Ratings based on 652 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient hotel

Posted 15-Apr-2014
This hotel had great guest services, I have nothing to complain about there. The breakfast had great hours for us lazy sleepers and had hot food. I really loved that part. Only two things I had to complain about is the pillows, which were not firm at all and caused some lack of sleep. I also didn't realize there were no fridges available in our room. Other than that it was a nice stay.
5 out of 5
Recommended
for Everyone
by Caro from Miami, FL

nice hotel

Posted 10-Apr-2014
Nice, clean hotel with friendly staff. Breakfast was great, with a different selection everyday. Overall I really enjoyed my stay.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Good value

Posted 07-Apr-2014
Pros: The staff
Cons: Sound proofing.
Location: The hotel will take you to South Station which will get you anywhere in the city. Lots of delivery places nearby.
I stayed here for four nights in early April. The hotel is clean, and the staff are extremely friendly and eager to please. The hotel offers a shuttle that leaves hourly that took me to the Conference and Exhibition Center. Overall, it was a pleasant stay and compared to other hotels a very good value. On the downside, it isn't in the best area of Boston. There is a homeless shelter nearby and with it are a lot of men and women loitering outside. The other drawback is the noise. The hotel is next to the hospital so you do hear ambulances. They give out earplugs. I would recommend the hotel for someone on a budget.
4 out of 5
Recommended
for Everyone
by Carol from NY

Comfy Room! Good Breakfast!

Posted 07-Apr-2014
Pros: Beds, Breakfast. Nice pool and really nice exercise room.
Location: It's Boston! But at the far end of town.
Hotel was very nice, breakfast great, bed great, comfy, room great, Sirens from the close by hopsital, heard during evening a lot, but not at night (must not use them then). The front desk staff tells us 3 or 5 blocks to the subway station, it was pouring rain and windy and she failed to mention that it is probably a mile walk. And she smirked (Much like Bill Clinton) , should have clued me in. But overall nice place.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel tell.

Posted 25-Mar-2014
Everyone is friendly and also get shuttle service every hour to the airport. Also great breakfast!!! Also they will shuttle u to the train station
4 out of 5
Recommended
for Everyone
by Lavender from SC

good!

Posted 24-Mar-2014
Pros: Good!
Food is good! Room is clean and big. The only problem I met is a stuff made a mistake that he gave me a room that has been logged in by others and then he changed it for me.
5 out of 5
Recommended
for Families
by Fred from Maine

Close to hospitals love the shuttle's to the hospi

Posted 07-Feb-2014
Pros: Location, staff, cleanliness, parking, rates.
Cons: More heat in the halls so we do not freeze coming from the pool to the rooms or a changing room in the pool area.
Location: The hotel is minutes from the hart of the city.
The staff was very professional and made me feel at home. When I had an issue with the heater settings they responded quickly. Thank you.
5 out of 5
Recommended
for Everyone
by ej

Nice hotel

Posted 06-Feb-2014
Clean. Free breakfast. Free coffe and tea. Free wifi. Right next boston medical center
2 out of 5
by A verified traveller

This is NOT a recommended Hampton Inn Stay.

Posted 03-Feb-2014
Pros: Not much....
Cons: ALOT! Startring with the staff.
This is NOT a recommended Hampton Inn Stay. The Hampton Inn's have clean and freshly washed duvets and an expectation of comfort. Duvets yes, comfort, NOT this one. First parking was 25.00 a day advised only upon arrival in their garage, but you can come and go with your room key, so not terrible. Second the bathroom toiletries were they typical shampoo, conditioner, lotion and mouth wash...then...Eye Mask and Ear Plugs (one pair) TIP OFF. This hotel is on Mass Ave by the hospitals and the curtains do not close. The pool water was cold, we asked to turn up, little was done. Housekeeping knocked and entered immediately-we were IN OUR ROOM! The front desk was less than helpful and seemed put out when asking for recommendations and the ways around driving, IE Transit. I also was REFUSED to be able to pay cash. Well, that’s not true. I asked to pay cash, was told needed to secure the credit card for the deposit and could pay cash on the way out. Well, un checkout day the slip under the door was auto checked out and charged in full to my credit card. NOT impressed. NO ONE said a word as we walked out. NEVER returning to this Hampton Inn. The hotel thank goodness was not the memories that made this family weekend!
5 out of 5
Recommended
for Everyone
by A verified traveller

Pool

Posted 29-Jan-2014
Location: Busy ....
The pool was closed and we were not informed... Other than that our stay was awesome.. Thank you