Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bogota, Colombia

Really amazing hotel with lovely environment

Posted 17-Jan-2015
Pros: the building The Stuff is really lovely and it is really service-oriented
Cons: nothing, everything was more than perfect
Location: relly close to main square where you can get almost everything. Near Koricancha building (one the tourist attraction)
The hotel is really amazing located in a historical building. The service and the stuff are out of this world. I really felt we were in the best hotel ever.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Colombia

Amazing!

Posted 08-Jan-2015
Pros: Food and Bar
This was an amazing experience, since the begining they make us feel as we were at home, the food was amazing and also the Pisco trip in the hotel Bar to met and understand the importance of Pisco over Peru; a different experience to live once in one of the most beatiful and stylish hotels from SPG
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jan-2015
Beautiful hotel, wonderful attentive staff, highly recommend it!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Three Night Stay - October 2014.

Posted 20-Oct-2014
Excellent location about 2 blocks away from Plaza de Armas. The initial reception was excellent, bags were quickly taken care of and we were led to the reception area while they did the computer entries on the reservation. We stayed in a one bedroom suite, it was a good size and very clean. No problems with heat, A/C etc. The bed was fantastic, very comfortable, and the black out curtains on the drapes were the best I've ever used, great for sleeping in. We did not hear any noise from adjacent rooms or the hallway, generally speaking it is a very quiet hotel since most people are out doing tours during the day. The only cons were reception not answering one day, and a little confusion with our drycleaning - nothing major. Personally I would skip the hotel restaurant for breakfast and head to a smaller cafe such as Greens. The breakfast was typical buffet although with excellent pastries, however the price was triple what you would pay a couple blocks away, with equally excellent food. Checkout was smooth and they arranged for a nice car at a very reasonable price. I would definitely stay at this hotel again if in Cusco.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston TX

A wonderful gem!!

Posted 20-Oct-2014
Pros: Staff
Cons: Rooms are spacious (we got upgraded) and spotless but it is "old world" - if you like "contemporary" - this may not be your scene.
Location: In the heart of Cusco - minutes walk to sites and restaurants.
This is first rate - from location to property to staff. We spent 3 nights before an Inka Trail trek and then a final night before heading home. I cannot comment enough on how great the staff was. Restaurant and bar are also good but getting a bill is a bit of a wait. We would definitely staff here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Great hotel!

Posted 15-Oct-2014
Pros: Beautiful gardens, spacious suites, incredible concierge service.
Cons: Don't change a thing
Location: Across the street from Temple of the Sun, 15 mins walk to Plaza des Armas, 15 min drive to airport.
Hotel is located across the street from the Temple of the Sun and 15 min walk to Plaza des Armas and city center. The hotel staff is exception as are the rooms and facilities. This hotel is a luxury property from SPG and no luxury is spared during your stay. The hotel bar and restaurant have great menus, food and drink options.
5 out of 5
Recommended
for Couples
by eeightfrom Tokyo

清潔でラグジュアリーなホテル

Posted 20-Sep-2014 on Hotels.com
マチュピチュを訪れる前後に各一泊しました。初の南米で女性ひとり旅だったので不安でしたが、清潔でサービスもしっかりしていて安心感がありました。レストランのお食事もとても美味しかったですし、BARも良かったし、スパもとても良かったです。ホテルのお部屋からはコリカンチャが見えて素敵でした。WI-FIもお部屋、ロビー共に快適につながりました。近くにあったEl Paisaというペルー料理のレストランが人気のようで伺いたかったのですがタイミング悪くお休みで行けなかったのは残念でした。ロビーの方がレストラン探しの相談にものってくださって良いレストランも見つけられました。
5 out of 5
Recommended
by Renan

This traveller left a rating score only Posted 19-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by DanaBfrom London

Perfect start and end to Inca Trail

Posted 14-Sep-2014 on Hotels.com
We booked this hotel for the beginning and end of our Inca Trail trek, and it was perfect for that. The staff was friendly, rooms large and comfortable, and the luxury was exactly what we needed at the end of the long trip.
5 out of 5
Recommended
for Couples
by Alessandra Oliveirafrom Ourinhos

Espetacular

Posted 14-Sep-2014 on Hotels.com
Estadia maravilhosa em todos os sentidos... Mas qdo chegamos no hotel, não estava incluso o café da manhã, e no site não estava descrito. Mas valeu mesmo assim, pois foi um dos hotéis mais espetaculares que já ficamos