Ratings based on 774 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from L

Esperienza da dimenticare

Posted 01-Aug-2015
Viaggio di lavoro... Che dire? Mi hanno dato una camera per portatori di disabilità (nn richiesta)... Ho chiesto indicazioni per u centro congressi... Anche quelle Sbagliate!!! facendomi andare a vuoto a spasso per Manchester!!
3 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Lovely hotel, shame about the service.

Posted 28-Jul-2015
Pros: Nice sized room and bathroom.
Cons: Service! Particularly the night staff who didn't seem to care!
Location: Great location for the city centre.
Lovely room and facilities unfortunately we had to ask three times for pillows without feathers, three times for the aircon to be reset as the room was far too hit and it would turn itself off. We also had to have dinner confirmed three times. If you can get the service sorted we would be rating much higher!
1 out of 5
by A verified traveller from Manchester UK

Terrible hotel experience

Posted 20-Jul-2015
Pros: Not much
Cons: Get the room you ordered
Ordered a king room, was placed in the handicapped room. Toilet didn't work, bed was terrible. A nightmare experience and should be much better for the money. Im not staying here again. Prefer Premier Inn
4 out of 5
Recommended
for Everyone
by A verified traveller from leeds

Posted 12-Jul-2015
Good sized rooms, very clean and comfortable and modern, excellent in room facilities
4 out of 5
Recommended
for Everyone
by A verified traveller from North Tyneside

Very convenient for rail travellers

Posted 11-Jul-2015
Pros: Rooms are spacious, clean and comfortable . Had very quiet comfortable night's sleep
Cons: Maybe an additional lift? There appears to be only two for such a large hotel and one of them was out of order for part of our stay.
Location: Very convenient for Piccadilly station as it's just behind the train station. Shops just 5 - 10 minute walk away.
Staff were very friendly. Overall the hotel was excellent value for money and I'd definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Posted 30-Jun-2015
Friendly and efficient staff. No fuss checkin and checkout. Room great size.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2015
Not really good I was hungry and they only have cold foods at night not the hot staf
3 out of 5
Recommended
for Everyone
by A verified traveller from reims

près du centre ville

Posted 08-Jun-2015
Pros: moyen
Cons: le petit déjeuner avant tout avec du pain et croissants frais
le seul inconvénient c'est le petit déjeuner: pain et croissants pas frais, trop cher pour ce qu'ils offrent
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Posted 01-Jun-2015
Really like this hotel. The rooms are nice and quiet, not disturbed by others at all, so it makes for a good night's sleep.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

very convenient situation

Posted 24-May-2015
Pros: we enjoyed the Spa experience
the staff were very friendly, we felt very comfortable. The easiness from the train station to hotel was just great