Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London, England

Excellent Hotel

Posted 26-Jul-2014
Pros: Staff attitude, cleanliness, free airport pick up and drop off, accommodation standards and service.
Cons: Nothing
Location: Always only in transit.
Have stayed many times at the Orchid when in transit. The hotel experience every time always the same, EXCELLENT. Always complimentary pick up from Domestic airport and complimentary drop off at International airport, never have had to wait for the pick up. Hotel staff are always friendly and helpful, the hotel is spotlessly clean and the rooms are spacious, very comfortable, also spotlessly clean with extremely modern bathrooms and fittings. This hotel is excellent value for money, it offers luxury accommodation far cheaper than other luxury hotels in the airport vicinity very few of which offer complimentary pick up. Would recommend this hotel and will always continue using it.
4 out of 5
Recommended
for Everyone
by Tina from Boston

Peaceful Hotel with finger-licking cuisine

Posted 15-May-2014
Pros: I like the Full length mirrored vestibule. Its very well designed.
Location: The ALPHA 1, 2, 3, 4 (The custom seized shops) are just about 7 minutes from the hotel and are very popular with tourists and local residents too!
The first time I was given a room, where I found out the sheets weren't clean. However, I was given another room within seconds with personal apology from the staff. The Rooms are very spacious with beautiful ambience. Soundproof-ness provides a peaceful ambience for work, leisure, pleasure...... you name it you have it! This is exactly when I decided to stay at the hotel in my 2nd visit to Mumbai, this time for a longer stay! My 5 nights stay turned pretty comfortable and serene. The Executive rooms are very spacious and fabulously comfortable with a touch of royal feel!! I like the Full length mirrored vestibule. Its very well designed. Reception staff; ever smiling and helpful. Duty managers; very professional and go out of their way! Housekeeping staff; very amicable and polite! Bell desk; very smart staff and professional! In-room dining; Wide range and very tasty. Rooftop bar and restaurant; amazing view and great cuisine. Swimming pool on the rooftop is quite small though and not worth a dip, however, who wants to swim! Overall I would recommend this hotel to all my friends and wpuld like to stay there more often!
4 out of 5
Recommended
for Business Travellers
by siraj haq from chennai, India

convenient location

Posted 10-May-2014 on Hotels.com
The Orchid Hotel is conveniently located at a walking distance from the Domestic terminal. The Hotel is a little old but it is ok. The breakfast is very highly priced. The rooms and the bathrooms are clean and good. The taxis right outside the Hotel tend to charge you exorbitantly. A good hotel would recommend to people.
3 out of 5
by A verified traveller

ok stay for few hours

Posted 26-Apr-2014
Pros: near to airport
I stayed at this hotel for few hours as I had international flight late night. Overall hotel is clean, staff is helpful but little nosy as ask personal questions about my stay and journey. Expedia confirmed hotel room as non-smoking but hotel gave me smoking room and lied to me that its non-smoking room. I would not stay again here and will try other options near airport. overrated for the price.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 25-Apr-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Vinayak from Pune

Central location

Posted 23-Apr-2014 on Hotels.com
Comfortable hotel and ideal location for Business visitors to travel central Mumbai and all suburbs of mumbai
5 out of 5
Recommended
for Everyone
by A verified traveller

Very courteous staff. Very caring and thoughtful.

Posted 16-Apr-2014
We enjoyed our stay at The Orchid. The price per night that we got in expedia was pretty good. Rooms are clean. Staff is very helpful. Services in general are very good
4 out of 5
Recommended
for Everyone
by A verified traveller

value for money

Posted 02-Apr-2014
Pros: value for money; free pick up drop off
Cons: horrible exp at restaurant Grill (no grill but baking)
overall good... booked via internet at the Domestic Airport as some other hotels e.g., Hyatt was too expensive over phone. Courtesy shuttle and very nearby air ports. Their Grill on Top, horrible. If same price, I will stay again.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 01-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by FA from Boston USA

Nice hotel close to airport

Posted 30-Mar-2014
Excellent accommodation close to airport. Reasonable rates for the high quality offered.