Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant Visit

Posted 12-Jul-2014
Pros: The staff was extremely helpful and pleasant.
The staff was very helpful in directing us to local places to visit. We drove into Spennymoor, Durham, and Newcastle during our stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel close to A1M

Posted 13-Jun-2014
Very clean and comfortable, good sized rooms, excellent friendly staff.
3 out of 5
Recommended
by PJ from Surrey

Needs some TLC

Posted 29-Apr-2014 on Hotels.com
Clean and reasonably comfortable but badly in need of a coat of paint and new carpets
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 16-Feb-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller from Darlington

Posted 02-Feb-2014 on Hotels.com
Did what it said on the tin. Room was of good size and had everything you could need.
3 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 01-Feb-2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by mrsd19 from Humberside

Nice

Posted 12-Jan-2014 on Hotels.com
Good clean, convenient extras like tea coffee, heated towel rail couldn't find fault, only downside was so many noisy people at 4,30am on a thursdaynight Friday morning on the corridor, doors open shutting at least 6 times in 10 mins, it was like been at spaghetti junction, so no sleep, a shame really.......not staffs fault would use again
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient to Bowburn

Posted 18-Dec-2013
Pros: Very close to my business.
Cons: Very satisfied.
Arranged late arrival for me, which went well.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Well appointed room

Posted 02-Dec-2013 on Hotels.com
Nice clean room with fast internet and everything you could need for a quick stopover. it is at a motorway service station so only suitable for drivers and not exactly scenic but it was convenient for my particular needs. My only negative would be the shower which was very low power and so not so great for washing long hair. It also had a fixed head which was clearly designed for rather short people so a bit of a limbo dance
2 out of 5
Recommended
for Business Travellers
by justanotherreviewer from Manchester

Seen better days !!!!

Posted 17-Nov-2013 on Hotels.com
Hotel is in dire need of a refurb everything just feels a little bit grotty and dirty. Seems to be a favourite of the white van man (car park full of them) and hanging out of the windows smoking. Bathroom needed regrouting,bulbs missing, cigarette burns on most hard surface. On a plus side good free wifi in the room,