Grand Jersey Hotel & Spa

5.0 star property
Beach hotel with a full-service spa and a conference centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Jersey Hotel & Spa

Photo gallery for Grand Jersey Hotel & Spa

Terrace/patio
Exterior
Deluxe Double or Twin Room, Park View | Premium bedding, in-room safe, individually decorated
Terrace/patio
Beach/ocean view

Overview of Grand Jersey Hotel & Spa

9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Pet-friendly
  • Parking included
The price is £126
Price available on 24/3/2024

Explore the area

Esplanade, St. Helier, Jersey, JE2 3QA
  • Popular LocationTassili1 min walk
  • Popular LocationCastle Kiosk1 min walk
  • Popular LocationJersey Opera House5 min walk
  • Popular LocationThe Georgian House6 min walk
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Room options

Superior Double Room, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room (may have frosted Windows)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Park View

  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room (may have frosted window)

  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Small Classic Double

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Park View

  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the area

St. Helier

Located in St. Helier, Grand Jersey Hotel & Spa is in the city centre and on the waterfront. The Georgian House and Elizabeth Castle are local landmarks, and some of the area's attractions include Fort Regent Leisure and Entertainment Centre and AquaSplash. Looking to enjoy an event or a game while in town? See what's happening at Springfield Stadium or Les Landes Race Course.

What's nearby

  • St. Helier Town Hall - 7 min walk
  • King Street - 9 min walk
  • Port of Jersey - 9 min walk
  • Elizabeth Castle - 11 min walk
  • St. Helier Central Market - 13 min walk

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • Kyoto Restobar - 6 min walk
  • First Stop Cafe - 5 min walk
  • Burger King - 8 min walk
  • Bella Italia - 7 min walk
  • Cargo - 7 min walk

About this property

Grand Jersey Hotel & Spa

Luxury hotel by the sea
Located close to Port of Jersey, Grand Jersey Hotel & Spa provides a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to a massage, a body scrub or Ayurvedic treatments at the on-site spa. Enjoy British cuisine, a beachfront location, and ocean views at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, wedding services and a vegetable garden
  • Guest reviews speak highly of the breakfast, beach locale and helpful staff
Room features
All 123 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and baths or showers
  • 42-inch HDTVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited on-site parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25.00 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on 24 Mar 2024 start from £125.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Jersey Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city centre and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

Grand Jersey Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, rooms were nice and we thoroughly enjoyed our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Amenities
Friendly, helpful and attentive staff, lovely room, beautiful swimming pool and excellent food. The hotel is in a super spot. We chose a deluxe room with an ocean view which was worth paying a little more for.
Stayed 4 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Amazing staff. Great afternoon tea and dinner. Exceeded expectations in all ways.
Stayed 4 nights in Feb 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Outstanding customer service. Wonderful views from our room. Food was very good. We will definitely be staying again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely clean hotel. Staff great and welcoming. Definitely recommend spa and massages
Stayed 2 nights in Feb 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got a nice sea view room on the top floor. The staff were very helpful right around the hotel. It's a lovely location to look across the bay. Lovely breakfasts..... The steps to the leisure facilities might be problematic if you're les mobile ( I wondered if there was an accessible route, but in seeing my husband using a walking stick, nothing was pointed out to us. There appeared to be a turn down service..... which was only provided on one of the three nights we stayed. We didnt know it was a service available; it was just done on our second night...
Stayed 3 nights in Feb 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel well situated, good facilities and reasonable price. Spa was exceptional
Stayed 3 nights in Jan 2024

10/10 Excellent

jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with some excellent staff. Great for visiting St Hellier and shops, and easy for visiting other parts of the island.
Stayed 3 nights in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay at The Grand which has now become our 'go to' hotel when we are in Jersey.
Stayed 4 nights in Dec 2023

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
East Midlands (EMA)