I am not the kind of person who judges a hotel based on what it looks like from the outside - or even from the inside. Things I look for \ judge a hotel by include:
- size of bedroom
- size of bathroom
- staff attitude
- hotel location
- in-room lighting
- background noise \ room soundproofing
I am a little claustrophobic so space and lighting plays a big part in the hotel rooms I book. Price does too.
This hotel delivered everything i needed. It was not far from the airport (9 min drive). my room had one bedroom with two king beds, a couch, tv and in-room sink. I also had a private living room space with another tv, open plan kitchen area with microwave oven, sink, coffee maker, fridge. Then there was an en suite bathroom. The bathroom was a little on the small side... but i was comfortable in it so cannot complain - it's not the smallest i have seen. room was air-conditioned and I got a good view from the hotel room.
every morning during the complimentary breakfast, the chef always conversed with me, as did a member of cleaning staff.
whilst the shuttle service is intended for transport to and from the airport, hotel staff were happy to volunteer the service for lifts to local attractions such as the capitol building.
the complimentary business center (free pc usage, internet, printer etc..) was out of use, but staff were happy to print documents for me.
Obviously the main attraction for this hotel is that it is perfect for attending concerts or any activity at Wells Fargo Arena. With free parking and a fairly complete breakfast included it is a very good deal.
It's a bit of a walk if you are planning to go to Court Ave. for dinner but there are other restaurants nearer and although the menu of the on site restaurant is limited our meal was quite tasty.
Staff was pleasant. The room was nice and quiet. It was great for a low budget hotel. The hotel was completely booked and yet we did not hear anything from the other rooms. Would definitely stay again. We were going to a conference in downtown Des Moines. It was an easy 10 minute drive from downtown - and half the cost of staying in a downtown hotel.
Diane from Burlington, IA
Ideal for business and leisure travelers offering great value and a great location in the heart of Des Moines. We are just a …More
Nice, clean rooms...loved the walk-in shower! Wireless internet connection came with no additional charge, which was nice. Enjoyed the convenience of direct connection to the casino without having to go out in the cold weather. Casino had a good buffet which was convenient, along with the hotel cafe' for breakfast...never had to leave for meals! Liked the secure elevators and casino entrance. Will do this again!
Very nice visually appealing place. Everyone we talked to was very friendly. Best & biggest hotel room I've ever stayed in with separate living room and full kitchen. Great breakfast & comfortable court yard area w/ fire ring
Melissa from Ames Iowa
The NEW Residence Inn by Marriott, the only all- suite, extended stay hotel in downtown Des Moines sits on the scenic river …More
Had 5:50am flight at DSM. The hotel starts serving breakfast at 4:30 am, with good varity of choices. Hotel staff is good. Room is clean and big. Very close to the airport. Will stay there again next time to DSM.
Julie from Boston, MA
Breathe easy in the smoke-free environment of the Heartland Inn Des Moines Airport. Conveniently located just off Fleur Drive …More
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