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Reviews of Golden Paradise Hostel

2 out of 5
Golden Paradise Hostel
Calle Hernan Cortes Mza 180, Lote 4, Isla Holbox, QROO

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 92 reviews" "
Rating 8 - Good. 37 out of 92 reviews" "
Rating 6 - Okay. 10 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

irene gunawan

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best!!best!!best!!best!!best!!best!!best!!best!!best!!best!!
Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet place on Holbox
Well kept, clean and nice hostel which is more like a simple hotel. Staff was really friendly. If you’re looking for a peaceful place to stay while in Holbox, I can only recommend the place. It’s just a few blocks away from the center of the island.
Stayed 2 nights in Dec 2019
Response from Golden Paradise Team on 22 Dec 2019
Thank you very much for taking the time to share your experience with us!! Your comment made our day better (: Looking forward to see you again! Warm wishes,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Bri, Victoria, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room Wonderful Staff
Golden Paradise was a lovely, out of the way, hostel for our first trip to Holbox. We stayed on the island for about 13 nights and our room was our home for that time. The staff were wonderful, the room was comfortable, and the garden was lovely for relaxing. My only regret is that I wish we had booked our visit for the next year before we left. It appears with the growing visitor volume in Holbox that the property is already booked out for the dates we are hoping to visit.
Stayed 12 nights in Mar 2017

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
As far as hostels go, this place was great! I stayed here for a week. The communal kitchen was kept very clean as well as the room and grounds. My shower was cold, but I came to always expect that traveling in Mexico. Wifi worked well compared to other places I had stayed.

8/10 Good

budget traveler, alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel close to downtown and beach
The hotel manager, Israel, was great to work with. His English is good for those who are working on their Spanish. This is a great deal, we had a private room with bathroom. It had ac, a fan, small refrigerator and was cleaned daily. There is a shared kitchen if you want to cook and hammocks outside. Conveniently located so you get the quiet away from town but a short walk to restaurants, markets, and the beach!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hostal And friendly staff!
My sister and her husband travelled with me to Holbox Island for a quiet experince. Qe stayed four nights at Golden Paradise Hostal in an upstairs room. The room was pretty small for 3 adults but very cosy. it is a pretty close walk to the beach and centro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, friendly staff
Very reasonably priced for Holbox, which seems to be more expensive than elsewhere. Good value for money, we had a big room with air con etc..

10/10 Excellent

Sue, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place great price.
Perfect. Clean, quiet, good kitchen, helpful staff. I spent a lovely peaceful week for a good price. Will return.

6/10 Okay

Mariano

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Digno. Personal muy amable
El personal es muy amable y voluntarioso. Las instalaciones generales son feas, de apariencia descuidada. El wifi tiene inconvenientes y la luz suele cortarse pero es algo habitual en la isla y no un problema del hotel. Las habitaciones son limpias, dignas, con ropa de cama aceptable y relativamente cómodas. La ubicación es practica a mitad de camino entre el ferry y la playa. No es un establecimiento memorable ni tampoco un desastre. Solo un lugar de precio accesible que no es lindo ni pretende serlo.
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel Augusto

Stayed 1 night in May 2022

10/10 Excellent

irving rodrigo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estancia básica y agradable
Todo estuvo muy bien, el staff atento y servicial. No hubo ningún incidente
Stayed 1 night in Mar 2022

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atencion
Muy a gusto. Buena ubicacion. Accesibilidad. Cercanía al centro de la isla. Limpieza. Buena atención. No tiene restaurante, pero si una cocineta.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza excelente
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general es muy buen hotel Céntrico y muy cómodo
Stayed 1 night in Feb 2021

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito lugar
Excelente lugar, muy bonito y el personal es muy amable..
Stayed 2 nights in Jan 2021

8/10 Good

Nicolas A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hostel se encuentra muy bien ubicado, a pocas cuadras del puerto. En la habitación hay un frigobar, algo muy positivo y poco habitual en este tipo de alojamiento. Hay baño privado a unos metros de la habitación. Tiene cocina de uso común con todo lo necesario para preparar una comida rápida. El alojamiento es ideal para descansar ya que no hay actividad nocturna como en otros hostel. Muy buena relacion precio/calidad
Stayed 1 night in Mar 2020
Response from Jenny on 17 Mar 2020
Gracias por la descripcion y sus comentarios de nuestro centro de hospedaje, seguramente nos motivaran a seguir mejorando nuestro servicio. Cordialmente

8/10 Good

Luis Enrique

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

ALDO OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Excelente lugar, ubicación perfecta, a corta distancia de la playa y del ferry. La atención muy atenta y siempre al pendiente de todo. Lo recomiendo totalmente.
Stayed 2 nights in Mar 2020
Response from Jenny on 17 Mar 2020
Agradecemos sus comentarios positivos de su estancia con nosotros, nos anima a ir mejorando. Cordialmente.

10/10 Excellent

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse. A recommander
Chambre propre et cadre agreable avec jardin et de nombreux fauteuils ou hamacs. Excellent accueil. A 10 mn à pied des restaurants.
Stayed 2 nights in Feb 2020
Response from Jenny on 15 Mar 2020
Merci pour votre séjour et votre préférence, vos commentaires nous encouragent à être meilleurs dans ce que nous faisons. Cordialement

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable estancia, me gusto que tienen espacio para preparar tus alimentos, servicio excelente y habitaciones muy lindas.
Stayed 1 night in Feb 2020
Response from Jenny on 27 Feb 2020
Hola, gracias por sus comentarios, ya que tomamos muy enserio las sugerencias para mejorar nuestros servicios. Gracias por su preferencia.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Jan 2020
Response from Jenny on 27 Feb 2020
Hola, sus comentarios son importantes para nosotros, sin duda lo tomaremos en cuenta. Cordialmente.

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradiso
Holbox è un’isola paradisiaca in più al Holding paradise hostel si respira un’aria di tranquillità, si trova vicino al porto quando sbarchi non servono taxi sei vicino al centro e alle spiagge, l’unica spiaggia che se non hai voglia di camminare ( via spiaggia meglio) una 30 minuti è punta coco ma vi posso assolutamente assicurare che se andate via spiaggia ammirate il panorama è in un attimo siete arrivati . Il personale é molto disponibile . Lo consiglio vivamente
Stayed 2 nights in Jan 2020
Response from Jenny on 22 Jan 2020
Grazie per i vostri commenti, che ci motivano a fare del nostro meglio affinché i nostri ospiti si sentano in un ambiente naturale e rilassato. Cordialmente. Squadra d'oro

4/10 Poor

Philippe, France

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
La situation au milieu des bidonvilles et decharges ce qui attirait des moustiques. La salle de bains vetuste la douche qyi innonde tout La cuisine sale
Stayed 2 nights in Jan 2020
Response from Karla Espinosa on 17 Jan 2020
Désolé pour le dérangement cher invité, il y a des moustiques sur l'île en général, ce n'est pas typique d'un endroit spécifique et quant à la région, sur l'île il n'y a pas de banlieue, elle est très petite avec des similitudes et des caractéristiques dans tous les domaines, vous n'avez pas mis quoi La seule chose dont vous vous êtes plaint à la réception, c'est qu'ils ont fait le ménage parce que vous ne vouliez pas qu'ils entrent dans la chambre et parce qu'ils ont touché les vêtements que j'ai laissés aspergés sur leur lit, nous avons assisté et pris soin de leurs demandes, mais si vous ne vouliez pas faire le ménage, vous auriez dû le dire à la réception, car les chambres qui ne font pas le ménage se plaignent et ont un impact direct sur nos employés, nous regrettons que votre colère ait été trop forte même comme en témoigne votre commentaire et rappelons que l'île est une réserve naturelle. Cordialement. l'administration

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Equipo Golden on 12 Aug 2019
Muchas gracias Amaury!!! esperamos verlo pronto (: Cálidos saludos,

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regresaria
Excelente servicio y ubicación
Stayed 1 night in Jul 2019
Response from Equipo Golden on 8 Jul 2019
Muchas gracias estimado Mario por tomarse el tiempo, sus comentarios significan mucho para nosotros, esperamos verlo pronto!! (: Cálidos saludos

6/10 Okay

Katharina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Durchwachsen
Puh, mit dieser Bewertung tue ich mich schwer. Holbox ist toll, aber wenn man dorthin kommt weiß man auch bzw merkt schnell, dass der Standart dort nicht mit dem Rest von Yucatan vergleichbar ist. Schade fand ich aber, dass das Hotel mit Abstand das teuerste und gleichzeitig schlechteste auf unserer Rundreise war. Das Hotel liegt nicht direkt im Zentrum, so war es nachts relativ ruhig. Internet gab es nur in der Nähe der Rezeption und ziemlich langsam. Scheint auf der ganzen Insel so zu sei, also OK. Leider war das Zimmer ziemlich dreckig, Wasser gab es längere Zeit nicht und überall hingen unfreundliche Schilder (Handtücher nicht schmutzig machen, Gepäck wird nicht aufbewahrt, eine Liste mit Strafzahlungen), jeder Winkel wird kameraüberwacht und es wimmelte nur so vor Mücken (im Rest der Insel war es lange nicht so schlimm). Auch die einzigen Kakerlaken auf unserer Rundreise (7 Hotels und 16 Nächte) fanden wir hier.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Die Unterkunft war sauber und ordentlich. Leider hatte ich einen fetten Fleck (irgendwas muss irgendwo durchtropft sein als das Bett schon bezogen war, da ansonsten alles sauber war) bei Ankunft auf meinem Laken (habe ich erst vor dem zu Bett gehen gesehen). Die Rezeption ist bis ca 22 Uhr besetzt, so dass ich erst am nächsten Tag ein neues Laken bekam. Das Zimmer selbst ist geräumig, jedoch nicht groß, es gibt nur eine Gepäckablage und einen Tisch (wir haben beides für die großen Rucksäcke genutzt). Aus der Dusche kam an einem Tag kein heißes Wasser, die Angestellten waren jedoch sehr bemüht das Problem zu beheben so dass wir nicht kalt duschen mussten. An einem anderen Tag hatten wir jedoch gar kein Wasser als wir duschen wollten, auch das Problem wurde behoben. Das Hostel liegt nicht im Dorfkern, man muss etwa 5 Minuten laufen. Für einen kurzen Aufenthalt, bei dem man sich nicht an „kleinen Schönheitsfehlern“ stört ist das Hostel gut geeignet. :)
Stayed 4 nights in Mar 2019

10/10 Excellent

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2019

10/10 Excellent

Miguel Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Equipo Golden on 27 Mar 2019
Hola, buen dia. Gracias por sus comentarios, que nos ayudan a mejorar cada dia nuestros servicios. Esperamos ofrecerle nuestros servicios en un futuro. Cordialmente. Equipo Golden

10/10 Excellent

Carmen Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Buen servicio y los espacios bastante cómodos, buena opción para un viaje relajado.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Me gusto buen precio con baño propio la ubicacion esta bien ,el atendimiento bien
Stayed 2 nights in Feb 2019

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcto
Buena relación calidad precio para el lugar
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Instrumentos de cocina no estaban en buen estado. Hormigas en las habitaciones
Stayed 3 nights in Nov 2018

10/10 Excellent

alberto jose

excelente
Stayed 2 nights in Sep 2018

8/10 Good

Juan, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
En términos generales bien en el hotel, buen desayuno e instalaciones; sin embargo el sargazo sí es un problema y es necesario que el personal del hotel haga algo para al menos reducir su cantidad en la playa del mismo
Stayed 1 night in Jul 2018

10/10 Excellent

AMELIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Chambre agréable. Salle de bains privée mais en dehors de la chambre. Il manque un peu de rangement dans la chambre. Hôtel très propre et personnel sympathique. Cuisine utile.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal fue muy amable y con una gran disposición. Con respecto a la habitación, era cómoda y limpia. Sin embargo, el wifi del hotel era muy malo.
Stayed 2 nights in May 2018

2/10 Terrible

FRANCISCO

Disliked: Staff & service
Nefasto
Fatal, nada recomendable. La ubicación que dan en Hoteles.com no es la correcta, NO ESTA CERCA DE LA PLAYA, NO TIENE LOS SERVICIOS QUE ANUNCIAN.

10/10 Excellent

MARIA JOSÉ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amable las personas y bonito lugar y buena ubicación

6/10 Okay

mathilde

Liked: Cleanliness, property conditions & facilities, room comfort
Sans plus
Nous avions une chambre basique et propre Pas de petit déjeuner possible sur place mais une cuisine accessible. Le wifi est quasi inexistant.....
Stayed 2 nights in Mar 2018

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
La estancia ha sido ahradable, pero el jardín esta muy descuidado. Material de obras y las luces de las sombrillas no funcionaban. Lo peor de todo es que por la noche ladra un perro y de madrugada canta continuamente un gallo con lo que no se puede dormir. Lo mejor la gobernanta, siempre atenta a lo que puedas necesitar. Si no se soluciona el problema nocturno no volveria. Saludos.
Stayed 7 nights in Dec 2017

4/10 Poor

Florence

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel dans le centre ville un peu l'ecart Proprietaires peu agreables : nous avons d'abord eu une chambre avec un trou enorme entre la chambre et le bas de la porte, la pluie ou les insectes (petits ou grands !) pouvaient donc rentrer dans notre chambre sans probleme. Nous avons demande a changer de chambre mais la proprietaire nous a fait payer plus pour avoir la meme chambre sans trou !! De plus, elle a voulu nous faire payer une fortune le simple fait de laisser nos bagages a l'accueil pendant notre journee apres le check-out
Stayed 1 night in Aug 2017