4/10 Poor
Kaitlin
Travelled with group
3 Jun 2024
Liked: Cleanliness
Disliked: Staff & service
We are extremely upset because this hotel was not cheap at all and no notice was given about loud construction right next to our room. It wasn’t expressed anywhere and was not told upon check in. Plus they gave us the room right next to it. Construction starts very early in the morning so we never got to sleep properly on our vacation and to add, the cleaning crew was very loud even earlier. The front desk said they are not allowed to start before 8:30 but we heard lots of banging around at 6am not exaggerating at all and then promptly at 8am was vacuuming and then leaf blower for 30 min straight. Everyone woke up. So no one got sleep and we couldn’t even enjoy the hammock and porch because the construction was so loud. For over $500 we are very upset and will now be warning anyone we know. The front lady said she would refund me but couldn’t since I booked with Expedia. What a vacation