Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.8 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom yorkshire

Lovely building, interior a little too modern

Posted 01-Feb-2015
Staff and service was excellent, love the area, hotel a little too modern for the area
5 out of 5
Recommended
for Couples
by A verified travellerfrom Manchester

Excellent lakeside hotel

Posted 06-Jan-2015
Pros: The calm, peaceful atmosphere.
Cons: Locker system in the spa changing room (male) - nearly all seemed to be locked even when there were few people using the facilities.
Location: Great location for walking and access to the fells. Adjacent to Wordswoth's Dove Cottage and museum.
Everything that you would expect from a top quality hotel - excellent room, bar, dining room, spa suite. Just what we wanted in a glorious location.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel

Posted 19-Dec-2014
Beautiful hotel,the most comfortable bed I have ever slept in,food was amazing,breakfast fantastic !!
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location, great facilities & rooms

Posted 10-Dec-2014
Pros: outlook, room, facilities, breakfast outstanding , staff even better
Cons: very little
Location: walking
Great stay, excellent outlook over the lake, a refreshing change after some other hotels we have stayed just lately
5 out of 5
Recommended
for Getaway With Friends
by Karenfrom Surrey

wow - what a find

Posted 22-Nov-2014 on Hotels.com
Beautiful hotel in a stunning location. Would definitely go back again
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 16-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Richardfrom Liverpool

Excellent hotel with great facilities

Posted 28-Oct-2014 on Hotels.com
Great hotel. Enjoyed our stay. Slept really well. As others have said, the lightbulbs they use are terrible and you might as well not bothered for the first 10 minutes. Breakfast was chaos and needs to be looked at. Perhaps because it only runs from 8-10 (most hotels start at 6 or 7 and run until 11) it feels rushed and the staff can't keep up. Hotel was lovely and great location. Would stay again.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Cheshire

Nice hotel next to the lake

Posted 16-Oct-2014
Pros: Position and service
Location: Good location for the sothern lakes
Found ALL the staff very polite and helpful there are more facillities that you could ever want Views from some rooms and from some tables in the resteraunt are wonderful Sevice was very good but the menu did not change so after a week it was hard to find something different that you had not already tried Good position for walking into Grassmere and several walks from the hotel without using the car
5 out of 5
Recommended
for Families
by Andrewfrom London

Great location, very good condition of the hotel

Posted 06-Oct-2014 on Hotels.com
Great location, very good condition of the hotel and the room, friendly staff, but no minibar/fridge, mending kits and slippers in the room, average food. And Lake view rooms could be more reasonably priced.
3 out of 5
Recommended
by Suefrom Cheshire

Scenic outside clinical inside.

Posted 04-Oct-2014 on Hotels.com
Hotel is perfectly situated on lakeshore within very easy walking distance of Grasmere village. The hotel has only recently been extended and refurbished so has a modern and clean interior. Unfortunately despite the modern interior I found the hotel lacked atmosphere and was somewhat clinical. The thermal pool was a welcome place to relax after a long walk but was not suitable for swimming in. Staff were very polite and friendly. As expected when booking with hotels.com the room allocated did not have a lake view but looked out over the roadside of the hotel. Overall therefore I did not consider their hotel value for money.