We thoroughly enjoyed our two night stay at the Palazzo Caracciolo Napoli. The hotel staff was professional and very helpful. The room was large, well furnished, and very comfortable. The bathroom had a double sink and ample counter space. Breakfast was tasty, although a bit pricey.
Karen from Petaluma, CA
The Palazzo Caracciolo is part of the M brand: a superior quality collection under the MGallery umbrella, not present in …More
Hotel was very central and 5 minutes by cab from Train Station. Very welcoming hotel reception Barbara was helpful with where to get great Napoli pizza at the odd time in afternoon. She even called to our Pompeii/Amalfi Coast to confirm tour bus pickup location & showed us how to walk there.
We have stayed in this hotel twice for quite long periods of time. The main asset of the hotel are the staff who are very hard working professionals and very friendly people. They really make you feel at home there. The hotel is in the old centre of Naples close to many cultural places of interest and right in the epicentre of Neapolitan life.
The hotel was beautiful - the saying goes "never judge a book by its cover" this is what this hotel is all about. Though the hotel is situated at a busy central area, the staff are friendly, even the visitors are friendly, the rooms are clean, there was nothing negative about this hotel. We are planning our next visit to Naples and we have already chosen the hotel - "UNA HOTEL"
Great location, can not get any closer to the central train station. Room was clean and quiet. Large breakfast. Staff speaks English. Called us a cab to the airport immediately after request made. Stayed there 6 nights, Sep 28 to Oct 3, 2014.
Don't let first impression of the area put you off, this hotel is safe, comfortable and the staff are very friendly and helpful. The hotel is unique and atmospheric - makes a pleasant change from the standard issue four star corporate boxes.
Not the best area of Naples to stay (if there is a good one) but Garibaldi train station is literally around the corner so great for arriving back to the hotel in the dark which we did several times. The hotel staff are extremely helpful and friendly and nothing is too much trouble. A large selection of food for breakfast was on offer and I would definitely stay there again if I visited that area of Italy
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