel

4-star Genoa hotel in Genoa Historical Centre, walk to Old Port
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 64 soundproofed rooms feature free WiFi and sofa beds. TVs with cable channels and DVD players provide a bit of entertainment, and guests will also find comforts such as premium bedding and pillow menus.
Best Western Plus City Hotel offers 64 forms of accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Best Western Plus City hotel Spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 30 per day
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 8 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • Dry-cleaning service
  • DVD player
  • Laundry facilities
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • English
  • French
  • Italian

Business services

  • 24-hour business centre

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Linens
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per stay
1 per room (up to 22 lb/10 kg)
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 8 for adults and EUR 8 for children (approximately)
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number CITR 010025-ALB-0044

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa

Property is also known as

Best Western City Hotel Genoa
Best Western City Genoa
Genoa Best Western
Best Western Genoa
Best Western Plus City Hotel Genoa
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus City Hotel and receive a full refund?
Yes, Best Western Plus City Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus City Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus City Hotel?
As of 13 Aug 2020, prices found for a 1-night stay for 2 adults at Best Western Plus City Hotel on 19 Aug 2020 start from £86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 15 per accommodation, per stay.
How much is parking at Best Western Plus City Hotel?
Valet parking is available for EUR 30 per day. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at Best Western Plus City Hotel?
Checkout is at noon.
Where is Best Western Plus City Hotel located?
Located in Genoa Historical Centre, this spa hotel is within a 5-minute walk of Teatro Carlo Felice and Piazza de Ferrari. Palazzo Ducale and Old Port are also within 10 minutes. Genoa Genova Brignole Station is 14 minutes by foot and Genoa Piazza Principe Station is 18 minutes.

Guest reviews

Overall score and ratings for Best Western Plus City Hotel

4.4
Excellent
462 reviews
5 - Excellent
257
4 - Good
162
3 - Okay
33
2 - Mediocre
7
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.4
Property condition
2.0 out of 5 Poor

    Unfortunately due to the situation with COVID-19 spread all over world, as well as due to the fact that the borders are closed and the flights have been suspended, we could not visit your hotel. We thought that the border would be opened and we would be able to travel to Genoa, but unfortunately it does not work out. We still waiting to return us paid money for Best Western Plus City Hotel.

    Stayed 1 night in Jul 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent hotel - lovely sized room with large bed and good sized bathroom. Excellent breakfast buffet. Only problem was not being able to buy any drinks during the afternoon when the restaurant was closed.

    Stayed 3 nights in Oct 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, amenities

    The room was fabulous. Super size and loads of space to relax and unwind in. Cannot fault it for anything except the bathroom. The facilities were again great in there but as a larger person there was simply no way I could fit through the narrow gap in the door to get in the shower. Perhaps a tight squeeze at best but it wasn’t worth the risk of getting stuck. Aside from that flaw it was perfect.

    Stayed 1 night in Oct 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It is in a really good location. We only had one full day and some of the sights are with in walking distance (Garibaldi Street, Teatro, shopping). And it is with in 5 minutes of a metro station.

    Stayed 2 nights in Oct 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location, shower quite small in the room we were allocated.

    Stayed 4 nights in Oct 2019
    https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
      https://www.expediagroup.com