Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom Edmonton, Canada

Excellent hotel close to Mumbai airport

Posted 15-Dec-2014
Pros: Many factors: - Close to Mumbai airport, - Complimentary shuttle, wi-fi and breakfast - Friendly and helpful staff
Location: There are many shops close by. However, we did not explore much since we were in transit to other places.
The hotel had sent a pick-up shuttle well in time for our arriving flight. The driver was waiting with a placard bearing our names. The hotel staff was extremely friendly and went out of the way to make our stay comfortable. The complimentary breakfast was good, sumptuous with a range of choices. Complimentary wi-fi connection was very useful.
1 out of 5
by A verified travellerfrom London

the hotel was terrible...

Posted 09-Dec-2014
Pros: nothing
Cons: everything. they need a proper inspection
Location: fish market.
I had a terrible experience with this hotel, we stayed there twice in this thrip of 20 days to India. the bathroom was full of mould, i had to have showers at relatives houses. The wifi would often cut off, and the breakfast was poorly cooked. there is no room view from the hotel, because if u open the curtains you can see into someone else from room. our room was located near where the cleaner dump all the dirty stuff. I would go with it. I will be making an official complaints as hotels like this shouldn't exist. also its right next to the fish markets and nothing in the local area, you would have to get taxis or rickshaws every where. please pay little bit more and stay somewhere good.
5 out of 5
for Everyone
by A verified travellerfrom Chester UK

Good Convenient Hotel, inexpensive.

Posted 02-Dec-2014
Pros: Friendly and welcoming.
Cons: None
Location: Easy drive to and from the airport. Shops and markets opposite, and an easy walk up and down the road.
Met on arrival in Domestic Terminal by courtesy car, as planned. Hotel staff polite and friendly. Rooms could be a little small for some people, but for us, no problem. Room quiet, clean and comfortable, just as required after a flight, and before the next one back to London.
5 out of 5
for Everyone
by A verified travellerfrom UK

Nice Hotel, close to Airport

Posted 20-Sep-2014
Pros: Location
Cons: Nothing
I was travelling with my Aunt from UK. I had booked this hotel online after reading the reveiws.I must say I was very impressed. We stayed there for the first three nights. And on our way back we stayed for a night... We were picked up from the Airport which was really helpful. Otherwise,I would not know the location. Some taxi and Auto drivers do not know exactly where the hotel is? So I had say its in JB nagar, also if you tell them that this hotel was known as Hotel Suresha previously.Some of them will know. Hotel Manager Mr Stanley was very helpful and very caring. And all the staff at the front desk were nice and helpful too.The check in ind check out was very smooth and hassel free. The rooms and bathroom was clean and tidy. Free wifi was a bonus. Breakfast was very good. I would definitely Recommend this hotel.
4 out of 5
for Families
by A verified travellerfrom London

Good hotel near both airports

Posted 08-Sep-2014
Pros: Good hotel for a family and business traveller
Location: The hotel is on main road. You can go anywhere in Mumbai by taxi or Autoriksha (my preference!). train station is not far.
We only stayed for two nights before our tour of India. We were picked up from the international airport and also were taken to the domestic airport. Location is good to visit Mumbai attractions. Food was good, variety of Indian and western dishes. Staff were polite and helpful. I would use it again as a stop by place when I visit India again.
3 out of 5
for Everyone
by A verified travellerfrom シンガポール


Posted 31-Aug-2014
4 out of 5
for Business Travellers
by Joannefrom HKG

Hotel for transit

Posted 29-Aug-2014 on Hotels.com
Excellent hotel staff service ( Driver are ok ). Our booking include shuttle pickup and deliver, this part is OK. Hotel service and food are excellent, very hospitability. Room is old and small, ceiling is low too. I was for transit stay, only 8 hours, water tap is falling apart, I think they forget give compliment bottle water also. WIFI signal is good, include in room rate. Small hotel very close to international airport, neighborhood is very local area, basic living is avaliable.
3 out of 5
for Everyone
by A verified travellerfrom Canada

Great hotel near the airport

Posted 07-Aug-2014
We were picked up by a very courteous hotel representative at the domestic airport terminal. After a short drive, we reached the hotel and were welcomed with a refreshing mango/passion fruit drink. Our room, though small, was exactly what we needed. It was neat and clean. We had reserved a room here since we were transiting through Mumbai. The next morning we had an early morning flight to catch. The international airport was an even shorter drive away - about 10 minutes. Would definitely recommend a stay here.
1 out of 5
by A verified travellerfrom usa

Nowhere near description of hotel!!

Posted 02-Aug-2014
Pros: leaving
Cons: everything
Location: view of the slums of india
This is by far the worst hotel experience ive ever encountered especially in INDIA! first off no amenities no WiFi no flat screen which is all supposed to be there according to description. It was so bad that i only stayed for the first night as it was only a few hours anyhow and decided to walk out next morning to go stay at the Sahara star for remainder of my trip.
3 out of 5
by A verified travellerfrom mumbai

you may not get same room you booked :(

Posted 13-Jul-2014
Pros: close to airport
Cons: amenities, should be value to money
Location: airport
. Propt airport pickup and close to airport. But i booked for king bed but got two single beds after lots of bargaining . bathroom taps were broken. High cost as compared to amenities.