All the staff are absolutely amazing at this hotel, so friendly and go the extra mile to make you feel special - we were pleasantly surprised when we got a birthday bottle delivered to our door for my boyfriend during our stay, even got a card and biscuits! (It’s the little things) The guests were lovely also, it is a well sized hotel so you don’t feel swamped by other people, but also not too small - you can be social and still keep yourself to yourself when you want to. The evening entertainment was amazing with a high standard of performers. The day time activities were well constructed too - the lady who ran the pool volleyball seemed to really be able to bring all the guests together and have a laugh, the whole hotel was entertained and wanted to watch the game. From start to finish we had a perfect holiday and the hotel was a huge part of this. The only small cons I would mention was the food, this was all cooked to a high standard but we did struggle to eat our food while it was hot as it is of course a buffet style, and while this is to be expected at times, we seemed to never be too lucky in getting our food temperature right. The restaurant manager greeted you every time you entered and would find you a table if you needed help