Ratings based on 51 Verified Reviews
They paid and stayed. We double-checked. 4.8 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyoneby A verified travellerfrom yorkshire
Lovely building, interior a little too modern
Posted 01-Feb-2015Staff and service was excellent, love the area, hotel a little too modern for the area
Recommended
for Couplesby A verified travellerfrom Manchester
Excellent lakeside hotel
Posted 06-Jan-2015Pros: The calm, peaceful atmosphere.
Cons: Locker system in the spa changing room (male) - nearly all seemed to be locked even when there were few people using the facilities.
Location: Great location for walking and access to the fells. Adjacent to Wordswoth's Dove Cottage and museum.
Everything that you would expect from a top quality hotel - excellent room, bar, dining room, spa suite. Just what we wanted in a glorious location.
Recommended
for Everyoneby A verified traveller
Fantastic hotel
Posted 19-Dec-2014Beautiful hotel,the most comfortable bed I have ever slept in,food was amazing,breakfast fantastic !!
Recommended
for Everyoneby A verified traveller
Excellent location, great facilities & rooms
Posted 10-Dec-2014Pros: outlook, room, facilities, breakfast outstanding , staff even better
Cons: very little
Location: walking
Great stay, excellent outlook over the lake, a refreshing change after some other hotels we have stayed just lately
Recommended
for Getaway With Friendsby Karenfrom Surrey
wow - what a find
Posted 22-Nov-2014 on Hotels.comBeautiful hotel in a stunning location. Would definitely go back again
Recommended
for Couplesby A verified traveller
Posted 16-Nov-2014 on Hotels.com
Recommended
for Couplesby Richardfrom Liverpool
Excellent hotel with great facilities
Posted 28-Oct-2014 on Hotels.comGreat hotel. Enjoyed our stay. Slept really well. As others have said, the lightbulbs they use are terrible and you might as well not bothered for the first 10 minutes. Breakfast was chaos and needs to be looked at. Perhaps because it only runs from 8-10 (most hotels start at 6 or 7 and run until 11) it feels rushed and the staff can't keep up. Hotel was lovely and great location. Would stay again.
Recommended
for Couplesby A verified travellerfrom Cheshire
Nice hotel next to the lake
Posted 16-Oct-2014Pros: Position and service
Location: Good location for the sothern lakes
Found ALL the staff very polite and helpful there are more facillities that you could ever want Views from some rooms and from some tables in the resteraunt are wonderful Sevice was very good but the menu did not change so after a week it was hard to find something different that you had not already tried Good position for walking into Grassmere and several walks from the hotel without using the car
Recommended
for Familiesby Andrewfrom London
Great location, very good condition of the hotel
Posted 06-Oct-2014 on Hotels.comGreat location, very good condition of the hotel and the room, friendly staff, but no minibar/fridge, mending kits and slippers in the room, average food. And Lake view rooms could be more reasonably priced.
Recommendedby Suefrom Cheshire
Scenic outside clinical inside.
Posted 04-Oct-2014 on Hotels.comHotel is perfectly situated on lakeshore within very easy walking distance of Grasmere village. The hotel has only recently been extended and refurbished so has a modern and clean interior. Unfortunately despite the modern interior I found the hotel lacked atmosphere and was somewhat clinical. The thermal pool was a welcome place to relax after a long walk but was not suitable for swimming in. Staff were very polite and friendly. As expected when booking with hotels.com the room allocated did not have a lake view but looked out over the roadside of the hotel. Overall therefore I did not consider their hotel value for money.
