Title: Neptune Village Beach Resort & Spa All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Neptune Village Beach Resort & Spa All Inclusive Beachside property with outdoor pool ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/5ffbf873.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/400b87d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/f1d9ffc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/e7975330.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to a free breakfast buffet, a poolside bar and a terrace at Neptune Village Beach Resort & Spa All Inclusive. This property is a great place to bask in the sun with a white sand beach, sunloungers and scuba diving. Treat yourself to a massage, a body treatment or a facial at 5enses Sea Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Enjoy on-site activities, such as snorkelling, volleyball and windsurfing. Free in-room WiFi is available to all guests, along with shopping on-site and a garden. 8.0 Very good ## Popular amenities - Hot tub - Bar - All-inclusive - Spa - Pool - 24/7 front desk £210 includes taxes & fees 18 Sept - 19 Sept ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2680945&PinnedHotelID=2680945&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden Area ### Highlights Balcony Air conditioning Fridge TV Separate bedroom Ceiling fan Hairdryer Private bathroom - Partial ocean view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Premium Room, Garden View | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/8fb425a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Garden View ### Highlights Balcony Air conditioning Fridge TV Separate bedroom Ceiling fan Hairdryer Private bathroom - 334 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/9bd095e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Oceanfront ### Highlights Balcony Air conditioning Fridge TV Separate bedroom Ceiling fan Hairdryer Private bathroom - 291 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/2dbc008d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate sitting area Air conditioning Fridge TV Separate bedroom Premium bedding Ceiling fan - 592 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ![Superior Room, Garden Area | 1 bedroom, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2690000/2681000/2680945/863d69c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden Area ### Highlights Balcony Air conditioning Fridge TV Separate bedroom Ceiling fan Hairdryer Private bathroom - 291 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ## You may also like Ad ![Standard Triple Room, Garden View | Soundproofing, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/117000000/116860000/116850100/116850021/18c3ec4d.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Milele Beach Hotel Mombasa - Pool - Kids pool - Parking included - Free WiFi 6.4 6 reviews £64 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Mombasa-Hotels-Milele-Beach-Hotel.h116850021.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=9cdcb98d-0ff8-423c-98e5-dda27f0b711e&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9810000/9807200/9807194/fccc9fe7_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Chale Island Resort Chale Island - On private beach - Pool - All-inclusive - Spa 9.6 Exceptional 116 reviews £319 includes taxes & fees 18 Sept - 19 Sept [](https://www.expedia.co.uk/Mombasa-Hotels-The-Sands-At-Chale-Island.h9807194.Hotel-Information?chkin=2025-9-18&chkout=2025-9-19&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=9cdcb98d-0ff8-423c-98e5-dda27f0b711e&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/530000/527000/526946/bf5abca1.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Reef Hotel Mombasa - Pool - All-inclusive - Parking included - Free WiFi 6.8 106 reviews £84 includes taxes & fees 18 Sept - 19 Sept [](https://www.expedia.co.uk/Mombasa-Hotels-Reef-Hotel.h526946.Hotel-Information?chkin=2025-9-18&chkout=2025-9-19&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=9cdcb98d-0ff8-423c-98e5-dda27f0b711e&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1530000/1528700/1528624/aed65dad.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Neptune Paradise Beach Resort & Spa Galu Beach - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 40 reviews £238 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Mombasa-Hotels-Neptune-Paradise-Beach-Resort-Spa.h1528624.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=9cdcb98d-0ff8-423c-98e5-dda27f0b711e&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/10000000/9830000/9827200/9827131/d4e2a8a1.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Nomad Beach Resort Diani Beach - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 107 reviews £277 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Mombasa-Hotels-The-Sands-At-Nomad.h9827131.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=9cdcb98d-0ff8-423c-98e5-dda27f0b711e&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/43000000/42630000/42624100/42624015/35103d9a.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Mzima Beach Diani Beach - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 8 reviews £194 includes taxes & fees 18 Sept - 19 Sept [](https://www.expedia.co.uk/Mombasa-Hotels-Mzima-House-Boutique-Hotel.h42624015.Hotel-Information?chkin=2025-9-18&chkout=2025-9-19&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=9cdcb98d-0ff8-423c-98e5-dda27f0b711e&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96400000/96399000/96398956/bd59e741_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hibiscus Diani Beach - Pool - Spa - Parking included - Free WiFi 8.0 Very good 2 reviews £70 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Mombasa-Hotels-Hibiscus-Home-Apartments.h96398956.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=9cdcb98d-0ff8-423c-98e5-dda27f0b711e&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/12000000/11460000/11451300/11451296/46832c84.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Cocoa Boutique Hotel Mombasa - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.36172%2C39.55804&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=crC3HjUcTwfWHmOJ_G2nSJi7I9Y=) Diani Beach, Galu Kinondo, Diani Beach, 80400 #### What's nearby - Galu Kinondo Beach - 7 min walk - 0.4 miles - Diani Beach - 4 min drive - 3.0 miles - Kaya Kinondo Sacred Forest - 9 min drive - 2.8 miles - Tiwi Beach - 24 min drive - 12.3 miles - Chale Beach - 28 min drive - 7.4 miles #### Getting around - Mombasa (MBA-Moi Intl.) - 96 min drive #### Restaurants - ‪Havana Bar, Diani Beach - ‬8 min drive - ‪Nomad's Beach Bar And Restaurant - ‬6 min drive - ‪Coast Dishes - ‬11 min drive - ‪Kole Kole Restaurant - ‬4 min drive - ‪Tandoori - ‬5 min drive ## About this property ### Neptune Village Beach Resort & Spa All Inclusive Upscale all-inclusive property near Diani Beach A free breakfast buffet, a poolside bar and a terrace are just a few of the amenities provided at Neptune Village Beach Resort & Spa All Inclusive. With a white sand beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body treatment or a facial at 5enses Sea Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Enjoy on-site activities, such as snorkelling, volleyball and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden. You'll also find perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Tennis courts, a billiards/pool table and coffee/tea in reception - Luggage storage, smoke-free property and a 24-hour front desk Room features All 78 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and hairdryers - TVs with cable channels - Balconies, fridges and electric kettles ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet meals, snacks and beverages included ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Sailing Snorkelling Windsurfing ### Land activities Tennis Volleyball ### Lessons/classes/games Water fitness ### Entertainment Theme parties ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7 AM to 9:30 AM - 2 restaurants - A bar/lounge - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bustani - Karamu ### Things to do - Archery - Beach volleyball - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Hot tub - Library - Outdoor pool - Playground - Sauna - Scuba diving - Shopping - Snorkelling - Steam room - Tennis - Windsurfing ### Family friendly - Children's pool - Free babysitting - Free children's club - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body wraps - Facials - Hot/mineral springs - Manicures/pedicures - Massage - Sauna - Spa open daily - Turkish bath ### Accessibility - Lift ### More - 165 buildings - 2 floors - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Neptune Village Beach Neptune Village Beach Resort Neptune Village Beach Resort All Inclusive Ukunda Neptune Village Beach Ukunda Neptune Village Beach Resort Spa All Inclusive Neptune Village Beach Resort All Inclusive Neptune Village Beach Resort & Spa All Inclusive Diani Beach Neptune Village Beach Resort Spa All Inclusive Neptune Village Beach All Inclusive Neptune Village Beach Resort & Spa All Inclusive Diani Beach Neptune Village Beach Resort All Inclusive Diani Beach Neptune Village Beach All Inclusive Diani Beach Neptune Village All Inclusive ## Frequently asked questions ### Does Neptune Village Beach Resort & Spa All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive? > As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Neptune Village Beach Resort & Spa All Inclusive on 18 Sept 2025 start from £210.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Mombasa-Hotels-Neptune-Village-Beach-Resort-Spa-All-Inclusive.h2680945.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Neptune Village Beach Resort & Spa All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Neptune Village Beach Resort & Spa All Inclusive? > Self-parking is free at this property. ### What time is check-in at Neptune Village Beach Resort & Spa All Inclusive? > Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Neptune Village Beach Resort & Spa All Inclusive? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Are there all-inclusive benefits at Neptune Village Beach Resort & Spa All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, sailing and more. ### Where is Neptune Village Beach Resort & Spa All Inclusive located? > Nestled on the beach, this Galu Beach property is within 3 mi (5 km) of Galu Kinondo Beach, Diani Beach and Kaya Kinondo Sacred Forest. Colobus Conservation is 1.4 mi (2.3 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Neptune Village Beach Resort & Spa All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 14 6 - Okay 8 4 - Poor 3 2 - Terrible 0 ### 7.2/10 Cleanliness ### 8.4/10 Staff & service ### 7.4/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 10/10 Excellent #### Thomas 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### You will have an amazing time! Very relaxing, big spacious area and apartments, loads of food. ##### Thomas Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Afrim 7 Jul 2025 Liked: Amenities Disliked: Cleanliness Value for money was not good. We paid a lot for whet we got. ##### Afrim Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Randy 23 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff was so very friendly and helpful! ##### Randy Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Douglas 29 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding Wonderful staff and excellent facilities! ![](https://a.travel-assets.com/ugc/hotel-reviews/5243A3DFE5F2C1CD72FC84096A3C54B0415853901714389785395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8DD03B6B5CCBEA8BEE8C31677C7961D35004A8D81714389786347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Douglas Stayed 4 nights in Apr 2024 ### 8/10 Good #### Susan 19 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort. ##### Susan Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### SAMIRA 5 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good staff ##### SAMIRA Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### ANNET 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Workers are lovely ##### ANNET Stayed 7 nights in Sep 2024 ### 4/10 Poor #### Michael 31 Jul 2023 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, amenities Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing. ##### Michael Stayed 7 nights in Jul 2023 ### 6/10 Okay #### Kristiina 21 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not what expected Hotel was not what we expected. Over priced, more like 2 stars. Pools were old and dirty. Food was not good,very little options. Sunbeds were broken. Service was really slow,and mostly drinks that they served were not cold at all. Over all the hotel needs to be renovated. We had all inclusive (not a good option in this hotel). Our room balcony door has to be forced to open (old,did not work anymore). Good thing was our rooms bed and sheets,those were nice. I don't recommend to pay much for staying in this hotel. We also spend nights other hotels in Diani beach and those were more nicer and more value of the money. ##### Kristiina Stayed 2 nights in Jul 2024 ### 8/10 Good #### Karin 12 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Karin Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Hermann Claudius 11 Nov 2023 ##### Hermann Claudius Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Bjarne 3 Jun 2022 ##### Bjarne Stayed 7 nights in May 2022 ### 8/10 Good #### Darnis 9 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great food and spa Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to. ##### Darnis Stayed 4 nights in Feb 2022 ### 8/10 Good #### Verified traveller 28 May 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests. ##### Verified traveller Stayed 3 nights in May 2021 ### 8/10 Good #### Viktoriia 9 Jan 2021 Liked: Cleanliness, staff & service, room comfort Bisschen in die Jahre gekommen, aber top Anlage und der Strand. ##### Viktoriia Stayed 9 nights in Dec 2020 ### 10/10 Excellent #### felicia 14 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Très beau cadre Rien à dire de négatif ##### felicia Stayed 4 nights in Jun 2019 ### 8/10 Good #### Krister 12 Mar 2019 Liked: Staff & service #### Fantastiskt läge Rummen var rymliga och bekväma med bra plats även utomhus. Städningen kunde varit bättre. Servicen på personalen inom samtliga områden var mycket bra förutom receptionen som slarvade lite. Läget var perfekt precis vid stranden som var fantastisk. Wi-Fi fanns men var inte alltid så att man kom in på nätet. Sammanfattningsvis så håller hotellet 3,5 av 5 möjliga. ##### Krister Stayed 17 nights in Feb 2019 ### 8/10 Good #### Verified traveller 17 Dec 2018 Liked: Cleanliness, staff & service Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay ##### Verified traveller Stayed 3 nights in Dec 2018 ### 10/10 Excellent #### Ruben, London 6 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the most beautiful experience in all my life ;-) GREAT! ##### Ruben Stayed 2 nights in Jun 2018 ### 4/10 Poor #### Verified traveller 4 Jan 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Basic but had a relaxing break Probably would not go back but was ok. Needs better deco and more efficient bar staff. ##### Verified traveller Stayed 7 nights in Dec 2017 ### 8/10 Good #### Peter 4 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location, and fairly good accomodation arrangements. The staff was awesome! ##### Peter Stayed 2 nights in Nov 2017 ### 8/10 Good #### Sophie 21 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay for couples, families, & groups Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected. ##### Sophie Stayed 2 nights in Jun 2017 ### 8/10 Good #### gérard, PARIS 31 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### très bien situé très bon accueil, personnel au top. Nourriture correcte, SPA très bien . La chambre est grande, bien équipée et accessible facilement ##### gérard ### 8/10 Good #### hatim, mombasa 7 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### nice hotel pleasing experience, would go back if rate is lower. ##### hatim ### 6/10 Okay #### Verified traveller 5 Jan 2017 Liked: Staff & service, property conditions & facilities Disliked: Room comfort #### Beach front location The stay was ok. Hotel staff generally slow to respond but the food was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1470-p9dfad4b0-d34e-11e6-81c2-9ac011b92c68-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s797-p9c902120-d34e-11e6-81c2-9ac011b92c68-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Hotels with Entertainment in England](https://www.expedia.co.uk/Destinations-In-England-Hotel-With-Entertainment.0-0-d11218-thotelwithentertainment.Hotel-Filter-Destinations) > > [Hotels in Thorpe-le-Soken](https://www.expedia.co.uk/Thorpe-Le-Soken-Hotels.d6147279.Travel-Guide-Hotels) > > [Naumi Hotel Singapore](https://www.expedia.co.uk/Singapore-Hotels-Naumi-Hotel.h415634.Hotel-Information) > > [Falcon Hotel](https://www.expedia.co.uk/Carmarthen-Hotels-Falcon-Hotel.h26751148.Hotel-Information) > > [St Leonards Guest House](https://www.expedia.co.uk/Largs-Hotels-St-Leonards-Guest-House.h4935380.Hotel-Information) > > [Hotel San Agustin Beach Club](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-San-Agustin-Beach-Club.h1104059.Hotel-Information) > > [Hotels in Froghall](https://www.expedia.co.uk/Froghall-Hotels.d3000412182.Travel-Guide-Hotels) > > [Hotels with Pool in Jersey](https://www.expedia.co.uk/Destinations-In-Jersey-Hotels-With-Pool.0-0-d55539-tHotelswithPool.Hotel-Filter-Destinations) > > [Hotel Sea Princess](https://www.expedia.co.uk/Mumbai-Hotels-Hotel-Sea-Princess.h2600773.Hotel-Information) > > [The Westin Grand Munich](https://www.expedia.co.uk/Munich-Hotels-The-Westin-Grand-Munich.h175408.Hotel-Information) > > [Hotels in Leytonstone](https://www.expedia.co.uk/Leytonstone-London-Hotels.0-n553248634834708882-0.Travel-Guide-Filter-Hotels) > > [Waldorf Astoria Orlando - An Official Walt Disney World® Hotel](https://www.expedia.co.uk/Orlando-Hotels-Waldorf-Astoria-Orlando.h2432727.Hotel-Information) > > [Hurghada Marriott Beach Resort](https://www.expedia.co.uk/Hurghada-Hotels-Hurghada-Marriott-Beach-Resort.h1248.Hotel-Information) > > [Beach Resorts & Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-Beach-Hotels.0-0-d179898-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Es Carbo Beach](https://www.expedia.co.uk/Es-Carbo-Beach-Hotels.0-l553248621563223576-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Christchurch (BOH) to Aberdeen (ABZ)](https://www.expedia.co.uk/lp/flights/boh/abz/bournemouth-to-aberdeen) > > [Flights from Sumburgh (LSI) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/lsi/edi/lerwick-to-edinburgh) ### Cars > [Van Car Hire in Royal Tunbridge Wells](https://www.expedia.co.uk/Van-Car-Rentals-In-Royal-Tunbridge-Wells.d179921-tVan.Car-Rental-Guide-Class) > > [Car hire in Denver](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Denver-Intl.d5129540.Car-Hire-Guide) ### Activities > [Things to do in Barstow](https://www.expedia.co.uk/Things-To-Do-In-Barstow.d6699.Travel-Guide-Activities) ### Packages > [Villa Holidays](https://www.expedia.co.uk/Villa.d6338309.Holidays-City-Breaks) > > [Cairngorm Reindeer Centre](https://www.expedia.co.uk/Cairngorm-Reindeer-Centre-Aviemore.d6167695.Attraction) > > [Dungannon Leisure Centre](https://www.expedia.co.uk/Dungannon-Leisure-Centre-Dungannon.d553248624895167964.Attraction) ### General > [Visit Magherafelt](https://www.expedia.co.uk/Magherafelt.dx6182850)