Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller


Posted 18-Jan-2015
Dirty rooms, tv keeps going out, bad front desk. Never again.
5 out of 5
for Everyone
by A verified travellerfrom Visakhapatnam, India

Good hotel close to Airport

Posted 13-Jan-2015
Pros: Pretty and close to the irport.
Cons: Food and services were overpriced.
Location: Ideal for airport and US consulate.
Hotel is maintained well and looks beautiful. Food and travel service were more expensive than I thought, the room was a good deal. The staff were very courteous, treated guests well and helpful.
3 out of 5
for Everyone
by A verified traveller

No it's not close to bech

Posted 10-Jan-2015
Hotel reception is very poor. And food are very costlee
5 out of 5
for Business Travellers
by A verified travellerfrom london

Very close to domestic airport. Good breakfast.

Posted 07-Jan-2015
Pros: Very near airport
Cons: Room cleaning staff need retraining.
Location: Location near airport so everything else is far out.we hired a taxi outside and did all our shopping easily.
I was picked up from airport and within five minutes was at hotel with a very smooth checking and in the room.we landed at 11.05am and were in the room at 12.35pm. Great. The staff are very polite and helpful with any problems. The guest relations went out of their way to help us. Everything went very well at this hotel. My only concern is slow response from reservations desk when calling from room. Room cleaning needs improvement.
2 out of 5
by A verified travellerfrom San Francisco

Dated hotel close to the Mumbai airport

Posted 17-Dec-2014
Pros: nothing
Cons: food options
Location: The airport. Nothing else
Its adjacent to the Mumbai airport, so if you just need a sleep before catching another flight, its ok - but overpriced. Its dated and the rooms small like too much perfume, The food options are limited, overly expensive and not very good.
2 out of 5
by A verified travellerfrom n

Mediocre hotel

Posted 15-Dec-2014
Check in was very arduous. No list of guests to be checked in that day. Was received at airport but waited 20 min for the hotel to send a car. Needs a lot of work as it is a bit run down. Room was upgraded to club and was nice. Staff rather lazy. The grill on rooftop is really expensive but has good views of runway and airport . Definitely not 5 star. Internet only for one device- so pick one before u login. Food expensive. Choose a cheaper 3 star hotel in that area for good value for money.
2 out of 5
by A verified travellerfrom Mumbai

Hausser le ton pour avoir une chambre calme

Posted 08-Dec-2014
Pros: placement près de l'aéroport. Dans mon cas c'était un avantage.
Cons: Insonoriser les chambre proche du restaurant ouvert 24/24
En arrivant à l'hotel vers 1h00, pas de souci, on me donne la chambre 303 et on me dit d'appeler le 3999 depuis la chambre pour avoir un code WiFi. La chambre est très proche du restaurant ouvert 24/24. Elle est d'un standing moyen avec des finitions qui commencent à se degrader serieusement. Il y a bcp de bruit et je demande à changer de chambre. Il était 2h00 du matin. Après avoir appelé 5 fois à la fois pour internet et le changement de chambre sans obtenir ni l'un ni l'autre, Fatigué, je decide de déscendre à la reception. On me change de chambre et on me promet un code WiFi rapidement. La changement se passe bien j'ai une chambre mieux placée et propre par contre toujours pas de WiFi. A 2:45 du matin on m'appel pour me donner le code WiFi. Il fonctionne, je peux enfin me reposer... J'ai été déçu par la réactivité du personnel, le placement de la chambre et le bruit.
4 out of 5
for Everyone
by A verified travellerfrom Oregon, USA

Very nice hotel near domestic airport

Posted 07-Dec-2014
Location: One of the closest hotels to the DOMESTIC airport.
Very nice hotel, its best asset is location. Laundry fees are excessive, however. Tarriff is variable according to number of guests. I saved by breaking my reservation into two separate reservations so I could take advantage of a "low" day.
4 out of 5
for Everyone
by A verified travellerfrom Oregon, USA

close to the domestic airport

Posted 03-Dec-2014
Pros: Location and free airport pickup/delivery.
Cons: The sign board at the airport greeting area could be improved. Larger and more colorful.
I have stayed at this hotel a few times. Consistently good. Rates are quite variable, however. I hadto stay two nights and made two separate reservations to get one day at a lower rate.
5 out of 5
for Business Travellers
by A verified traveller

Nice and clean rooms with runway view

Posted 09-Nov-2014
Pros: hospitality
We stayed for single night and i requested to change room and they change for us. It was clean room with runway view of domestic airport in santacruz.