Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

all good

Posted 16-Sep-2014
great clean good parking excellent staff would use again no problems
4 out of 5
Recommended
for Everyone
by A verified traveller from durham

Pleasant hotel, good facilities close by

Posted 15-Sep-2014
Pros: Good location & facilities
Cons: Bathroom
Location: Easy access
Had a problem with broken toilet but managed to fix it
3 out of 5
Recommended
for Everyone
by A verified traveller from Scarborough

Hungry

Posted 14-Sep-2014
Pros: Spacious room
Cons: Should have been advised about the meal arrangements
Location: Next to a very busy road. Suggest don't arrive at rush hour as we did the road was very busy and we seemed to queue at endless roundabouts.
Room was warm, spacious and clean. Disapointed that the only breakfast we could get was either a McDonald's or a cold one from Costa's at the services next door. The restaurant advertised on Expedia with full breakfasts at £7.50 had actually closed, and we could only get a proper evening meal by getting back in the car. The sign in the services said the nearest was 11 miles away, but advised by staff there were a couple of pubs a mile or so down the road. Wish we had known as would never have booked this hotel. We left a day early purely because of the lack of availability of a "proper" meal. If you don't mind McDonalds or Costas then reception were offering everyone who stayed a discount voucher. Don't forget to ask for it as it was not offered to us and we only found out when we read the info in the room, unfortunately too late for our evening meal of Burgers and fries (yuck).
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Ovenight atop

Posted 09-Sep-2014
Pros: Helpful staff, big light airy room, location
Cons: We had all that we needed for an overnight stay.
Location: It was close to Durham, which is where our focus for the stay was.
This was a pleasant hotel very close to the motorway, but the traffic noise was not an issue.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant Visit

Posted 12-Jul-2014
Pros: The staff was extremely helpful and pleasant.
The staff was very helpful in directing us to local places to visit. We drove into Spennymoor, Durham, and Newcastle during our stay.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Convenient sit on A1

Posted 17-Jun-2014 on Hotels.com
Clean straightforward hotel at a motorway service station so easy to find. Good internet service. Fine range of tv stations. Basic but fine for a stopover
5 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel close to A1M

Posted 13-Jun-2014
Very clean and comfortable, good sized rooms, excellent friendly staff.
3 out of 5
Recommended
by PJ from Surrey

Needs some TLC

Posted 29-Apr-2014 on Hotels.com
Clean and reasonably comfortable but badly in need of a coat of paint and new carpets
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 16-Feb-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller from Darlington

Posted 02-Feb-2014 on Hotels.com
Did what it said on the tin. Room was of good size and had everything you could need.