Coney Island Holidays from £803

Loved the property overall. Wish they had a microwave available

The Chatwal is very central to Times Square and other iconic buildings. The members of staff were extremely helpful and accommodating. We had the best trip to NYC and will recommend the Hotel to others

Wonderful location and very friendly staff!

For the price , room was just okay at best. “City view” was looking at street and another building. Service was poor . Came at 2 pm to check in and understandably they said needed to 3 pm the “check in time”. Came back after 3 pm and told they had busy night and the room was not ready . Did not get to room until after 5 pm. Called room service at 9 pm and took over 15 minutes to bring fork and knife. The room itself was fine . Pretty, clean with comfortable bed. In the lobby that had to wait for 2 hours the smell of perfume was overwhelming and was crowded. This was my first time to this hotel , I will say for this price far better and many options for a great hotel in NYC, and I come offer will work to avoid this place again.

The room itself would have been fine, comfortable but for everything feeling damp the entire time. Also not having usb charger seems very outdated

I enjoyed my stay very much, but the charging jacks by the bed on each side were not working! Since most people charge their phones at night, you’ll want to update those connections and perhaps offer both size jacks to fit! I was able to obtain a plug connection from the front desk in the morning. Even your cafe and lounge areas don’t have charging jacks!!!!!!