Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Tina from Boston

Peaceful Hotel with finger-licking cuisine

Posted 15-May-2014
Pros: I like the Full length mirrored vestibule. Its very well designed.
Location: The ALPHA 1, 2, 3, 4 (The custom seized shops) are just about 7 minutes from the hotel and are very popular with tourists and local residents too!
The first time I was given a room, where I found out the sheets weren't clean. However, I was given another room within seconds with personal apology from the staff. The Rooms are very spacious with beautiful ambience. Soundproof-ness provides a peaceful ambience for work, leisure, pleasure...... you name it you have it! This is exactly when I decided to stay at the hotel in my 2nd visit to Mumbai, this time for a longer stay! My 5 nights stay turned pretty comfortable and serene. The Executive rooms are very spacious and fabulously comfortable with a touch of royal feel!! I like the Full length mirrored vestibule. Its very well designed. Reception staff; ever smiling and helpful. Duty managers; very professional and go out of their way! Housekeeping staff; very amicable and polite! Bell desk; very smart staff and professional! In-room dining; Wide range and very tasty. Rooftop bar and restaurant; amazing view and great cuisine. Swimming pool on the rooftop is quite small though and not worth a dip, however, who wants to swim! Overall I would recommend this hotel to all my friends and wpuld like to stay there more often!
3 out of 5
by A verified traveller

ok stay for few hours

Posted 26-Apr-2014
Pros: near to airport
I stayed at this hotel for few hours as I had international flight late night. Overall hotel is clean, staff is helpful but little nosy as ask personal questions about my stay and journey. Expedia confirmed hotel room as non-smoking but hotel gave me smoking room and lied to me that its non-smoking room. I would not stay again here and will try other options near airport. overrated for the price.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very courteous staff. Very caring and thoughtful.

Posted 16-Apr-2014
We enjoyed our stay at The Orchid. The price per night that we got in expedia was pretty good. Rooms are clean. Staff is very helpful. Services in general are very good
4 out of 5
Recommended
for Everyone
by A verified traveller

value for money

Posted 02-Apr-2014
Pros: value for money; free pick up drop off
Cons: horrible exp at restaurant Grill (no grill but baking)
overall good... booked via internet at the Domestic Airport as some other hotels e.g., Hyatt was too expensive over phone. Courtesy shuttle and very nearby air ports. Their Grill on Top, horrible. If same price, I will stay again.
5 out of 5
Recommended
for Everyone
by FA from Boston USA

Nice hotel close to airport

Posted 30-Mar-2014
Excellent accommodation close to airport. Reasonable rates for the high quality offered.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

CONVENIENCE

Posted 24-Mar-2014
Cons: The view of the airstrip at the rear is great but the dilapidated building adjacent to the hotel is an eye-sore !
Most conveniently located and with all the creature comforts that one might need from a hotel next to the airport......and all at a very affordable price.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect , cozy and comfortable

Posted 18-Feb-2014
Pros: Pool at the roof top
Cons: Perfect
Location: All great
Fantastic , all near by was available and is situated in the high way so very easy to go any where on western line in Mumbai
4 out of 5
Recommended
for Everyone
by Rtd. Ex. Direct from Nanavati

We enjoyed our stay. Comfort level was vary good.

Posted 13-Feb-2014
We returned from foreign tour. We had s comfortable stay Both pick up & drop facility wsd on time made our stay esdy.
4 out of 5
Recommended
for Everyone
by Vishal from Portland

Comfortable stay

Posted 08-Feb-2014
Pros: Rooms and food
Cons: Internet was slow.
Stay was good. Happy with the hotel. Dining is also good.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Israel

nice hotel, near the Domestic Airport in Mumbai

Posted 26-Jan-2014
Pros: location is excellent. staff is good and responsive
Cons: business center
Location: i just came for business and did not have time to go anywhere.
Nice hotel, very convinient location near the domestic terminal in Mumbai. the location is good when you're in a business trip and also traveling with domestic flights. the business center is poor and in order to have a meeting one must book a meeting room (and pay extra).