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"For the past month we have been traveling India to the North and West. The most wonderful stay and service we have received during our trip in India from 20 through 24 of April, 2024. Alisa was very helpful giving us suggestions to places and restaurants, making sure that we had everything we needed. Shiuli, at the restaurant, went beyond the extra mile to serve us always with a genuine smile. All personnel were very nice. Congratulations to the management and all the staff."

"Great property. Lovely grounds. The walk to the beach isn’t exactly scenic but it’s still pretty close. Buffet breakfast with made-to-order options was really good. "

"Staff was amazing. They really made the stay amazing. More so the restaurant staff truly hit the mark making our stay amazing—Moumita- Assisrant food Bev manager was so accommodating and made anything we liked.. truly amazing. They even made a cake and scribbled bonvoyage on plate. Such a great touch! They also had best toilet paper in India. Everywhere else paper was so hard. Theirs was so soft."

"Fantastic hotel Great Staff facilities and location "

"Staff were great, food was really good. Local to bars and shops, near the famous beaches of calangute. Great area, friendly and extremly helpful. Rooms were cleaned everyday and can be kept cold in the heat. 10/10. "

"We had paid in full (superior room with balcony king size bed with breakfast) prior to arriving at Lillywoods Zac Resort as it was a last minute booking. The hotel only has beach access which is difficult with suitcases. We arrived early around 11:30am and had to sign a contract to pay for damages at check in. This was a comprehensive list of how much every item would be billed for including damage to fridge (£100) and bedding etc. We were then told that the room wasn’t ready but they would try to get the room ready and if possible before check in time which was at 1pm. Whilst waiting we ordered some drinks at the bar which we paid for them but the bar tender did not have the correct change and said he would pay us later, which he never did. Looking around the hotel and pictures on Expedia the cabanas on the beach were no longer there (one of the reasons we booked the hotel) instead they had been moved onto the roof terrace. Beach entrance was littered and run down. Around 1pm we were taken to our room. Due to contract we were made to sign we checked everything and noticed torn bedding and fridge was not turned on / not working. We complained and were moved to a room on the first floor (no lift) and again had to wait for the room to be cleaned. On day 2 after breakfast the bar man told us that breakfast was not included in our stay. We checked with reception and showed the reservation document which showed payment and they then agreed it was included. Advice-book with caution"

"Great position, close to so much but very quiet location. A little old and tired looking, but very clean and neat. The staff are amazing and always going out of their way to help in anyway needed."

"It was a great stay.Staff specially chetan and ajit(food and beverage) were very helpful."

"nice location "