Ratings based on 671 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from new york

Nice hotel, reasonable price

Posted 27-Jul-2014
Pros: Free full breakfast!
Location: This hotel is a bit out of the way and you will have to either take shuttle or taxi to get to main attractions.
Hotel was clean and had nice lobby to relax in. Room with 2 queen beds was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel overall

Posted 20-Jul-2014
Pros: Helpful staff and clean room
Location: Excellent location with a lot of restaurants nearby
Very helpful staff and nice location. Public transportation is very nearby and good restaurants and entertainment are within walking distance. Ample hotel parking if you are driving.
Comment from Hotel Management
23-Jul-2014 by Anwar, Hotel Management
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 617-541-2405. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Anwar Issa Hampton Inn and Suites Boston
Comment from Hotel Management
22-Jul-2014 by Anwar, Hotel Management
Dear Value Guest, I would like to thank you for your recent visit to Hampton Inn Hotel. It was truly a pleasure to serve you. Thank you for your time to fill a review words cannot express how truly happy we are for the nice feedback you wrote about our hotel. This is especially because Hampton Inn was founded on the promise of leading the industry in superior customer care and making the experience of staying at our hotels happier and easier for everyone who chooses to stay with us. We continue to be committed to provide you and all of our guests with the highest standard of service in the industry. We look forward to your continued patronage and we are looking forward to your next visit and wish you the best in your business and personal endeavors. . Please do not hesitate to contact me at 617-541-2405 if you have any questions. Anwar Issa Hampton Inn and Suites Boston
4 out of 5
Recommended
for Everyone
by krmen from NY

Nice hotel excellent service!!

Posted 23-Jun-2014
All staff were friendly nice hotel to stay in Boston.
3 out of 5
Recommended
for Business Travellers
by Nick from Toronto

Nice Hotel less nice area

Posted 12-Jun-2014
Pros: The quality of the Hotel is very good and it is all up to date with nice decor.
Cons: I felt staff could have been more helpful in securing a taxi and at one point in time, it took about 30 min to get one.
Location: The only thing I noticed was a decent Sushi restaurant in the same block of buildings.
The Hotel is very comfortable and the decor is up to date. There is very limited dining in the area, and the neighbourhood feels a bit rough. It is right next door to a big hospital, so expect a few sirens. I was in town for a conference at the Boston Convention Center and the hotel was not near any of the conference shuttles, so if you want to go into the heart of Boston you will pay $15 each way for a cab. Of course you more than make up for the cost of the cab on the savings on the room pricing. It is just inconvenient and "away from the action". This hotel is recommended for business travellers as long as they are not on a really tight schedule. If you are a tourist, spend a few dollars more and stay closer to downtown.
4 out of 5
Recommended
for Everyone
by Brenna from Cincinnati, Ohio

It did not feel like the Hampton Inn

Posted 06-Jun-2014
Pros: The beds were like giant soft pillow clouds that swallowed you whole! Amazing!!!
Cons: The handles in the shower wer rusted a bit. I see a bit of left over blonde hair everywhere!
Location: Central location, next to lots of bars and clubs. Transit near by. Great food just have to walk a bit!
I did not expect the hotel to be as nice as I expected. The hotel staff were helpful but it did not appear fake. The breakfast was hot, coffee was always hot and fresh. The view from my room was amazing. The room smelled amazing the sheets were nicely cleaned. It was a very quite area.
2 out of 5
by Carol from Kendall Park, NJ

Terrible hotel close to hospital ER

Posted 31-May-2014
At least our side of the hotel is close to hospital ER. I could not sleep the first night for the constant siren. The second night the siren did not bother me for I was totally exhausted and fell in sleep right away.
5 out of 5
Recommended
for Everyone
by jessica from new york

Nice hotel close to botons main sight seeing

Posted 11-May-2014
Pros: Everything
Cons: Check in times more flexible
Location: Whale watching and freedom trail
Love the hotel amazing view and nice breakfast. Room was spotless and very spacious.
5 out of 5
Recommended
for Business Travellers
by amado from Florida

Location, Location, Location....

Posted 30-Apr-2014
Pros: location was the Key for us..
Cons: Heating up the hot breakfast.
Location: again very good location .. close to every part of the city...
Great Location, Free shuttle to Boston convention Center Every hour !!, also Shuttle to Medical centers.. Breakfast was ok.. Food was a little cold (hot food),., everything else was good. the service and attention was personalized. room as very nice just updated...
2 out of 5
by A verified traveller

Nice hotel but really noisy

Posted 30-Apr-2014
I could hear the cars drive by the entire night. Window is right by a busy road. Either than that, the hotel is ok.
4 out of 5
Recommended
for Everyone
by A verified traveller

Single Night Stay

Posted 25-Apr-2014
Cons: The pool is only 3.5' deep. It would have been nice to know that in advance.
Friendly staff. Good breakfast service and selection. Friendly engaging staff.