Staff at desk friendly and helpful. Kept my luggage for me until I was ready to check in. Head of housekeeping checked that I was happy with room cleaning. Hotel had form asking for and suggestions for improvements. Liked it enough that I have booked 2 more stays.

Great location as its central to most things, had an apartment and depending on where bedroom was it was either quiet or noisy but being central to liverpool city centre you expect this. Very clean and tidy apartment that was easy to access for 9 of us. Stayed for two nights and enough towels and toilet rolls.... just.... to keep going. Well stocked clean kitchen with utensils and cooking items with fridge, microwave and iron etc. Toiletries you must bring yourself. Anyway an odd stain on the couch which wasn't a major but a family may take exception but bunch of nine lads we were impressed despite losing one bed (6 on email) and advertised as 6 twins beds not 5 singles! Anyway decent stay at decent price but 9 lads would be less fussy than a family of 9 who had been promised larger beds. Overall 8/9 out of 10. To get 10/10 a few more loo rolls, an extra towel or three, same goes for pillows and bed explanation to be more specific with number of and type being spot on next time. Anyway I would recommend as Jane was lovely on the phone and very efficient and we had no problems during stay as other guests were lovely as well.

Local to city centre