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Hotel Silken Puerta America, Madrid

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Hotel Silken Puerta America

Avenida de America, 41 Madrid, 28002 Spain

Luxury design hotel in Madrid's entertainment district

Entertainment district
Located in the heart of Madrid's entertainment district, Hotel Silken Puerta America is just 1 km from the Auditorio Nacional de Muscia, 1.2 km from Las Ventas, and 1.5 km from the Museo de Lazaro Galdiano. Show more
19 architects
A compilation of designs from 19 different architects, this eclectic luxury hotel features two contemporary restaurants, a bar, a nightclub, a fitness center, and a heated indoor swimming pool.
Unique decor
The 12 guestroom floors were each created in the vision of a unique international architect giving the rooms individualized design and décor. All rooms include complimentary wireless Internet access. Hide

GUEST REVIEWS

4.5out of 5

Expedia Guest Rating

95%

of guests recommend

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 29/06/2013. The check-out date cannot be after 29/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Deluxe Room
1 queen bed or 2 twin beds. City view. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Dial-up Internet access (complimentary). Dial-up Internet access (surcharge). High-definition television. Plasma television. Satellite television service. Direct-dial phone. Phone. Voice mail. Minibar. Makeup/shaving mirror. Bathroom phone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Blackout drapes/curtains. Air conditioning. Climate control.
Deluxe Club - Free Spa Access
1 queen bed or 2 twin beds. City view. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Dial-up Internet access (complimentary). Dial-up Internet access (surcharge). High-definition television. Plasma television. Satellite television service. Direct-dial phone. Phone. Voice mail. Minibar. Makeup/shaving mirror. Bathroom phone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Wheelchair accessible. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control.
Junior Suite Club - Free Spa Access
1 queen bed or 2 twin beds. City view. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Dial-up Internet access (complimentary). Dial-up Internet access (surcharge). High-definition television. Plasma television. Satellite television service. Direct-dial phone. Phone. Voice mail. Minibar. Makeup/shaving mirror. Bathroom phone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Blackout drapes/curtains. Air conditioning. Climate control.
Junior Suite - Free Spa Access
1 queen bed or 2 twin beds. City view. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Dial-up Internet access (complimentary). Dial-up Internet access (surcharge). Plasma television. Satellite television service. Direct-dial phone. Voice mail. Minibar. Makeup/shaving mirror. Bathroom phone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Blackout drapes/curtains. Air conditioning. Climate control.
Zaha Hadid Space Club
1 queen bed or 2 twin beds. City view. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Dial-up Internet access (surcharge). Plasma television. Satellite television service. Direct-dial phone. Voice mail. Minibar. Bathroom phone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Blackout drapes/curtains. Air conditioning. Climate control.
Deluxe Double Single Use - Free Spa Access
1 queen bed or 2 twin beds. City view. In-room safe. Wireless high-speed Internet access (complimentary). Wired high-speed Internet access (complimentary). Dial-up Internet access (surcharge). Plasma television. Satellite television service. Direct-dial phone. Voice mail. Minibar. Bathroom phone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Complimentary newspaper. Blackout drapes/curtains. Air conditioning. Climate control.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Pets not allowed
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Property Amenities

  • Swimming pool - indoor
  • Sauna
  • Concierge desk
  • Fitness facilities
  • Restaurant(s) in hotel
  • Bar/lounge
  • Breakfast available (surcharge)
  • Nightclub
  • Room service (24 hours)
  • Banquet facilities
  • Business center
  • Multiple large conference rooms
  • Multiple small meeting rooms
  • Audio-visual equipment
  • Porter/bellhop
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Multilingual staff
  • Express check-in
  • Currency exchange
  • Dry cleaning/laundry service
  • Laundry facilities
  • Air-conditioned public areas
  • Elevator/lift
  • Wedding services
  • Airport transportation (surcharge)
  • Airport transportation
  • Area shuttle (surcharge)
  • One meeting/conference room
  • Parking limited (surcharge)
  • Rooftop terrace
  • Luggage storage
  • On-site car rental
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Room service
  • Tour assistance
  • Babysitting or child care
  • Business services
  • Cell phone/mobile rental
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Event catering
  • Exhibit space
  • Health club
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary
  • Dial-up Internet access - surcharge
  • Secure parking
  • Parking (surcharge)
  • Parking garage
  • Conference center
  • Meeting facilities size (meters) - 1700
  • Number of meeting/conference rooms - 16
  • Number of restaurants - 2
  • Secretarial services
  • Shoe shine
  • Garden
  • Technology helpdesk
  • Wheelchair accessible
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Rooms

The middle 12 stories of this hotel are devoted to guestrooms, and each floor has a unique design concept ranging from extremely minimal, to retro-chic, to busy and colorful. All rooms have views of the city and are air conditioned. Room amenities include plasma televisions with satellite channels, direct-dial phones with voicemail, complimentary high-speed wired and wireless Internet access, minibars, and in-room safes. Daily newspapers are complimentary. Each bathroom has a bathroom phone, bathrobes, slippers, a hair dryer, and complimentary toiletries.

Hotel Silken Puerta America, Madrid, Spain, Rooms Deluxe Club

Room Amenities

  • Air conditioning
  • Blackout drapes/curtains
  • Direct-dial phone
  • Voice mail
  • Minibar
  • Wake-up calls
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • Window opens
  • In-room safe
  • Electronic/magnetic keys
  • Satellite television service
  • Complimentary newspaper
  • Climate control
  • Dial-up Internet access (surcharge)
  • Television Internet access (complimentary)
  • Soundproofed rooms
  • Turndown service
  • Makeup/shaving mirror
  • Slippers
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Iron/ironing board (on request)
  • Desk
  • Cribs (infant beds) available
  • Wireless high-speed Internet access (complimentary)
  • Wired high-speed Internet access (complimentary)
  • Plasma television
  • City view
  • Wheelchair accessible
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Dining

Lagrimas Negras Restaurant - Offers traditional Spanish fare in a contemporary urban setting, which includes a cellar with over 800 different varieties of wine. Open for lunch and dinner; reservations are required. Closed Sundays.

MAD Restaurant - Serves breakfast and brunch buffets, as well as dinners, in a modern setting on the Mezzanine level.

Room service is available 24 hours a day.

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Hotel Silken Puerta America, Madrid, Spain, Dining Restaurant

Entertainment

The hotel's Marmo Bar, designed by Marc Newson, features a single, 27-foot-long bar unit made of white Statuario Venato marble.

On the 13th floor, the hotel offers Bar Skynight, designed by Jen Nouvel as a cool place to relax and enjoy live jazz.

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Recreation

  • Swimming on site

Spa

  • Turkish bath/Hammam in spa

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel Silken Puerta America

4.5
out of 5
avg. guest rating
Hotel service:
4.6
Hotel condition:
4.6
Room cleanliness:
4.7
Room comfort:
4.5
Location:
3.7
Neighbourhood:
3.3
95%

of guests recommend

out of 107 reviews

Write a review of this hotel

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Rachel A from Preston, UK
5.0
out of 5
Recommends this hotel
Posted 8 Dec 2011

“Design excellence and luxury”

One of the best hotels I have ever stayed in. The unique design of the whole hotel was stunning. The food was excellent and the choice at breakfast was immense. Views from top floor bar amazing! I was a little wary of the location having seen some bad reviews on that point but was pleasantly surprised at how near the metro was and how easy it was to get right into the centre of Madrid.

A Traveller from Shropshire
5.0
out of 5
Recommends this hotel
Posted 21 Nov 2011

“Fantastic hotel”

We have just returned from a weekend break in Madrid and my trip was enhanced by the quality of this lovely hotel. It was situated close to a main tube station and was in a great location to see the whole city. Loved it.

A Traveller
4.0
out of 5
Recommends this hotel
Posted 23 Oct 2011

“beautiful design hotel”

Each of the floors has a different design, we stayed en two different rooms during the 3 nights we had. The beds were great queen beds and the overall design of the hotel was great. The hotel staff was very helpful and service minded and the hotel breakfast was nothing less than fantastic. Sadly also a bit expensive (22€ per person). Parking was also expensive, but you get to park in a safe area. And there is a great lounge/night club at the roof of the hotel! We can differently recommend this hotel.

Katya from Dallas, TX
5.0
out of 5
Recommends this hotel
Posted 20 Sep 2011

“Architects dream. We loved it!”

We were on our honeymoon and picked this hotel because of its cool design. Not only were we very impressed with the design but also with the professionalism and friendliness of the hotel staff. The staff was very nice and helpful, showed us the interesting walking routes in the City, recommended restaurants, clubs and historic places to see. Also, if you don’t know Spanish – everybody spoke English in the hotel. The hotel is within 5 minutes walking from the metro so it’s in a very convenient location. The rooms are very clean, neat and with an outrageous design. I love modern design and this was one of the best looking hotels that we stayed in. Also, they have a bar on a top floor (sky lounge) – I definitely recommend checking it out. It gets very busy and crowded on the weekends with locals – trendy Madrid crowd – but if you stay in the hotel they will let you in without a line. Highly recommend the hotel and definitely would come back.

Must see
El Prado Museum, Plaza de Mayor, Sol area
Dining
El Tigre - fun free tapas with a drink purchase. Great young atmosphere.
M L from Wheeling, IL
5.0
out of 5
Recommends this hotel
Posted 11 Sep 2011

“Will recommend this hotel”

This hotel is very nice in my opinion, very artsy, you need to check out all the floors! It's not in the city center, but it was very easy to the city center (3 stops at the metro). The metro is about a block away, so not a far walk.

Area recommendations
Do not sign up for a 1/2 day Panoramic tour from Pullmantur. It's an absolute waste of time and money. It was a bus tour, and you can't really take good pictures inside a bus with tinted windows. The tour guide will tell you once you're in front of a particular attraction that it's better to take a walking tour. It's better to get a Madrid Card which allows access to several museums and attractions. You need to couple this with the tourist metro pass which allows for unlimited use of the public transportation (metro/bus). The public transportation is very easy to use. Or the hop-on-hop-off bus.
A Traveller from Los Angeles , CA
5.0
out of 5
Recommends this hotel
Posted 30 Jun 2011

“Madrid's very different Hotel”

I will recommend this hotel for business traveling only not to visit or vacation.

Caroline B from London
4.0
out of 5
Recommends this hotel
Posted 4 May 2011

“Funky hotel”

We stayed in the above hotel for a girly weekend in Madrid. My initial thoughts were that the location was dreadful and it was like being next to the M25, however once we had worked out that the tube stop (Cartagena) was only 2 min walk, this was not a problem as the Metro system is easy to use and efficient. The area that the hotel is in is not great for restaurants etc but we used to spend all day in the city centre, eat there in the evening and buy a bottle of wine in the local supermarket (2 min walk from hotel) and ring down for an ice bucket on our return. We also used to pop to the bakers in the morning and buy our breakfast and eat in our room. The staff at our hotel were really helpful and the hotel is really exciting- worth getting the lift to stop at every floor. The hotel staff will also show you some of the other floors if you ask them to and well worth a look! Overall I would definitely recommend this hotel, it was quiet, comfortable and relaxed and it didn't bother us at all that we were not in the city centre and although we were informed that the hotel had been full when we were there, it is so well soundproofed that you don't hear the usual door banging that you often get in hotels!

A Traveller from London
5.0
out of 5
Recommends this hotel
Posted 20 Apr 2011

“Faultless Hotel”

One of the most flamboyant hotels i have stayed in. Been a residence of many of the finest hotels in the world and this was up with the best, they couldnt do enough for any of there residents. Perfect metro links for the whole of the city and the sky lounge on the 13th floor was breathtaking.

Area recommendations
retiro park - amazing and huge park with a great vibe gran via streeet - madrids oxford street sol - madrids trafalgar square el gran barrill - a truly amazing restaurant glass bar and terrace bar in the urban hotel santiago benrabeu
Getting around
Metro is easiest and quickest and very cheap
A Traveller from London
4.0
out of 5
Recommends this hotel
Posted 9 Jan 2011

“NYE 2010 in Madrid”

My boyfriend and I booked the Puerta America for 5 nights. The hotel is really beautiful and we were given a choice of 4 different floors all of which were stunning! The hotel certainly has a 5 star appearance but sadly does not have 5 star facilities. The room was beautiful but had no i-pod dock, no iron/board, no english TV apart from news stations and no films (to buy or watch). The gym is very tiny and I noted a woman on the bike with a dressing gown and slippers on! So this area certainly needs attention. The bars and restaurants are very good. We ordered two full english breakfasts on our last morning before checkout - one breakfast arrived at the room which was cold, we called room service and asked for two breakfasts to be brought to the room - a plate of sausages were brought up. We asked again for two hot breakfasts and we eventually got two cold breakfasts! Not good enough for a 5 star hotel - we did not have the heart or the time to ask again! The New Year dinner was superb and the staff were very efficient and assisted with various concierge things - there was a desk for a concierge, however, there was no one at this desk for the whole of our stay. So overall, the hotel is stunning, each floor very different and very beautiful. The staff are great, the restaurant and bars are great but the hotel lacks that 5 star appeal that I would expect.

Maysa and Dirar AK from Palestine
5.0
out of 5
Recommends this hotel
Posted 3 Nov 2010

“I loved it”

The hotel is very comfortable, and has amazing design. The Reception staff were very cooperative and gave us directions to go around Madrid. We also enjoyed the rooftop swimming pool.

Back to Hotel Details

Hotel Silken Puerta America

Avenida de America, 41 Madrid, 28002 Spain

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Nearby Points of Interest

  • National Auditorium of Music - 1 km / 0.6 mi
  • Las Ventas - 1.2 km / 0.7 mi
  • Lazaro Galdiano Museum - 1.5 km / 0.9 mi
  • Santiago Bernabeu Stadium - 2.1 km / 1.3 mi
  • Torrespaña - 2.3 km / 1.4 mi
  • National Library - 2.6 km / 1.6 mi
  • Puerta de Alcala - 2.8 km / 1.8 mi
  • El Retiro - 3.3 km / 2 mi
  • Thyssen-Bornemisza Museum - 3.6 km / 2.2 mi
  • Congress of Deputies - 3.6 km / 2.2 mi
  • Prado Museum - 3.6 km / 2.2 mi
  • Royal Botanical Garden - 3.7 km / 2.3 mi
  • Plaza Santa Ana - 4 km / 2.5 mi
  • Puerta del Sol - 4 km / 2.5 mi
  • Plaza de Espana - 4 km / 2.5 mi

Location Highlights

  • Shopping district nearby
  • Metro station nearby
  • In city center
  • In entertainment district
  • Airport nearby

The preferred airport for Hotel Silken Puerta America is Madrid (MAD-Barajas) - 9 km / 5.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Madrid, Spain (MAD-Barajas)

Area:

Avenida America, Madrid, Spain: Avenida de America is an avenue running west from the airport to the Avenida de America Metro Station. From the metro station, it is a 15-minute ride to the airport and a 10-minute ride to Madrid city centre. “Avenida America” also refers to Madrid’s bustling business district, spanning the area along the avenue from the metro station to Calle de Arturo Soria.

Hotel Silken Puerta America

Avenida de America, 41 Madrid, 28002 Spain

Most recent booking for this hotel: less than 7 hours ago.
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