• Concierge services
• Complimentary newspapers in lobby
• Room service (limited hours)
• Breakfast available (surcharge)
• Business center
• Multiple small meeting rooms
• Internet access in public areas - complimentary
• 24-hour front desk
• Express check-out
• Multilingual staff
• Express check-in
• Safe-deposit box at front desk
• Total number of rooms - 203
• Number of floors - 7
• Dry cleaning/laundry service
• Television in lobby

• Coffee in lobby
• Elevator/lift
• Restaurant(s) in hotel 1
• Air-conditioned public areas
• Room service
• One meeting/conference room
• Parking nearby (surcharge)
• Luggage storage
• Laundry facilities
• Smoke-free property
• Banquet facilities
• Bar/lounge
• Multiple large conference rooms
• Health club
• Fax machine
• Photocopy machines

In contrast to the Edwardian style of the lobby, the 203 guestrooms are more modernly furnished with brushed-brass wall lamps, oversized teak headboards, and carpeted wall coverings. At Club Quarters, London, hardback books sit atop curved teak-veneer desks, and roaming-handset phones rest on bedside chests of drawers. Guests enjoy flat-panel TVs with digital service, and complimentary wireless Internet access.

• Cable/satellite television channels
• Air conditioning
• Climate control
• Voice mail
• Multi-line phone
• Coffee/tea maker
• Wake-up calls
• Complimentary toiletries
• Hair dryer
• Makeup/shaving mirror
• Iron/ironing board (on request)
• Electronic/magnetic keys
• Window opens
• Clock radio
• Desk
• Premium bedding

• Direct-dial phone
• Television Internet access (complimentary)
• In-room safe
• Complimentary newspaper
• Daily housekeeping (daily)
• Extra towels/bedding
• Private bathroom
• Shower only
• Electronic check-out
• Ergonomic chair
• Cordless phone
• Speakerphone
• Digital television service
• Flat-panel television
• Wireless high-speed Internet access (complimentary)

The Gaucho Grill - Popular with local businesspeople, this lively Argentine-styled restaurant can seat up to 100, and is packed to capacity when lunchtime diners flock to sample the Latin American cuisine and extensive wine list. The interior mixes cowhide-covered banquettes with bar-stool seating as well as more formal dining tables and chairs. Dim lighting throughout, including sepia-colored candles in rustic wooden holders at every table. Open breakfast, lunch and dinner during weekdays, and limited hours over the weekend.

Crosse Keyes Public House - Adjoining the hotel, this vast and traditional pub fills space once occupied by the original building's lobby. Beneath leaded glass domes, an oval, polished-wood bar serves draught beers, a full range of spirits, and a selection of international wines, available by the bottle or by the glass. The informal menu features light, international dishes. Open throughout the day until late evening. Hotel guests may use their own private entrance.