Ratings based on 274 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Haarlem

Groot hotel, met mooie, rustige kamers

Posted 17-Dec-2014
Pros: De zeer centrale ligging vs de heerlijk rustige kamers (geen omgevingsgeluid).
We hadden uitzicht op de St Katharines Docks vanaf de 8e verdieping. De ramen zijn (bijna) kamerbreed, bed zeer comfortabel. Hadden geboekt voor de goedkoopste categorie en de kamer beviel ons prima.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Wrexham North Wales

Overlooking the Thames and St Katherine Dock

Posted 27-Oct-2014
Pros: Location perfect, facilities good, lounge exceptional value.
Cons: Nothing
Location: Lots of restaurants nearby but we went over the bridge to Bermondsey St area which had lots of independent restaurants rather than chains.
Stayed in an Executive room with access to the club lounge. Well worth the upgrade with excellent breakfast and plenty of snacks and drinks available all day. Will definitely stay here next time we visit London.
4 out of 5
Recommended
for Everyone
by A verified traveller

The hotel is very cose to tower bridge

Posted 14-Oct-2014
Pros: where it is situated when we meet with freinds
Location: as it is so close to tower bridge and the tower it is an ideal plce to start your tour of London
hotel very nice and frendly staff. we where a little disappointed that the room was not as big as all the times we stayed there in the past.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-Feb-2011 on Hotels.com
3 out of 5
Recommended
by A verified travellerfrom Åbo, Finland

The Tower i London - bra läge, men slitet

Posted 20-Jan-2011 on Hotels.com
Hotellets läge är mycket bra och personalen är vänlig. Jag bodde på hotellet även för tre år sedan och reagerade redan då på att rummen var slitna. Ingenting har gjorts fram tills idag ens i Superiorrummen vilket gör att kvalitetskänslan sjunker. Vi hade imte bokat frukost på förhand, och morgonmålet var definitivt inte värt sitt pris, dessutom var det lång kö till morgonmålet ena dagen...
3 out of 5
by A verified travellerfrom London, UK

expected better

Posted 03-Jan-2011
went there with my hubby on new year's eve to watch the fireworks from there, we had a room on the 8th floor with a very nice view on the tower bridge, the staff were very helpful and nice, and the breakfast was yummy overlooking the harbour, however the building is very old the wallpaper were scratched, the pillows were very uncomfortable, and when we wanted to order food from the 24hrs room service @ 11 pm we were told they ran out of food and only had burgers and pizza which were very bad
4 out of 5
Recommended
by A verified travellerfrom Hampshire England

Pricing

Posted 19-Dec-2010 on Hotels.com
We had planned to have breakfast in the hotel on the 2 mornings of our stay. However, the ridiculously expensive breakfasts put us off immediately. I do not know what visitors from abroad must think about the costs. £17. odd for a cotinental breakfast only a few pence less than a 3 course lunch in the Carvery seems like profiteering and a full English breakfast dearer than both of them. Also £7.50 for a normal gin and tonic is again pure profiteering. Also our room was cold as the air conditioning was very inefficient. The position of the hotel is excellent and apart from the above very comfortable. The meal in the Carvery on Sunday was delicious although our table was booked for 12.30 as we had a train to catch and we had go into the restaurant at 12.45 to ask them to open up. I would recommend your hotel but would have to be honest about some of your pricing.
5 out of 5
Recommended
for Families
by A verified travellerfrom varese

abbastanza vicino alla attrazioni , con la metropolitana sono facilmente raggiungibili

Posted 15-Dec-2010
non conoscevo questo albergo mi e piaciuto moltissimo e la posizione e la vista splendida , la location e davvero romantica! Ci tornero senz altro.
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom SLC, UT

Excellent time at the Tower

Posted 15-Dec-2010
I have stayed here many times, the hotel is excellent and the location is great....especially the Katherine's Dock area behind it - amazing Indian Restuarant, Mala, right behind.
4 out of 5
Recommended
for Families
by A verified travellerfrom West Yorkshire

lovely family hotel

Posted 07-Dec-2010
First impression,our doorman,pleasent nothing to much trouble and smiling. A little wait to cheak in but again the staff were helpfull,rooms nice and clean, cleaners also pleasent.