Hot tub, body treatments, hydrotherapy, body wraps, body scrubs, facials

Reviews of Dalhousie Castle Hotel & Spa

4 out of 5
Dalhousie Castle Hotel & Spa
B704, Bonnyrigg, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 678 reviews" "
Rating 8 - Good. 182 out of 678 reviews" "
Rating 6 - Okay. 59 out of 678 reviews" "
Rating 4 - Poor. 29 out of 678 reviews" "
Rating 2 - Terrible. 20 out of 678 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Rowan

Travelled with partner
The castle itself is fantastic, and our room was brilliant. Unfortunately we were left disappointed though as it was booked as a birthday present, mostly for the Spa, which was mostly closed off. Plus in the morning it was closed all together due to work being done. We weren’t told about this prior to booking, and no offer of refund was offered.
Stayed 1 night in Feb 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the drive up at night we saw Dalhousie in its splendour. What can I say about the Magnificent Dalhousie Castle. All the Staff from front of house to waiting staff and the spa were outstanding. The Spa was magical, we booked in advance and would highly recommend the coconut head massage and back neck & shoulder massage. We came out feeling totally relaxed. Our room was so beautiful four poster room and my fiancee cried when she saw it. The room was huge and spotlessly clean. The grounds are stunning & the Falconry and archery are a must for any visitor to the castle. we will 100 percent be going back. Breakfast was so delicious and set your up for the day. Thankyou so much Dalhousie Castle for the most fabulous 4 night stay we have ever had. Keep doing what you are doing and we will definitely see you again. 10/10
Stayed 4 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Dalhousie! Everything about the property was unique from drinks in the Sir Alexander Room to the Dungeon Restaurant to the breakfast in the Orangery, we had a great time!
Stayed 1 night in Feb 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Every second on property feels amazing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Stayed 1 night in Jan 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and experience we had
Stayed 2 nights in Oct 2023

10/10 Excellent

Jason, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic country side that s close to Edinburgh by car!! Absolute beautiful setting and the staff team were amazing!!! This is great value for a get away but within distance to enjoy the hustle and bustle of Edinburgh city
Stayed 1 night in Dec 2023

10/10 Excellent

James, Livingston

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Beverley

Stayed 2 nights in Nov 2023

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the gentleman gave us a tour of the castle even thought we arrived late. It was amazing . We were so excited we could hardly get to sleep!
Stayed 1 night in Sep 2023

4/10 Poor

A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A let down
The staff were ok as were the common areas. We paid for a “honeymoon suite” and it was anything but. Other than the bed the rest of the decor could be found in a skip. The bathroom was from ikea as were a-lot of fixings. The carpet was rough and lots of stains on walls. Hairs in bath and the two robes provided were still wet and stained with what was hopefully tea. The breakfast was fine in the orangery. Overall a let down for the price paid. I’d possibly recommend it at half the price.
Stayed 1 night in Oct 2023

8/10 Good

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved our stay at the castle. Especially loved eating dinner in the Orangery. The food was exceptional. While it wasn't a problem for our group we did watch a disabled woman try to go up the stairs because there was no elevator. Maybe there should be something in the listing so accommodations could be made to put those needing it on the first floor.
Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Obviously beautiful outside, we stayed in the Mary Queen of Scott’s suite. It was the last night of our honeymoon and we shared that prior to arrival with the staff… so we were pretty disappointed that no effort was make to help make it special. Dinner was grossly expensive and honestly not exceptional to justify it.
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fairy Tale Castle
My sisters stayed here last year, and highly recommended it. We were not disappointed. The castle is beautiful. Even though it has been converted into a luxury hotel, it still feels like a castle, which is what we were looking for. We booked one night in a four poster room, and one in the Honeymoon Suite, but upon check in, discovered they had upgraded our accommodations to the Honeymoon Suite for both nights as an Anniversary gesture. Staff was amazing. Breakfast was delicious. Lovely stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old house
Stayed 1 night in Aug 2023

8/10 Good

Donna, Powell

Travelled with group
Liked: Amenities
Beautiful property—-was excited to stay in an actual Scottish castle. Staff was very friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this beautiful castle. It was a wonderful stay. We stayed in the lodge. We had a spacious suite. The communication was excellent. The food in the Dungeon was delicious.
Stayed 2 nights in Sep 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The castle was beautifully restored. I could have spent my entire trip sitting in the Library and the Sir Alexander room. The Dungeon dinner was a wonderful and delicious experience. We were glad breakfast was included in our stay as we found the pricing excessive for breakfast and lunch in The Oragery. Climbing 102 stairs to our rooms was a bit much for my 73year old mother, we were glad for the seats on the landings.

10/10 Excellent

Heather

Stayed 1 night in Sep 2023

6/10 Okay

Leslie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked the hotel to have an experience in a castle. I had that experience and that's about all I can say. My shower didn't work like it was supposed to and made a complete mess while I didn't feel like I got clean. I told the attendant and after looking at it, they simply said they would note it. There was a lack of outlets for charging and even for plugging in a hairdryer - nowhere near a mirror; I had to unplug something to be able to charge my phone. The breakfast was so-so at best and I was questioned when I specifically asked for decaf coffee. The staff I encountered were mostly rude and obnoxious, except for 1 person when I arrived. I am so glad I only booked 1 night.
Stayed 1 night in Sep 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this castle hotel! It's so beautiful! We stayed in the lodge. Nice big suites! We had dessert and drinks in the Dungeon Restaurant. The atmosphere was special. The drinks and dessert were delicious and reasonable. The breakfast was wonderful and filling. The staff was helpful and attentive. We were disappointed that the spa facilities weren't functioning. Would highly recommend this wonderful place to everyone!
Stayed 1 night in Sep 2023

6/10 Okay

Stewart

Disliked: Property conditions & facilities, room comfort
Three star experience at a four star price
This is a nice hotel, but it’s not a 4 star experience. Rooms and facilities are tired, and not quite as expected. Avoid a ‘cottage’ room - totally separate from the castle in a modern building, giving basic B&B vibes rather than the castle atmosphere. Also, try and find out if there’s a wedding at the castle when you’re staying. It looks like a good venue, but if you’re not part of the wedding you’ll find some areas are off limits and the only bar area is taken over by the wedding reception. On the plus side, the food is good - particularly in the Dungeon restaurant.
Stayed 2 nights in Sep 2023

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely lovely. My only concern was that our room was the very top room in the castle with over 60 steps. There was no lift, but they did carry up the bags.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvelous place for a getaway. Beautiful and peaceful
Stayed 3 nights in Aug 2023

8/10 Good

derek

Liked: Amenities
Excellent hotel and would definitely go back again. Only two thing’s disappointed me. The first my child wasn’t allowed into the Spa, and the second they forgot to book me an early morning taxi to the airport. Almost caused me to miss my first flight of the day. Apart from that perfect and great good.
Stayed 1 night in Aug 2023

8/10 Good

MARK

Stayed 1 night in Jul 2023

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful castle experience.
Unique experience to live in this 800 year old castle, plus the very comfortable and spacious room. It's fun to explore the castle and its library. We also love the dinner and breakfast. The trails around the castle are perfect for after meal walks.
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, great staff. Room was comfy and breakfast delicious. Recommended.
Stayed 1 night in Jul 2023

6/10 Okay

In

Stayed 2 nights in Jul 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 1 night in Jul 2023

6/10 Okay

John

Travelled with partner
Beautiful place- good be better maintained and staff could be friendlier
Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Pam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful castle inside and out. Our “superior “ room was very nice and spacious. We had an excellent tour of the castle and learned about the history.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We specifically wanted to find a castle to stay in and this one fit the location and budget. It still feels like and old castle, but with the modern amenities you want, like wifi. The spa is small and smells too much of chlorine, but it was complimentary with our stay, so I can't really complain. The grounds are beautiful, the food was delicious, and the staff was friendly. If we ever go back to Edinburgh, we will stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and rooms. Excellent staff.

10/10 Excellent

Leah

Stayed 2 nights in May 2023

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property a d the accommodations and staff are top notch .. qoukd love to come back and stay longer !
Stayed 1 night in May 2023

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, room comfort
Lovely accommodation in castle lodge. Food in hotel excellent. Staff helpful, efficient and friendly especially Mike who helped us settle in
Stayed 2 nights in May 2023

10/10 Excellent

O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

charleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would emphatically recommend this beautiful property!
Stayed 1 night in Apr 2023

4/10 Poor

louise

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very disappointing given it was an upgrade from my previous room which was beautiful. It was very poor.
Stayed 1 night in May 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, food and hotel
The hotel, food and service was amazing. I paid for a four poster room but was a bit disappointed that the bed didn’t have any material around the posts as in the picture on the website. Also, when I was shutting the curtains at night, the tie back was held in place with a safety pin which I cut myself on. It wouldn’t have taken much to fix properly. However, these are just minor issues and we thoroughly enjoyed our stay for my husbands 40th birthday x
Stayed 1 night in Apr 2023

10/10 Excellent

Keith

Stayed 1 night in Apr 2023

10/10 Excellent

Nadine Debolt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in a castle is a unique experience and Dalhousie Castle did not disappoint. The staff was friendly and helpful and the castle and grounds were magnificent.
Stayed 3 nights in Apr 2023