Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom mexico

hotel especial por su estilo y ubicacion

Posted 18-Oct-2014
Pros: tiene un estilo muy especial, diferente a los hoteles que conozco
Cons: el aire acondicionado
Location: la ubicacion inmejorable en el centro de la plaza de la signiora y de todo florencia, cerca de ufizzi y del puente viejo, la academia .
estancia muy agradable, apoyo de las chicas de recepcion como costansa y pamela
5 out of 5
by A verified traveller

We loved it

Posted 05-Aug-2014 on Hotels.com
The location is amazing. Right in the Piazza! so beautiful! We arrived by car so that is a bit tricky but managed to find free parking about 3 streets away! There are parking garages but we arrived about 11pm so they were all closed so we had to find something on the street. Entrance to the hotel is literally just a door in between 2 little restaurants. One of the waiters peeked over and saw me having some trouble and told me what buzzer to push. You will have to carry your bags up a large flight of stairs before you get to the lift which takes you the rest of the way. the elevator is tiny and my 10 year old son rode up with the luggage and we walked up the stairs! He thought that was fantastic! The hotel seems to be a converted apartment which is hundreds of years old and very charming. This is Florence! We had a double bed and a pull out couch which at first glance you would think uncomfortable but we all slept great. We did not have a view but several of the rooms look right out onto the piazza so if you can, request a room with a view because it would be spectacular, especially at night. Walk out the door and you are staring at the Palazzo Vecchio. 5 minutes from Ponte Vecchio, could not be in a better spot. Hotel staff that we met in the morning were very, very nice. Room was clean and bathroom huge. A great, authentic, Florence stay. Would recommend it for sure.
4 out of 5
by A verified traveller

Perfekt beliggenhet

Posted 04-Jul-2014 on Hotels.com
Fin bed & breakfast, med svært sentral beliggenhet. Frokosten er ikke bra, men det er et perfekt utgangspunkt for noen dager i Firenze.
5 out of 5
for Couples
by Tired Touristfrom Manchester UK

Best Location in Florence

Posted 19-May-2014 on Hotels.com
Marvellous location in the main square. Walking distance to Uffizi, Main Art Galleries and major Churches. Numerous cafes. Welcoming, efficient staff. Good info on where to eat, book tickets,tours, car hire, parking etc. Free Wi-Fi, PC, printer and phone. Minor point, staircase to first floor then lift to reception on 2nd floor, only a problem if frail. Happy to return.
4 out of 5
by A verified traveller

Close to so much!

Posted 18-May-2014 on Hotels.com
Really enjoyed our stay at this beautiful hotel. We were in the heart of all the wonderful historical sites and museums. Staff was very helpful and welcoming. They made very good suggestions for restaurants. One drawback was having to carry luggage up one flight of stairs, but when you have the chance to stay in a medieval building, it's worth it. I would not recommend having breakfast in the hotel as it is mediocre compared to the cafes close by. again that is a personal choice. We would stay again.
3 out of 5
by CeeCeefrom Los Angeles

Central Florence but noisy.

Posted 06-May-2014
Pros: The staff was friendly and helpful.
The staff was very helpful with our parking situation and our luggage but it was a real pain to drive to since it was in the center of town. Then we had to get our bags up to the room while one of us stayed with the car. Then we had to find the parking garage and battle the tourists in the street to get out of our way whie driving. Our room was clean and big but outdated and the room was right above a school so the kids getting out of class was a real noisy racket until 6:30pm. No breakfast included and the staff leaves everyday at 1pm. I think too expensive for what you get and would opt to stay near Santa Maria Novella next time. FYI- I have been to Florence 4 times and even lived there for a year.
5 out of 5
for Families
by Harald Ommangfrom Sandnes

Perfekt beliggenhet, hyggelig betjening

Posted 28-Apr-2014 on Hotels.com
Super beliggenhet på Piazza della Signoria. Stort, trivelig rom (nr 2). Hjelsom og hyggelig betjening. Anbefaler å spise frokost ute. Den du kan få inkludert er ikke allverden. Vi spiste bare frokost to ganger der, og slapp så å betale for de to siste.
5 out of 5
by Keep travellingfrom Melbourne australia

Dream Stay

Posted 27-Jan-2014 on Hotels.com
We were upgraded to the gold room. It was a huge apartment that looked directly in to The Square. We had views of the Duomo from our bed. Costanza was very helpful, both before we arrived and during our stay. We had a magical experience, we couldn't be happier. Thank you ladies.
5 out of 5
by Javierfrom Miami

In the center of the city

Posted 08-Aug-2013 on Hotels.com
Great location and very friendly host
3 out of 5
by Rickfrom Dublin, CA, USA

o.k. hotel but great location

Posted 31-Oct-2012
Pros: location
Cons: the price and ammenities were
Location: right in the middle of the square and was the best for seeing the museum or anthing else in Florence. 15 minutes walking to the train station
Location, location, location is the best description for this hotel. It was located right on the square and was close to everything. Setting that aside, my wife and I thought the hotel was overpriced. The drinks in the minibar were expired-2011. The shampoo came in a small packet, no conditioner and no lotion. The staff was very friendly but were only onsite between 8:00 am and 1:00 pm and the location of the hotel was very difficult to find. If you arrive after 1:00, you must call them and someone will meet you. The bummer was the church bells which is located right next to you and so you will hear this every hour. We were exhausted so only heard it slightly and went right back to sleep.