10/10 Excellent
GEORGE
Travelled with partner
19 Dec 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 31/2 wks in Italy celebrating our 50th anniversary. Before I retired, we always vacationed in 5 star hotels, “paid” for with “points” from business travel. However, a car trip thru Europe, over 50 years ago, in which we stayed in 3 star hotels and hostels was our most memorable vacation. Although we had become accustomed to 5 star hotels, a week at a 5 star hotel cost more than spending 25 days driving thru Italy, staying at 10 different 3 star hotels, We chose the latter. It was a great decision. All ten hotels were more than satisfactory; and NeapolitanTrips is our favourite. Ironically, we had almost cancelled our reservation, after reading some of the reviews, which I suspect were all written by the same person(s); and were thoroughly disingenuous. Facts: The front desk is on fire 3rd floor, where check-in for both the hotel and a hostel is located. All of the hotel rooms are on the 5th floor and all of the hostel’s rooms are on the 1st and/or 2nd floor. There are 2 working elevators; hotel rooms are virtually soundproof; and everything is exactly as advertised. Bar and dining are on the 3rd floor and; guests of the hostel, who were young, very friendly and polite, made up the majority of the bar’s customers. We enjoyed watching young people having fun; but anyone who wants to avoid them can do so by staying out of the bar. NeopolitanTrip’s staff; and especially the folks at the front desk were extraordinarily helpful, knowledgeable and congenial.