Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Best in South America

Posted 26-Jul-2015
Superb staff, great food and and great luxury experience. A perfect way to end our holiday before the long flight home
5 out of 5
Recommended
for Everyone
by A verified traveller from Santa Barbara

Amazing HIstoric Masterpiece

Posted 21-Jul-2015
Pros: The historic value and the exceptional attention to detail.
Cons: Had a bit of trouble with the air conditioning. As a result, the first night in the room was very warm.
It is as if you are living in a beautifully restored museum. Everything about the hotel was exceptional. This may have been the most spectacular hotel I have stayed in. The hospitality and attention to detail were wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, IL

Perfect hotel after you've hiked to Machu Picchu

Posted 20-Jul-2015
Pros: The beds and the rooms
Location: Very close to the heart of Cuzco, in close proximity to great restaurants and sights.
We had a very short but wonderful stay - everyone was helpful and courteous, our rooms were beautiful, and the beds were incredibly comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel I Cusco

Posted 11-Jul-2015
Beste hotellet vi har bodd på....fantastisk service
5 out of 5
Recommended
for Everyone
by A verified traveller from São Paulo-Brasil

Hotel muito bem localizado e conservado

Posted 16-Jun-2015
Pros: localização e historia do hotel
Cons: tudo tão perfeito
Location: ao lado do templo do sol
adorei o hotel, atendimento maravilhoso, funcionário muito educados e um café da manhã muito bom e um Spa maravilhoso.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Different impressions

Posted 14-Jun-2015
Pros: Everything except it was dark.
Cons: Lighten up. Lighter colors.
Location: Fantastic location in Cuzco.
We stayed a total of five nights, separated into three different rooms. Hotel service and amenities outstanding. Rooms are dark but luxurious. One of our rooms was beautiful in all ways but last night we were in a small, dark and clearly lower value room. Overall hotel is very good. Staff terrific.
5 out of 5
Recommended
for Couples
by A verified traveller from Boca Raton, FL

Beautiful Hotel in the Historic District

Posted 02-Jun-2015
My fiance and I stayed at this hotel after a 4 day Inca Trail hike to Macchu Pichu and we were not disappointed! The staff was excellent. They made sure we had everything we needed and went out of their way to make sure our stay was great. We also enjoyed the spa and it was a nice way to relax after the long hike. The Water Circuit at the spa was a bit over rated in my opinion, but the massage and facial I had were excellent. The building and decor is beautiful as well. Great ambiance.
5 out of 5
Recommended
for Everyone
by A verified traveller

Top of the line: feeling at home in a Inka palace

Posted 14-May-2015
Excellent service and marvelous food. The overall experience at the hotel was great. Our kids were given the opportunity to participate in a guided visit to the hotel's kitchen and actually cook. The general manager took care personally of our stay. Palacio del Inka has the facilities and amenities of a big 5 star hotel and the customized service and personal touch of a boutique. Our room was big, clean and comfortable with a nice decor that reminded us the colonial Cusco. Congratulations to the managers.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney Australia

Excellent Customer Service. One the best !

Posted 12-May-2015
Pros: An amazing palace! Really reflects the Inka and Spanish culture. can't believe the level of customer service from check in to leaving . Excellent!
Cons: Nothing!
Location: Although not in the trendy San Blas area the location is great and near to Plaza De Armas and no hills!
I think this tops customer service world wide. It was exceptional. Highly trained, warm and professional. Beautiful hotel and staff made the experience wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveller from LA

Stay in Cusco.

Posted 05-May-2015
Pros: SPA, eats and Pisco.
Cons: Honest taxi drivers but this has nothing to do with the Hotel.
Location: It is great. The Plaza de Arms is just 5 minutes! Plus all the other central markets and shops are nearby.
We enjoyed the SPA, employees and comfort of this facility. Great location.