Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Doncaster

Perfect for business trip but able to take family

Posted 16-Oct-2014
Pros: As above
Cons: It did look a bit tired
Location: Only needed to use the room - very close to A1 so easy access
I was away on business but my daughter was told by a doctor that she needed to get rest & warmth. She is a student living in shared accommodation so would get neither where she normally lives so it was perfect to be able to take her with me Comfortable warm & friendly
3 out of 5
Recommended
for Everyone
by A verified traveller from huddersfield

rather further from city than I would have prefere

Posted 15-Oct-2014
Pros: easy come easy go
quality as expected - it pretends to be no more than it is
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Ideal hotel for business meeting in the Durham are

Posted 13-Oct-2014
Pros: Handy situation.
Location: Durham is an amazing city
Check in is simple and straightforward, and the room and facilities are basic but ideal for brief stays in the region.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from West Yorkshire

Convenient one night stopover

Posted 27-Sep-2014
Pros: Good value for money and conveniently located alongside the A1 but didn't hear any road noise once inside the hotel.
Cons: Decor rather dated
Location: Handy for Durham and our visit to Beamish museum less than 30 minutes away.
First visit and need somewhere in the area for an overnight stop. Good price and comfortable large bed. Would use them again if in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Northallerton

Value for Money

Posted 27-Sep-2014
Pros: The staff were so helpful
Cons: More choice of food
Location: Didn't feel like investigating.
Everything clean and tidy. We arrived and booked in then had a phone message about a family emergency. I have to say that the staff were brilliant finding us the telephone number we needed and showing concern and caring. We stayed local for something to eat at the Costa. A reasonable fare (Costa chain food) but they could not supply what we would have liked as they had run out of most things by the time we got there. Just didn't want KFC so it was a bit of a scratch meal.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Sep-2014
Location: Recommend China Delight Chinese Takeaway for the food near hotel. Good quality and Friendly owner
Acceptable hotel. Not far from Durham. Easy to find
3 out of 5
Recommended
for Everyone
by A verified traveller

Out of town but handy for our purposes.

Posted 19-Sep-2014
No problems. Would stay there again. No other comment.
5 out of 5
Recommended
for Everyone
by A verified traveller

all good

Posted 16-Sep-2014
great clean good parking excellent staff would use again no problems
4 out of 5
Recommended
for Everyone
by A verified traveller from durham

Pleasant hotel, good facilities close by

Posted 15-Sep-2014
Pros: Good location & facilities
Cons: Bathroom
Location: Easy access
Had a problem with broken toilet but managed to fix it
3 out of 5
Recommended
for Everyone
by A verified traveller from Scarborough

Hungry

Posted 14-Sep-2014
Pros: Spacious room
Cons: Should have been advised about the meal arrangements
Location: Next to a very busy road. Suggest don't arrive at rush hour as we did the road was very busy and we seemed to queue at endless roundabouts.
Room was warm, spacious and clean. Disapointed that the only breakfast we could get was either a McDonald's or a cold one from Costa's at the services next door. The restaurant advertised on Expedia with full breakfasts at £7.50 had actually closed, and we could only get a proper evening meal by getting back in the car. The sign in the services said the nearest was 11 miles away, but advised by staff there were a couple of pubs a mile or so down the road. Wish we had known as would never have booked this hotel. We left a day early purely because of the lack of availability of a "proper" meal. If you don't mind McDonalds or Costas then reception were offering everyone who stayed a discount voucher. Don't forget to ask for it as it was not offered to us and we only found out when we read the info in the room, unfortunately too late for our evening meal of Burgers and fries (yuck).