NH Madrid Atocha is located in Retiro, a neighborhood in Madrid, and is in a shopping district and near a metro station. Royal Palace of Madrid and Calle de Alcalá are notable landmarks, and some of the area's popular attractions include Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabéu Stadium.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive
Restaurants
El Brillante - 6 min walk
McDonald's - 5 min walk
Trotamundos - 1 min walk
Lizarran - 4 min walk
Starbucks - 5 min walk
About this property
NH Madrid Atocha
Hotel near Prado Museum
NH Madrid Atocha is located close to El Retiro Park and Puerta del Sol, and provides dry cleaning/laundry services, car rentals on site, and a 24-hour business center. The on-site restaurant offers light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), 1 meeting room and free newspapers
A front desk safe, a computer station and luggage storage
A lift, multilingual staff and tour/ticket information
Guest reviews speak highly of the helpful staff
Room features
All 68 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
Reusable coffee/tea filters, recycling and LED light bulbs
Bathrooms with designer toiletries and showers
Wardrobes/cupboards, eco-friendly cleaning products and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 35 per day)
Food and drink
Daily buffet breakfast available for a fee: EUR 13 to 32 per person
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
24-hour business centre
312 square feet of conference space
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
100% renewable energy
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 1947
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegetarian breakfast available
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
TV
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 13–32 per person
Nearby parking fee: EUR 35 per day
Pet fee: EUR 25 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid
NH Madrid Atocha Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 368 out of 815 reviews" "
10 - Excellent
368
Rating 8 - Good. 321 out of 815 reviews" "
8 - Good
321
Rating 6 - Okay. 74 out of 815 reviews" "
6 - Okay
74
Rating 4 - Poor. 31 out of 815 reviews" "
4 - Poor
31
Rating 2 - Terrible. 21 out of 815 reviews" "
2 - Terrible
21
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Patricia
Travelled with partner
5 May 2024
Liked: Staff & service
Nice and convenient hotel but a bit overpriced. Secure, clean, conveniently located and nice breakfast. Beds are not very comfortable though and there was not air conditioning adjustment available.
Wonderful hotel, polite and very helpful staff, ultra clean and comfortable room. The room was really roomy for an European hotel, and the bathroom was modern and everything worked! It is across the street from the Atocha train station so we easily found it after our ride from Barcelona. Great location, too, since it is very close to the Prado Museum and the large Retiro park.