We had a quite superb stay at this hotel, made all the more memorable by the "nothing was to much trouble" approach of a quite outstanding staff team. From the reception team, the housekeeping carers, through the restaurant staff, to the pool attendants, every member of this amazing team of people showed pride in their place of work and in the service that they wished to share with their customers. Not surprisingly; this was exemplified by the example set by an ever present and very "hands on" general manager who set this positive tone by the style of his positive leadership.
I would unreservedly recommend this hotel to anyone and feel very confident that we will ourselves return.
Santa from Vietnam
This hotel is located on the southern end of Klong Prao Beach on Koh Chang Island, two km (one mile) from the Klong Plu …More
After reading reviews from other guests, I was not sure what to expect. I was very pleasantly surprised. I really enjoyed our stay at this hotel and will definitley return when the weather is better. The rooms were clean, the service was great, and the grounds were amazing! The only reccomendation I can make is to improve the road leading to the hotel. It is an unpaved road about 1.2 KM long and full of very large potholes. Other than that, a wonderful place to get away from it all.
We're a Thai-American couple so traveling to Thailand is our regular trip every year. We like the environment of the resort. Very quiet and tropical as it's trying to be. However, we feel that we were arranged to be with other thai guests in one area which was quite separate from other foreign guests who stayed with the same room type. We were not sure if this was intentional but couldn't help thinking of it given what we saw.
The room was very nice and well maintained. The only bad thing in our room was the AC thermostat that didn't work correctly.
Most surprising is the cleanliness of the beach. It was very dirty when we were there. We were so disappointed that we wanted to compare it with the public beach area. We don't think that the hotel couldn't afford someone regularly picking up trashes in the beach every morning.
The highlight is definately the afternoons watching the sun go down over the sea, with beautiful music playing, comfortable lounges set up on the hotels private beach, then moving through to dinner on the beach which the setting, comfort, service and food we're all excellant. Hotel staff we're some of the best, they get to know you and take an interest in you and your holiday and their English is very good. I have stayed at 100's of hotels and the Dewa rates in my top 10. The only thing I would change would be the bed and pillow were very firm, though this is fairly normal for Thailand, a nice pillow top would of made my sleep a touch more comfortable, some people would prefer a very firm mattress, impossible to please everyone understandably. With only being 59 rooms you don't get a crowded feeling, no line ups at breakfast or to use facilities, pool relatively not crowded. I give the Dewa a 9.5 out of 10..
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