Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom London

Close to airport, great business hotel

Posted 21-Apr-2015
Pros: Location and service.
Cons: Faster check out.
Location: Did not get to spend much time in mumbai to explore
Complimentary no fuzz airport pick up and drop. Exceptional bathroom cleanliness (although small). The shower water pressure was awesome! Air conditioning was top notch. Whoever is maintaining the A/C needs to be applauded. Great Indian complimentary breakfast buffet. Nothing to complain. Great staff and service. Well priced rooms. Wish them well!
1 out of 5
by A verified travellerfrom CALIFORNIA

HORRIBLE PLACE TO STAY

Posted 31-Mar-2015
Pros: NOTHING AT ALL.
Cons: EVERYTHING NEEDS TO BE IMPROVED.
Location: HORRIBLE LOCATION. NEVER STAY HERE
THEY CHARGED ME EXTRA AT THE HOTEL...SERVICE WAS HORRIBLE AND HOTEL IS REALLY DIRTY...CUSTOMER SERVICE IS NEGATIVE....NEVER STAY AT THIS HOTEL EVER....IT IS A TOTAL WASTE. BAD LOCATION.
1 out of 5
by A verified travellerfrom minnesota usa

Late pickup from airport ... made us wait for 1 hr

Posted 19-Mar-2015
Pickup was very late .. made us wait for 1 hour in airport. While we arrived at reception the account manager started tantrum that expedia didnt pay them.. so i had to run the payment again On my intl credit card
4 out of 5
Recommended
for Everyone
by A verified traveller

Won me over

Posted 13-Mar-2015
Neighborhood a bit scary (but safe) and I was apprehensive upon arrival--- but the staff is outstanding, restaurant excellent and airport pickup/drop off just fine, so for the price, is well worth it. Close to int'l airport which made for easy connects. No hair dryer in room but the brought one up.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom UAE

Hotel Stay for 9 Nights

Posted 22-Feb-2015
Pros: Front Office Staff - Shankar & Akshay
Cons: F&B Service Standards. The Service Standards followed by the F&B Staff are Horrible!!!
Location: Mall, Movie Theater, Restaurants, Hang Out Zones
Most of it was fine. The Front Desk Staff was very cooperative & friendly. Although, the Rooms Service was quite a disappointment as the operator was very rude at times and did not respond properly. Moreover, the calls for placing the orders were disconnected on the face even before the order was completed. The things as small as Ice Cubes are charged as well, and also there is no consistency as one day I was told that the ice was priced at INR 50++ and the second day I was told the price of the same is INR 60++, & when I rechecked, the person on the Room Service Operator insisted that the prices are revised. Later on, they checked for the same again and came back with the pricing of INR 50++. Additionally, there are only 2 small bottles that are provided in the Room Amenities on the daily basis & if we ask for the additional ones, they directly refuse saying that you have already got 2 for the day and you cannot get more of the same.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 17-Feb-2015
Pros: De ligging dicht bij de luchthavens
Even we had a delay the man of the hotel for the tranfer to the hotel was still waiting for us. Thank you. The checkin was quick and the room clean and nice. We had a good stay at the hotel. The next morning they also arranged the transfer to the domestic terminal. We had a very good experience here.
4 out of 5
Recommended
for Families
by A verified travellerfrom Garland, TX

Boutique Hotel hidden in middle of town.

Posted 01-Feb-2015
Pros: Hidden Gem means not as busy. Friendly staff.
Cons: More windows. House keeping manager needs to keep up with quality of rooms before guest arrive in rooms.
Location: Shopping
We stayed here for a night for a quick Mumbai Trip with the family. The hotel had free airport shuttle service that came in handy with all the luggage that we had. The staff were extremely friendly, courteous, and helpful especially Akshay Kaul. He gave us suggestions for shopping, site seeing, and even spa treatment. I would recommend this hotel to everyone.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Nice n awesome

Posted 21-Jan-2015
Evverything was wel organized... breakfast as well after hour
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 20-Jan-2015 on Hotels.com
5 out of 5
Recommended
for Families
by GIRISHfrom Reading

enjoyable stay at Aster Oriental

Posted 14-Jan-2015 on Hotels.com
Enjoyed stay. Good food at very reasonable prices. Good staff. The stay was uneventful as all parts of hotel stay was worked well