GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Double Hilton Guestroom
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Twin Hilton Guestroom
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Double Executive Room
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King Executive Room Plus
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Double Family Room
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Double Executive Acces Rm - Best Available Rate
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Double Exe W Bal River Vw - Best Available Rate
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Double Executive River Vw - Best Available Rate
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Kids stay and eat free at Hilton hotels
Time spent together as a family is very precious. And Hilton knows how important it is for everyone to be happy. Hilton takes care of the little things which make all the difference, so everyone has an enjoyable, relaxing stay.
Hilton offers a whole host of benefits for you and your little ones in the UK and Europe:
Hilton makes life more fun for the kids, and easier for you!
Property Amenities
Rooms
Hilton Newcastle Gateshead has 254 air-conditioned guestrooms, all featuring modern decor with light woods and sleek furnishings. Rooms include desks, minibars, blackout drapes/curtains and high-speed Internet access (surcharge). TVs are equipped with premium satellite channels and pay movies; multi-line phones have voice mail. Bathrooms provide phones, complimentary toiletries, and hair dryers. Coffee/tea makers, in-room safes, clock radios, trouser presses, and irons and ironing boards are provided.
Room Amenities
Dining
Windows on the Tyne Restaurant - Casual dining in an open, airy room with floor-to-ceiling windows overlooking the river. English and international cuisine. Open for daily breakfast, weekday lunch, and nightly dinner.
Windows on the Tyne Bar - Serving beer, wine, cocktails, burgers, sandwiches, and other light fare. River views.
In-room dining - Available 24 hours a day.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hilton Newcastle Gateshead
of guests recommend
out of 22 reviews
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Showing 1 - 10 results (of 22) · See more Hilton Newcastle Gateshead reviews
“Very comfortable and friendly.”
Ideally situated for the Baltic and Sage but less so for the shopping in Newcastle.
“Great Stay in Newcastle”
We had a fantastic time staying at the Hilton. The city view room is well worth the extra cost, the rooms and beds can't be faulted and the location is perfect for a stay near the attractions in Newcastle.
“Would definately stay again if in Newcastle.”
Lovely hotel with the most pleasant of staff, delicous mouthwatering breakfast.Our room overlooked the front of hotel & was very quiet. Highly recommended!
“Very impressed”
Beautifully presented hotel with good food and decent sized rooms. Breakfast especially good, with plenty of choice and cooked food is hot, which isn't always the case in large hotels. Staff very friendly and helpful. Paid extra for a room with a view over the Tyne, well worth the extra. Bit of a hike to Newcastle Centre, but convenient for the riverside and Gateshead. Some annoying charges - e.g. the car park, and the bottled water in the room. Overall well above average hotel, however. We would defintely stay here again.
“Good comfortable hotel in good location”
Lovely views across the river, comfortable rooms, good quick customer service as you would expect from a hilton hotel. Buffet breakfast well worth getting. Location good for central Newcastle which is just a 10 minute walk over the river and into town. Few minor niggles with the room including poor lighting in te bathroom and a leaking aircon unit however!!!
“Excellent hotel!”
Brilliant hotel - very comfortable, modern, brilliant view over the Tyne bridges and very easy to walk over onto the Quayside and into town.
“Great location.”
Hotel is situated in a great location overlooking the Tyne. The city is fairly compact and can be easily walked from the hotel. Staff at the hotel were really friendly (as are the people in general in the North East).
“Wonderful View of Newcastle”
Impecably clean, very friendly staff, full breakfast, very comfortable room and the most beautiful view of the city.....what else can you wish ?.....just more time to enjoy it, I guess.
“Disappointment, great location and some great staff but also some horrors!”
We stayed for 3 nights to do our Xmas shopping in the Metro centre. The receptionist was awful, very unfriendly! It was heavy snow and we had parked across the road, we asked her if it was ok to leave our car there and she said 'no!' like we were naughty school children, we HADto park our car in the hotel car park and she gestured in the vague direction of where this might be. We got more sense out of the kindly concierge who explained there were double yellows hidden in the snow, said they could offer us a good rate in the car park for 3 nights and showed us exactly how to get into it! Contrast! Probably a training or team work issue going on with staff, some clearly are not there to serve the customer! We had a basic twin room, it was clean but the beds were very creaky and uncomfortable. The breakfast food was of a disappointing standard - the scrambled egg was definately reconstituted and the other cooked food was dry and not hot enough. The girl who made omlettes was great though, very friendly! The steam room was being renewed and when we went back for a second night to the pool and sauna, the same huge clump of hair was still swirling around the only 2 working showers which had been there the night before - yuk! The changing room floors were dirty and littered with hankies, wipes etc. On our last night there was a party in the room next door - hotel were not really bothered about this and we had a sleepless night. Good location but I don't think we'll be back!
“Great Location”
Clean, well maintained, pleasant staff. Easy walk to River front park areas, restaurants, historic sites of Newcastle, The new Millenium EYE bridge, Sage Theater, Baltic Art Center. Convenient walk, bus, metro into Newcastle City center.
Showing 1 - 10 results (of 22) · See more Hilton Newcastle Gateshead reviews
Bottle Bank Gateshead Gateshead, NE8 2AR England
Nearby Points of Interest
The preferred airport for Hilton Newcastle Gateshead is Newcastle (NCL-Newcastle Intl.) - 10.4 km / 6.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Newcastle-upon-Tyne, England, United Kingdom: Set in northeast England, Newcastle-upon-Tyne gets its name from the 11th century castle that still stands near the river. More modern attractions include the Quayside, boutiques and shops in Grainger Town, Chinatown, and important works at Laing Art Gallery. Soccer fans will want to take in a Newcastle United game at St. James Park.
Bottle Bank Gateshead Gateshead, NE8 2AR England
